very rude and entitled overpaid salaried employees who dont help in a crisis or even if you are…read morehaving a simple problem, go elsewhere they violate HIPAA & claim to be for your health but they just want to be in charge of your financial information & control you with forced medication

My son is a client and he receives outstanding support and services. Originally he was assigned to…read morethe main location, but the service was not agreeable. His Social Worker is Wendy Phillips, MSW and she is awesome and goes above and beyond. My son can never move from the area because I do not want to lose her! He also sees Dr. Mirjam and together this team has held strong in supporting my son. It's not too often that individuals suffering from mental illness receive compassionate and humanistic care, but this team has been gold for us. My husband and I have encountered many providers, but this team out ranks them all. Thank you Wendy and Dr. Mirjam!

I read this prior review and was shocked. …read more I had a fabulous experience. I'm still undergoing treatments for depression that I've had for years. Abby was so helpful explaining the insurance process to me. This procedure(s) is not like going to the doctor for a blood test. These treatments have to be approved and the doctors have to jump through hoops to get insurance to approve these claims. My doctor was so thorough in explaining everything. It's frustrating how insurance companies dictate what kind of treatment I can get. I really appreciate the extra effort these professionals took to get insurance approved for me. I understand that I have to be my own advocate and I kept in close contact with the office to check on my status and to see if they needed me to call insurance. I was thoroughly impressed with the professionals I worked with and truly appreciate their hard work and dedication!!

I am very sorry to have to write this review. The only reason I am writing it is because I don't…read morewant others to experience what I experienced with the office personnel while trying to get services here. First the positive. Dr. Nishant Parikh was wonderful. He took all the time needed to explain and answer all of my questions in the face to face consultation. Now, sadly, the office personnel Jerica, and the patient coordinator Abby were terrible. My face to face consultation with the Dr. was on Apr. 3, 2023. I was told then, by Abby, the patient coordinator, that she would contact me by the end of that week with the next steps I needed to take in order to get the treatment started. She never did. So, I followed up by calling the office the following Monday to find out when I would hear from Abby. Jerica, the office personnel, told me she would personally contact me by the end of the day with an update. Jerica never did, so I called again the next day. Jerica gave me a date when the treatment would begin, which was April 17, but said she needed to confirm with Abby and that I would need to respond to an email that would be sent to me by Abby. She said I would hear from one of them by the end of the day. That was April 11th. Neither EVER contacted me (yes, I checked my SPAM mail) and here it is, April 19th. It is like I was just forgotten about. With all of this, I realize that it isn't God's will for me to get this treatment at this time. However, I never should have had this experience. This clinic is dealing with people who struggle with mental illness. Many of us don't have the capacity to deal with this kind of incompetence. I hope this review will cause change and that others won't have to go through what I have went through.

Despite some negative reviews, my experience was very positive with the staff. Number one, they…read moreanswer the phone unlike many other practices. They also worked very hard to match me with a therapist that was a good fit for me and my daughter. They expressed a lot of caring about our situation. So far our sessions have gone well and we are making progress.

Very professional. Friendly staff and easy to work with for scheduling. Not usually one to leave…read morereviews, but I was very happy with the services I received and wanted to have it be recognized. Thank you!

Camille is a stellar clinician and EMDR consultant. I have referred friends, families, and…read morecolleagues to her for both therapy and EMDR consultation and have received nothing but fabulous feedback about her. I feel honored to call her a colleague and have thoroughly enjoyed and been impressed by the collaboration we have shared about common clinical interests and clinical cases. I would recommend her without hesitation.

I've been bringing my sis here for years and she is so thankful for it! She's been going here for…read more15 years and says that everyone is warm and caring. If you have a lower income level, please check this place out for your healthcare. You can give them donations if you can afford it. The doctors and other health professionals are compassionate and top notch! They offer screenings, tests, physicals and more. The place is clean and organized. Appointments are required and there is a financial screening. They are a godsend for so many! Thank you Health Brigade for your contribution to RVA!

DO NOT GO HERE. Went in for routine testing- the staff that conducted my testing was good. BUT- my…read moreresults needed treatment. It took a week for them to return my phone calls. They first claimed that they could find me in their system- they then ignored my calls and voicemails for another week. I have now been sick for around three weeks. They then claimed they would send me a prescription to CVS after I called about 6 times in one day. I finally spoke to a doctor and she said she would send me a prescription to the CVS on W Broad. I go to CVS- there isn't even a prescription waiting for me, or at any other pharmacy. I have been calling the doctor that was suppose to send in my prescription, and she is ignoring me. Thinking of getting legal involved.