WoW all can say is WoW Did A Bang up Job Been 20 Hours and still No Pain! Had a list of six-eight…read moreGuess I picked a good one. Got their Late, Handled Paper work finished about 11am had the Interview with Dentist told me what was needed I agreed asked if he could do that day They cheeked and decide if I waited and Hour yes they could I did not have to make another Appointment as I Lived in Oneonta, NY. done as of 2PM, Drove Home ate some Lunch Small Supper at 5PM, Bed at 10PM Took Tylenol Before Bed and again after I Woke up at 6AM, Still No Pain in that Area. the office was clean and well organized!

Here's the email I sent them. I emailed you for my records. Are you ignoring my request?…read more At no point before or during the appointment was I informed that the tooth would require a core buildup and a separate crown costing over $1,300 to complete the treatment. I was told I "needed a root canal," and I agreed under the assumption that the procedure would restore the tooth. I was not told that the tooth would be left structurally weakened and incomplete without an additional procedure at a separate cost. I was informed that the existing crown on the adjacent tooth was at risk of being dislodged during the root canal. That resulted in another $1,313 expense. The entire picture should have been communicated upfront, before I was in the chair, and before I was committed to the procedure. This omission mattered. It affected both my financial planning and my ability to make an informed decision. It also created a situation where the burden of cost and stress did not become clear until it was too late to choose differently. I am not asking for anything. I am stating the impact. They do not feel responsible for their work if they cause damage.

From the moment we walked in, we had an exceptional experience. The waiting room was spotless and…read morevery welcoming. The entire staff was kind, compassionate and made both my son and me feel very comfortable throughout the visit. We were made aware of ALL potential expenses right from the start, therefore, we knew what to expect in regard to payment. Dr. Flihan is incredibly knowledgeable, professional and truly went above and beyond to care for my son. They took the time to explain everything, answered all of our questions, and made what could have been a stressful experience so much easier. We are sincerely grateful for the outstanding care and would highly recommend Dr. Donald Flihan's practice to anyone looking for an excellent oral surgeon.

Tried setting up an appointment for a 5 minute surgery on an oral cyst & pretty much got told to…read morefuck off, been to 3 dentists/doctors and each has tried passing me off to someone else. This is like the 10th place I've called and I'm about to just cut my lip open myself & have the ER take care of it. Dont waste your time with dentists in Utica, go elsewhere.

I personally would recommend this dentist to people. They are friendly knowledgeable and they do as…read morethey say. I've never had a problem, my teeth look great.

It is so unfair and heartless to let me continue in pain after a year when Dr. Candido promised to…read morework with me regarding paying for his service. All I wanted was to understand why he and the secretary on the phone kept saying it was illegal to provide me with the information to either have him paid or be reimbursed. I also wanted to know how was I supposed to submit a claim to my insurance company to get reimbursed for his services if he, or this mystery owner, were claiming it was my responsibility to complete and submit all necessary information on my own if they were refusing to provide the needed information to do so. I don't understand why they would refuse payment in full from the insurance company or allow me to be reimbursed after I paid for his services. Regardless of all that I had paid for the doctor's services by money order to ensure that Dr. Candido was paid for his services. I even had payment in full for the services he was to provide on March 8, when he neither showed up or called to the appointment. I don't understand why "the owner" would force me to see another provider while not even considering allowing Dr. Candido and I to see what could be worked out as he promised. He and the secretary promised to work with me, and she said he would take good care of me. He was exceptionally nice, put me at ease, and patiently explained everything to me. It's been so hard finding providers like that. It's unfortunate when the care is eliminated from healthcare and providers no longer care about patients but how they get their money no matter what the consequences for the patient. Such as refusing to allow me to be reimbursed and paying them in cash or, as I had, by money order. That's just plain heartless and really seems to be the norm rather than rare. AND ACCORDING TO ROMEDENTAL.NET I WAS GOING TO BE OVER CHARGED FOR THE NEXT APPOINTMENT!!!

