Great experience! Nice to work with them, Andrew was very helpful and informative, and he got the…read morejob done quick. Andrew arrived promptly, and made the process quick and stress-free. Communication was clear, pricing was fair, and everything was completed efficiently. I would definitely use them again and recommend them. A good takeaway for me was don't buy crappy doorknobs on Amazon, stick with name brand stuff like "Schlage". And a 30 day warranty.

Bought a house and wanted my locks rekeyed immediately. I can't remember the guy's name that came…read moreout. I do remember he was so friendly and helpful. He was very personable. The fees felt high, but they were slightly less than average compared to other quotes I received. Nine locks were taken out of place, rekeyed, and put back in place in less than an hour! I would definitely use them again!

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

I have an 80+ year old garage door and this company sent me a highly competent and reliable…read moretechnician. He was able to communicate clearly with me on what was needed and educated me on maintenance. I'm grateful for the wonderful work, customer service, and patience while I came to a decision. I highly recommend them.

Our garage broke on Thanksgiving, and David from Custom Home Solutions had it fixed within an hour…read morethe very next day. I don't usually write reviews, but this experience set such a high standard that it deserves one. Other companies responded to my inquiry offering inspections and quotes, but David stood out. He gave me a fair upfront price, with parts charged only if needed. After exchanging pictures of the problem, his confident response was, "It's an easy fix." True to his word, he arrived early Friday morning after Thanksgiving and had everything completed in under an hour. The garage door has been working perfectly ever since. I've already decided this is my go-to company for any future issues, and I'll be recommending them to family and friends. On top of that, David provides a warranty on his work, which gives me even more peace of mind. Five stars--only because I can't give him more.

Quick to reply to initial request and schedule the work required, once agreed upon…read more Honest quote- didn't try to force unnecessary parts or work. Would throughly recommend for garage repair and maintenance. Bonus - David's a friendly guy too!

Scott was fantastic - let me say that first. He was the only person that immediately put on a pair…read moreof gloves and started to touch and inspect all the parts of our heavy wood garage door. I had already done quite a bit of maintenance work on the door, and am quite familiar with garage door tension springs and other associated door parts, yet...I never saw the frayed cable. Scott found that cable because he was meticulously checking every part for wear and failure. Because he was professional at finding what needed work, and because he (listened) to what our concerns were...he was able to give us a multi-tiered quote based on the different items that we needed. He finished the work quickly and made us feel we'd spent money with the right company.

I called them and asked if there was a charge for just driving and coming here to my ouse, there…read morewas a reounding " oh no we don't charge a penny for just coming out " (secretary) however there is a "service charge" didn't know if i should laugh my head off or scream bloody liar WHATS THE DIFFERENCE !!! play on words how clever , so we cancelled .

Absolutely predatory and aggressive sales tactics. Just found out the door they used as a…read morereplacement is not right--creating strain on the garage motor being too heavy and leaving us on the hook to pay for it. A technician verified this and that the door is nowhere close to an apples to apples replacement, as promised. Completely fleeced our family out of thousands of dollars. Avoid at all costs--never thought I'd have to say that.

This was one of my worst experiences with a repair service. My main problem with it was it was…read morehigh pressure sales and the technician was at my house. He spent a lot of time schmoozing me about family and everything both before diagnosing and before offering repair options. He told me he would figure out the problem and he would need some time so I left him in the garage. The problem was simple actually...a broken spring. He could have given me this basic information in 10 seconds. Instead he took the next 30 minutes to completely disassemble the garage door. Then he told me the rollers should be replaced. I think it was like $200 for these. I found out later you can buy them on Amazon for $25. And he told me multiple other parts he would recommend replacement on. I really don't think the recommendations were necessary after reading about garage doors later...it was just overselling services. And it's harder for a customer to say no to things when their door parts are on the floor. When I resisted getting new rollers, he told me it might be fine to do that. But he told me (and he knew I might be selling the house soon) that we might be moving out and then the garage door might break and get stuck on our last day moving out, and that what be unfortunate. WHAT??? The options for replacement parts follow the model of offering a reasonable replacement for cheap (not really cheap), something moderately priced, and something premium. All the options (looking at things later) were overpriced. I was surprised at the bad service given all the great Google reviews. I found out later by experience that the company approaches customers asking if they had a good experience and then filters/directs reviews this way. I would give my experience 1 star, but my wife makes the point that the technician did do the repair and did it the same day, so I'll be generous with 2 stars.

Our garage door spring suddenly snapped leaving both our cars trapped inside. Jesus was super…read moreresponsive, came out for an emergency repair on Sunday + Father's Day! We were so impressed with Jesus that we had him install a new garage door and garage door opener the next week. He is young, hard working, runs a small family business, and his prices were more than fair! Five stars!

Jesus is excellent. It was Saturday when the garage door…read morecable snapped , preventing the garage door from closing . Jesus was available, assessed the issue and took care of it . No upselling . Highly recommended for garage door services

So happy! I sent a request on their website for an estimate and Billy came the next day. Within a…read moreweek he was back to install the door and new opener. I found the price extremely reasonable and Billy just a pleasure to deal with. He does the work himself and has been in the business a long time. I would highly recommend!

For a few days, my husband had been having some trouble with his garage door getting stuck, not…read morefully opening, opening/closing in a loop, etc. I looked online for garage door companies and found Quality which had a ton of reviews and a 5 star rating so I thought it was worth a shot. Billy picked up right away and said "Are you home now? I'm about 10 minutes from your house." Um..awesome! He came by and quickly realized one of our wheels was out of the track, he pushed the track a bit away from the wall so it wouldn't catch and cause issues, wd40'd all the hinges/wheels, and changed the rubber at the bottom of the door so it would completely seal (keep the cute little mice outside instead of trying to sneak in). He was done in about 30 minutes, friendly and polite, everything is running super smoothly. I'd definitely recommend you call him up if you're having any sort of garage issues. He definitely knows his stuff!

Years ago I had Fairview garage doors help replace a window pane in my garage door that was broken…read more It was painless and inexpensive. So years later, in a new (old) home, I needed to have a garage motor replaced. Chris was really responsive, and sold me a really nice and quiet motor with some really great wifi features. It was installed professionally, and for a really fair price. I definitely recommend him for any service or installation of garage doors or motors.

Chris was great. He fixed my garage door, yet was honest about it's condition. It's a cheap model…read morethat was here when I bought the house. He told me it would probably need to be replaced soon, but he got it working again for me until then. One month later, it was acting up again. He fixed it again at no charge. Now several months later, it's time for a new one and I'm giving him a call now! I've used this company a few times and I've never had any issues. Would recommend!