The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few late expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all. read more

Great service and workmanship. Rich came to the house to address 3 different 10 year old appliances with various issues. He was completely knowledgeable and fast in repairing all three and did so at a good value with a great courteous demeanor. Highly recommend. read more

They were efficient and prompt - easy to schedule and little wait time for appointment. The technician seemed very experienced, answered all of my questions, and explained my options. I love their policy about allowing up to a month after their initial visit to see if the issue reoccurs and they will waive the service fee for coming out again. I experienced this reoccurring issue and the follow-up plan from the visit was enacted. The only complaint I have is that a part was ordered, I was told it would take 4-6 weeks and upon follow-up at the six week mark, it was discover that the part was no longer in production and the plan had to be amended. It seems like they could have figured that out sooner. read more

Had a 25+ year old washing machine that was leaking. The tech came out on a Friday and diagnosed the problem quickly. He ordered the part and came back the following Tuesday to install it. Washing machine is fixed and the pricing was very reasonable. Very happy with their service. read more

I've used Americare a few times in the last several months and have been pleased each time. They repaired both our refrigerator and dishwasher for us within a day of contacting them. Nice to have a trusted company for things like this! read more

Americare Appliance Repair offers top notch service! Their quick response time, excellent communication and attention to detail is by far the best we've experienced in our 40+ years of homeownership. We've been struggling with a variety of issues with our 2014 refrigerator. Rich was able to quickly and efficiently solve the problem and make the necessary repairs, while also offering helpful suggestions on how to extend the life of the appliance. We will definitely be using them for all of our future appliance repair needs. We highly recommend Americare Appliance Repair! Communication, Punctuality, Professionalism, Quality, Value read more

Service tech showed up on time and explained in detail our problem. Dishwasher working well !

I have had these guys out several times to fix washer, dryer and refrigerator. Each time they are prompt, very pleasant to deal with and their repair costs are reasonable. I always recommend them to others. read more

Rich arrived within the time window that I was given. Very courteous, and knowledgeable, and was considerate of my home. Work was done quickly and at a reasonable price. I would recommend this company. Oh, and Sarah who handles scheduling was a joy to work with. read more

They have come several times, always did a good job. Told us when a repair would not be a good value = honest! We recommend! read more

We called a repair service to fix our oven. They couldn't make it out til January 8th. Not great for the Christmas holidays. My husband did some research and called Americare. They were responsive and were able to come out the next day. Our repairman, Dave, was awesome. Took everything apart, tested, reassembled the oven and it's working great. Was very honest and transparent about costs and possible future replacement costs. Would definitely call again to repair any of my household appliances. read more

Rich, Thank you for your PROFESSIONALISM, PERSEVERANCE & HONESTY, on a very tough older KitchenAid wall oven job. I can not recommend Americare Appliance Repair highly enough! You are the BEST. Thanks again, Chris Byrd read more

Excellent appliance repair company. Technician was super friendly and diagnosed the issue with my dishwasher not draining within 1 minute of his arrival (DIY operator error). We shared a good laugh on my DIY failure, which my pride prevents me from describing in this review, where he only charged me the base service call fee which I truly appreciated. As my DIY projects never end, I will be keeping these guys on speed dial where they will be my go to company for any future appliance repair. Five stars! read more

I had a bad washer and dishwasher and a young guy showed up after I raised a service request through AHS. He inspected washer and said the motor is bad and he will come back with new parts and replace it. After a week he replaced the motor with new one and found the issue is not resolved. Then he told me this could be transmission problem. He also mentioned that replacing a transmission would be expensive then purchasing a new washer. Then, he said he wanted make a phone call. After the phone call he started saying that he can fix it with a new transmission part. So, I was confused. I asked him how sure you are that the new transmission will resolve the washer issue. He said 90% confident and if the problem still does not resolve there could be some electrical issue and needs to be checked. (It seems he has not found the root cause of the problem and just replacing the parts one by one is the way to resolve it) And I dont know how many more days that will take for him to dignose the problem by replacing each and every part. ***Dishwasher issue also is still not resolved*** This service made me wondered when I saw all 5* reviews about Americare Appliance Repair. In addition, this phone number 248-919-8592 is never answered any call. Only texts and not so responsive to texts either Just an update on Refrigerator door seals was replaced by same technician and it already started to condensate on doors. It has been just a day theyr replaced refrigerator door seals. read more