Nice guy but not a pro by any means. Ten years ago I had the…read moreman himself fill a tooth that had a small cavity on my upper tooth. He drilled it and filled it then later on it got infected,and radiated to the adjacent tooth,the filled tooth eventually broke because it was drilled too much causing it to weaken and break. Another dentist pulled the one tooth and another needed a root canal and crown,it was over $3000. Also on the other side of my upper teeth he filled in between,it was a quick job, and never mentioned anything about a cavity (Cavities) but advised it would prevent the food from being packed in. One of teeth eventually broke at the filling and and the other has a hole near the gum line,this was like this from years ago,because it was never done right from the beginning.

Basic background check done before the dentist would even make a decision to accept you as a…read morepatient (after a month). Have to wait a year for an initial appointment. God forbid you have a dental emergency and require work done by someone else while you're still waiting for your appointment! Office staff rude, unprofessional-was hung up on several times!

I've never had a bad experience while coming to Dr. Cerio. I've been coming here as a little girl…read more Everyone here is so kind and friendly.

This dentist let's his assistants do the work. Dishonest, changed the filling on a tooth I never…read moreagreed on. Never explained what the procedure would do. They delete reviews that are not good for them. Never again will I come back. Photos are before and after his work. Horrible!

I've been going to Sherrill Dental Arts since 2017. All the staff are super nice, from reception to…read morethe dental hygienists. Dr. Gormley is knowledgeable and friendly. My husband has also had positive experiences, too.

Let me start by saying this dentist did do a few fillings for me which were fine. I thought i…read morewould be seeing him as my regular dentist for cleanings and checkups. I cancelled two appointments with his office. First time because I had a bad cold, the second because of a family emergency. I had to cancel these appointments within a month of each other. During this period of time, apparently I cracked a tooth and developed an infection. I called Dr. Gormleys office on a Monday and asked to be seen asap. The receptionist told me the first appointment they had was on Thursday. I explained I was a patient, i was sure i had an infection and was running a low grade fever. I asked if I could be seen earlier than Thursday. The receptionist said this was the first appointment they had available. I asked if they accounted for emergencies. The receptionist explained to me that I had MISSED two appointments and Thursday would be the first appointment they had for me! I said I did not miss two appointments, I cancelled two appointments. Again the receptionist told me all that was available was Thursday. I did find a dentist that day who saw me in the afternoon. He put me on an antibiotic for 10 days. The tooth needed to be removed once the infection cleared. I now see this dentist for regular checkups. I question the priorities of this office. This was the first time I have EVER been turned away by someone in the medical profession. Obviously I needed to see a dentist and needed treatment. Also, I think the office staff is given direction on how to manage patient care by the person whose business it is.

Needed emergency assistance and the receptionist was not helpful…read more She didn't provide a solution. And they asked me to call back a second time to receive this information. Luckily, another practice who couldn't take me provided some other practices that they work with if they can accommodate patients.

Lisa was awesome at cleaning and Dr Hubbard was very nice in explaining everything that I needed…read more The staff was also exceptionally nice and professional.

Only 20minutes and NO pain to have an old silver filling replaced with a composite. I had come in…read morepreviously for a cleaning and checkup, so I knew the office was clean, modern and upbeat. The two dentists, Everett and Harold Stalker are twins! Their dog Lou, is a yellow lab on the job and his sad-sweet-serious face makes you relax when you see him. The desk staff are friendly and don't make you wait. The procedure started on time!! All of it was like a breath of Fresh Air, compared to the old offices and disorganized groups I went to before, down in Utica. I would highly recommend this practice. My BF recommended them to me because he liked how they treated his bridgework. Across from Dunkin Donuts on Rte 12, Barneveld, NY

I came to this appointment for the purpose of discussing an initial procedure and what I needed to…read moredo as follow-up. Dr. Harold showed me a previously taken X-ray and explained to me what he saw as possible further treatment options. I left the clinic with specific choices to make. Dr. Harold was very informative and helpful and eliminated my stress over where I should go from here.