Great experience! Nice to work with them, Andrew was very helpful and informative, and he got the…read morejob done quick. Andrew arrived promptly, and made the process quick and stress-free. Communication was clear, pricing was fair, and everything was completed efficiently. I would definitely use them again and recommend them. A good takeaway for me was don't buy crappy doorknobs on Amazon, stick with name brand stuff like "Schlage". And a 30 day warranty.

Bought a house and wanted my locks rekeyed immediately. I can't remember the guy's name that came…read moreout. I do remember he was so friendly and helpful. He was very personable. The fees felt high, but they were slightly less than average compared to other quotes I received. Nine locks were taken out of place, rekeyed, and put back in place in less than an hour! I would definitely use them again!

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

I have an 80+ year old garage door and this company sent me a highly competent and reliable…read moretechnician. He was able to communicate clearly with me on what was needed and educated me on maintenance. I'm grateful for the wonderful work, customer service, and patience while I came to a decision. I highly recommend them.

Our garage broke on Thanksgiving, and David from Custom Home Solutions had it fixed within an hour…read morethe very next day. I don't usually write reviews, but this experience set such a high standard that it deserves one. Other companies responded to my inquiry offering inspections and quotes, but David stood out. He gave me a fair upfront price, with parts charged only if needed. After exchanging pictures of the problem, his confident response was, "It's an easy fix." True to his word, he arrived early Friday morning after Thanksgiving and had everything completed in under an hour. The garage door has been working perfectly ever since. I've already decided this is my go-to company for any future issues, and I'll be recommending them to family and friends. On top of that, David provides a warranty on his work, which gives me even more peace of mind. Five stars--only because I can't give him more.

Quick to reply to initial request and schedule the work required, once agreed upon…read more Honest quote- didn't try to force unnecessary parts or work. Would throughly recommend for garage repair and maintenance. Bonus - David's a friendly guy too!

Scott was fantastic - let me say that first. He was the only person that immediately put on a pair…read moreof gloves and started to touch and inspect all the parts of our heavy wood garage door. I had already done quite a bit of maintenance work on the door, and am quite familiar with garage door tension springs and other associated door parts, yet...I never saw the frayed cable. Scott found that cable because he was meticulously checking every part for wear and failure. Because he was professional at finding what needed work, and because he (listened) to what our concerns were...he was able to give us a multi-tiered quote based on the different items that we needed. He finished the work quickly and made us feel we'd spent money with the right company.

I called them and asked if there was a charge for just driving and coming here to my ouse, there…read morewas a reounding " oh no we don't charge a penny for just coming out " (secretary) however there is a "service charge" didn't know if i should laugh my head off or scream bloody liar WHATS THE DIFFERENCE !!! play on words how clever , so we cancelled .

We have an old garage door that binds and overworks the opener. When it finally failed, it was on a…read moreSunday evening. We called A1 around 5:40pm on a Sunday. Surprisingly, someone answered. They were able to send someone out at 9:00am the next morning. Jake, our technician, was great. He was very knowledgeable and was able to diagnose the problems and identify root cause quickly. The part that failed had been replaced about 10 months ago by another company. What differentiated Jake was that he was able to figure out why the part failed. Rather than replacing the part again, he recommended solutions that would solve the problem. He proposed a number of different option, varying in price. We found Jake to be very technically skilled as he was able to answer our questions with good detail. We learned that he is a trainer for A1 and goes to other sites to teach other technicians. He performed our repair with a high level of quality. We were quite pleased with the result. Our driveway has a side to side slope, requiring a special panel extension on the garage door to accommodate the difference in grade height. We have spoken to other companies about door replacement and many of them have stated that they don't have the expertise to accommodate the special panel. One of the companies recommended we contact a larger garage door service provider and suggested A1. When we asked Jake about the panel, he was able to provide a great explanation for what needed to be done, and shared that A1 had experience in dealing with the situation. When it comes time to replace our door, we will be contacting A1 to do it. Jake was really friendly. We enjoyed learning about his family while he was performing our garage door service. 5 stars for Jake and A1 Garage Door Service!

Absolutely predatory and aggressive sales tactics. Just found out the door they used as a…read morereplacement is not right--creating strain on the garage motor being too heavy and leaving us on the hook to pay for it. A technician verified this and that the door is nowhere close to an apples to apples replacement, as promised. Completely fleeced our family out of thousands of dollars. Avoid at all costs--never thought I'd have to say that.

We were having trouble with our garage door closing. We called Beez Garage Door Services and was…read morevery glad we did. Brad came out on time and replaced our safety eyes. He explained that the ones we had were over 15 years old and were the first versions of the technology. It only took him 20 minutes to replace them. He tested the new ones and cleaned up after himself. Very nice! He also took the time to explain more about the garage door. The things that could go wrong and the things that he liked about our current set up. We recommend Beez Garage Door Services!

Brad was fantastic to deal with. From a quick assessment of the job, new door, track and opener to…read moreoptions on equipment and pricing. Installation was a breeze, Brad has the knowledge , skill and equipment to flat out get it done. I was impressed with how he made adjustments to the foundation wall. Requested the new Genie side mount door opener and am impressed with how quiet this unit is and various options one can choose. Bottom line: this is my garage door man and have no need to look elsewhere.

Our garage door spring suddenly snapped leaving both our cars trapped inside. Jesus was super…read moreresponsive, came out for an emergency repair on Sunday + Father's Day! We were so impressed with Jesus that we had him install a new garage door and garage door opener the next week. He is young, hard working, runs a small family business, and his prices were more than fair! Five stars!

Jesus is excellent. It was Saturday when the garage door…read morecable snapped , preventing the garage door from closing . Jesus was available, assessed the issue and took care of it . No upselling . Highly recommended for garage door services

Amazing, quick work (needed a new spring system, the old one broke for good this morning). Ben was…read morehere as soon as he finished his last job, and the new system was installed, lubricated, and running smoothly within 30 minutes. The door hasn't sounded this good in years! Thanks Ben for the save!

So happy! I sent a request on their website for an estimate and Billy came the next day. Within a…read moreweek he was back to install the door and new opener. I found the price extremely reasonable and Billy just a pleasure to deal with. He does the work himself and has been in the business a long time. I would highly recommend!