I hired this company for a round trip ride home, because I had surgery. Armando was my driver…read more Let me tell you..IT WAS THE MOST PROFESSIONAL AND CARING EXPERIENCE EVER!! He took such good care of me!! He was early and prompt picking me up at the hospital!! He is a caring people person so much! He helped my anxiety to come down before surgery. Hes pleasant, sweet, made sure I didnt fall, ..I called this morning and told Linda..How much I love this company! I also will ask for Armando again next time I hire them! Hes wonderful! Im so grateful for this service as well!! Im alone now, and at 64, ill be needing more ride services in the future! Care 22 Medical Transport is my definite choice!!

For this type of service you will pay quite a bit, but their prices are the more reasonable out…read morethere. Staff is very kind. From customer service to the drivers/transporting service. They show genuine concern and are respectful. They understand our needs and even our whines. My needs are being brought down the stairs with their special chairs that basically roll down the stairs conveyor style. But of course have to be handled by personnel. HIGHLY RECOMMEND

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

I haven't used their service but I phoned today for a quote…read more Door to door from Brea to Anaheim hills (13 miles each way), the quote was $360.00. That is an unacceptable amount of money and in my opinion this company is taking advantage of individuals who need wheelchair transportation. My mother is 96.

This 5 Star review is way overdue. The owner does everything he can to accommodate your needs,…read moreevery time. Whether a well planned out doctor appointment or frantic last minute call for help transporting my wheelchair bound 94 year old mother to a medical appointment. I have used this service many times and still can't believe what a gem this business is. The drivers (Marco, Richard and Jay) are all well accomplished individuals in their own right who provide such professional, compassionate service. recommend this company.

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

Reasonable rates and extremely reliable. However, the best part of using PNR is the people. They…read moremake an uncomfortable situation bearable. The drivers care about their customers and help to ensure their safety and comfort. They don't treat you as just a revenue source. They show empathy and compassion. Hopefully at some point I will no longer need their services but until I do, I know I'll receive excellent service. Thank you Joseph & Joe.

Unfortunately Uber hasn't been available for wheelchair accessible rides lately - I found PNR on…read moreGoogle and they completely saved the day! They were able to transport us from Laguna Beach to Los Angeles same day, and they were the most reasonably priced transportation. Professional and so very helpful while we were in jam. I will definitely use them again!

I appreciate the flexibility of the driver to come 45 minutes later than the original 1030 am…read morepickup time. I had a pleasant ride home to my residence. I will recommend Genesis LA Transportation to my family, friends, and neighbors for their medical transportation needs.

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

This company is amazing! My sister is bedridden and needs gurney transports from time to time…read more We've had companies pick her up in vans and had very uncomfortable rides. This company also vets their personal and we've had very professional EMT's. I no longer dread the days we need to get my sister to the doctor.

We called American Med as we needed transport for our dad who we couldn't take to the hospital…read moreourselves due to his immobility. It was a non-emergency and we had a specific hospital we needed to go to so we opted to not dial 911. Dispatch was extremely patient and friendly...this was our first time using this type of service so I had some questions which they were happy to answer. Told us they'd be at the house in 20 minutes and they were right on time. It was challenging to get the gurney to the main bedroom but the techs found a way to ice our dad comfortably and safely. They took the highest level of care and was very respectful of our elderly father who isn't the strongest English speaker. We hope to not have to ever visit the hospital but we feel a level of comfort knowing we have reliable and safe transport if needed.

Unprofessional, unsanitary, unsafe, unacceptable. The two guys who showed up from InteCare to…read moretransport my mom, in pain with a broken/repaired hip, from skilled nursing to the orthopedist were wholly unprofessional. Their English was poor, and they spoke to each other in Vietnamese. Never mind uniforms, these guys couldn't even be bothered to wear t-shirts displaying the name of the company. They wore jeans and sweatshirts. They looked and behaved like just a couple guys hired to move a couch, not an injured patient. The transport vehicle was a beat up old white van, lacking any kind of signage indicating it was a professional medical transport. It looked shabby. The gurney was likewise dilapidated. I followed closely, watching as the van coughed out black smoke from the exhaust. My poor mom later reported to me that the ride was horrible. The movers were sloppy and careless from start to finish. They lacked skill in properly handling a patient. The medical professionals at the doctor's office were as appalled as I was. The x-ray tech was annoyed with these buffoons as they clumsily fumbled around the room trying to transfer my mom from the gurney to the table, and she admonished them for their ineptitude. I didn't select this company myself. The transport was arranged by the skilled nursing facility. I was required to pay $350 over the phone in advance for this awful experience. I tried to go to the company's website, but the address is inactive. I don't know if this outfit is licensed or bonded. I will try to report them to the Better Business Bureau and any other organization that has oversight of such medical services. As horrible as the service was, it was completed, so I probably don't have any recourse for a refund or disputed charge with my bank. All I can say is that my mom did get to and from her appointment alive. But traumatized.