We were very pleased with the prompt and knowledgeable advice from Rich who we spoke with on our initial call to Americare Appliance Repair. Rich did come to our home the very next day and was able to diagnose the problem immediately and made another suggestion to enhance the dryer's all over performance. Rich is very mechanical savvy and has a very professional , yet congenial persona. He is honest and the cost was at the low end of the speculated price range he quoted us initially pending the outcome of the exact problem. That is always a positive indicator of both integrity and knowledge, both of which Rich has in spades. We are now most confident in using Americare for all our appliance repairs and recommend them highly to anyone who wants quality work, with respectful technicians. Outstanding company. 5 +stars. Mike P. read more

Amazing appliance repair company! They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better? read more

Excellent reliable appliance repair company. Rich fixed our fridge . He explained why the damper needed to be replaced. Fridge is now cooling at at appropriate temperature 36 degrees. Pricing was fair. read more

Called them to look at a problem with our 17 year-old oven. They asked good questions, arrived on time, and correctly diagnosed the issue. They had the part on hand, as they did their homework. The cost was reasonable. Overall, I'd highly recommend these folks. We were 100% satisfied, and very pleased we found them here on Yelp too. read more

Our fifteen year old "Built-in" refrigerator stopped working. Many people told me that was the usual life expectancy and it was time to replace it. Before I spent $10,000 on a new unit (yes, that's how much a 42 inch built-in refrigerator now costs) we decided to call Americare. They came out and told me they thought they knew what the problem was (control board) and could fix the unit. Due to COVID, the part was on back order, but Rich managed to track one down, and had it installed one week later. Refrigerator is working great! No need to buy a new box. Americare is knowledgeable, professional, punctual, and a pleasure to work with. Their rates are very reasonable, and parts were not marked up! I will most definitely use this company again and highly recommend them. read more

Just fixed my stove top switch. The work required extra steps due to manufacturer using universal components but the tech rolled with it and the work was done beautifully. Highly recommend. read more

The best appliance repair! We have used David for several years. He is punctual, knowledgeable, fair and reasonably priced. I will continue to use him and refer him to family and friends. read more

Technician Dave came out next day and fixed a blew thermal fuse in my dryer really happy that was the only thing needing fixing. They do have a really expensive labor fee for a college student like myself. Overall very happy with service. read more

I was lucky to snatch the next day appointment. Rich came on time, fixed the gas dryer quickly and on the lower end of the rough estimate he gave over the phone. Will certainly use his cervices again if needed. read more

My 20 yr old dryer stopped heating. I called these guys and i am glad i did. Got a next day appt. The tech arrived on time with the proper PPE, did a quick job of diagnosing the problem (faulty sensor). He had the part in the van and fixed it immediately. He was courteous and professional, answering all my questions. He was even proactive, pointing to some original roller parts that were wearing out fast. I had them replaced. He saved me money by avoiding another trip out. They are certified, have good ratings, charge a fair price and warranty their work. All things you look for in finding a company you can trust to do good honest work. I would definitely recommend them. read more

I called today for appointment for my 3 year old LG washer. The service manager was extremely helpful and gathered information and diagnosed problem by phone. (Loud airplane nose when spinning). Unfortunately bearing is worn and the new part is more costly than a new machine. In addition there would be a service call charge. Thankfully I was given great advice and will definitely use this service in the future. Not often you get honest advice by phone to prevent unnecessary expense. read more

If you are looking for an appliance repair company, look no further. From the initial call made to the friendly receptionist, I felt I was in good hands. Had a washing machine that wasn't working properly and called this company based on their 5-star ratings. The time and date set were responsible, the tech (Dave - polite, extremely knowledgeable and efficient - a real worker) arrived on time, calling before he came. Fortunately he had the needed part on his truck. It was installed quickly and the washer is now up and running. The cost was reasonable. I really cannot say enough about this company, except to say that I would highly recommend it. read more