InteCare transported my wheelchair bound mom (who was on hospice) in March 2023. I waited to write…read morethis review as I guess I hoped the memory would just go away. I decided I want to prevent this from happening to another family. The driver, Steven, picked up my mom from a skilled nursing facility (in HB) and transported her to an assisted living home (in Garden Grove). He pulled into a high school parking lot and groped her under her shirt. A police report was filed but misdemeanors are too small to pursue for our overwhelmed police force. Steven was interviewed with a Vietnamese translator and denied anything happened. The police have his touch DNA on a shirt we submitted for evidence--so watch out Steven! Needless to say ALWAYS follow in a separate car whenever your loved one is being transported; or use an ambulance.

Highly recommend this service! Both my knees were damaged and needed to get to Kaiser for X-rays…read more Could not get into a car. My driver, Brandon Holmes, was so personable and compassionate, made the transport pleasant. He showed up early and patiently waited for my tests to be completed.

Extremely professional and very reliable, Miedwest Express is the best! They really care about…read moretheir clients. Tony is a wonderful asset to the company. He really cares about his passengers. A huge thank you to this company!

PLEASE BE AWARE!!!!!!! Super unprofessional company and stuff !!!!! They can't even get your name…read moreand information properly , you have to call them back million times in order to set up transport! The worst thing - they confirmed with our hospice , sent me text with confirmation and then 1,5 hour later called and cancelled !!!! Patient was 107 years old lady waiting for them to pick her up along with her family ! I've never seen such an unprofessional service ! 0 stars !

At 87, my mom experienced a devastating event that left her in relentless, excruciating pain for…read moretwo months, delirious and unable to do anything but be moved from her bed to a wheelchair. Riding in a normal car was out of the question so when her medical provider told us she needed to be in Irvine (12 miles away) by 6 a.m. on a specified date I had a job to do: I had to find a way to get her there. I won't tell you about the places I contacted that a) didn't respond b) couldn't handle such an early pick-up or c) were already booked. Instead I'll tell you about T&M Assisted Transportation Inc., a place I found on Yelp and was a bit leery of given how few reviews they had from people with hearty yelp profiles. Here's what happened: * I left a message on the 800# at night * I received a call back within 10 minutes. * I was quoted a price of $89 for round trip service, $110 if either leg occurs on a weekend. * I was asked to text the specific details of my request to a different phone number (non-800#) * I did, and received back immediate confirmation of my now scheduled ride. Call me paranoid, but I remained nervous about T&M not showing up. There was a lot riding on me getting Mom there and unlike some other services I've used, they requested no advance credit card payment. Still, they'd been so responsive that I crossed my fingers and said a little prayer. Voila. In the pitch black morning (5:10 a.m.) I received a text from the driver. She was outside and ready to transport us. T&M's van isn't fancy but it is fine. The driver safely secured my Mom's wheelchair and delivered her and her caregiver safely, and on time, to the hospital. (I met them there in a separate car). So now, T&M Assisted Transportation has another excellent review, this time from a yelper with a robust profile and that, to me, indicates that you can and should trust them. They are very responsive and reliable and won't let you down in your time of need. Some other stuff: * The second leg of my Mom's "round trip" was to a different address in a different city and not scheduled until days after the first trip. My experience scheduling this leg of the journey was responded to just as quickly and, though I couldn't get my ideal choice of times on such short notice, we were able to agree on an acceptable time. * Payment can be made by personal check once the rider has been delivered to their destination. * Serving all of Orange County and Los Angeles County and possibly more, just ask. * Operating 24/7, 365 days per year. * T&M's web site lists other services they provide. Based on my experience, I'd not hesitate to try them for whatever services they might offer. * Thank you, Monserrat, for your warmth and responsiveness to my initial contact and each additional contact. It is rare when people respond so quickly then follow through so professionally and it did not go unrecognized. You can count on T&M Assisted Transportation.