I wish I could leave 6 stars! I called Rich re: an issue with my parent's dryer. The dryer is almost 30 yrs old but is one of those "they don't make them like this anymore" dryers. So I was hopeful it could be repaired vs buying one of the new pieces of garbage that they're selling at Lowes/Sears for $900. 1. Rich was super great on the phone doing the intake call. 2. He was able to get us in the very next day. 3. I explained that my mom has underlying health issues and asked if he had any issues with strict COVID PPE protective measures/precautions and he had no problems with that. 4. As promised he called 30 mins before showing up to give my mom time to get it together. 5. He showed up on time and was wearing all the PPE bells and whistles. 6. He fixed the dryer issue (the igniter needed to be replaced) and had the part on his truck-no additional appointment necessary. 7. Bonus Points-he also gave her advice on an issue she was having with her washer AND fixed the soap dispenser on her dishwasher. 8. He was a complete joy and very pleasant-he really understands how to engage with aging clients and put them at ease. Mom is very happy! 9. He's earned a loyal lifetime client! I would recommend Rich/Americare Appliance Repair to anyone. Thank you so much for everything Rich!! read more

I strongly recommend Rich and his company for you all your appliance repairs. I Have spent the majority of my life (50 yrs) in the Construction business, half in new home construction, with some of Michigans largest and respected builders. My wife who also hails from the same industry ,we are tryinjg to complete our permanent retirement home and bought an expensive LG Gas range 2 years and 6 months back. Six months after warranty ended right before Thanksgiving it went haywire and oven would not come on or could the oven door open. We called another company on the east side, their guy came out , with out doing any testing just said, Mother board is out, $700, dont no when part will be in, $ 80 bucks for the visit. Growing up on a farm I have seen a lot of mechanics and shenanigans, Sorry. We called Rich at Americare, he came right out, ,nice young man, to the Point. He did his diagnostics and said he would order two parts he thought would do the trick, came out three days later ,installed one part , Done!!!, Oven back on! About 35% the cost of the other guy, who would have had the wrong part anyway. We are so happy! Great Job Rich, Good luck in your career, I am sure it will happen, Former Supt. Toll Brothers, Silverman Homes, DelCor Homes, JY read more

Great service from cust svc to the tech, Dave. Came out next day after I called. Diagnosed problem with washer quickly, ordered part. In a few days installed part and and it runs like new. read more

Was extremely satisfied with the service provided on our dryer. I give Americare my highest recommendation.

Sometimes you just meet really nice people along the way. Had a good feeling about this company when I needed my fridge repaired. I was not disappointed. Rich was awesome! Had the issue diagnosed and fixed within minutes! Thank you, Rich for taking the time to answer all of my questions and for coming out the same day. Most appreciated! I will definitely be calling Americare if I have any issues and without a doubt will refer them. Stellar 5+ stars. Thanks so much! Happy customer. read more

My washer was leaking and needed a new boot. Rich was extremely professional. They are honest and upfront with the price and don't try to sell you stuff you don't need. read more

I called to have them come out to fix my washing machine. It is an LG, and unfortunately they don't work on that model. Even though they don't work with this brand, the woman who answered the phone gave me an explanation and another appliance repair shop to call. I would say excellent customer service. read more

Our tech Rich is very nice. Spotted the problem and fixed everything super fast. Price for basic repair with diagnostics was more then reasonable. I highly recommend this friendly company to everyone who needs help with their appliances repairs. PS they fixed ancients Maytag was her for that is dated early 90s! read more

Fast, fair and friendly service. They don't try to gouge you. Quality work for reasonable rates. If you need an appliance repaired, make them your first call. read more

Rich has been to our home for repairs of a dishwasher and washing machine. He is very knowledgable, professional and courteous. Always calls while on his way over and always on time. He knows his appliances and works with you so you understand. I highly recommend Americare Appliance Repair. read more

Rich has been to my home multiple times for different repairs. He is the most courteous, professional, knowledge, efficient young man. An absolute great company and employees. I would highly recommend them for your needs. From a happy home owner! read more

Had Rich come to work on a Kitchenaid dishwasher. Fast, dependable, courteous. I thought it was going to be a simple thermal breaker, but on opening up the panel turned out to be a visibly burnt out motherboard. The repair price was reasonable, but after ordering part and replacing motherboard, found out it was also a burnt out motor. So it was better for me to replace the dishwasher. I was only charged for the initial visit and didn't have to pay for the motherboard. Very honest and fair. This is my goto appliance repair service. read more

I needed a dishwasher installed and called this company. Rich was extremely knowledgeable and professional. The dishwasher I bought was slightly too big for the opening, but Rich figured out a way to make it fit. I had other minor appliance issues and Rich repaired them. He is an extremely hard worker. I will use this company again and would highly recommend it to anyone . read more

Called this company based upon reviews. Very prompt response and very willing to work ouyt a time for service. Impressed by the professionalism of this newer company read more