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    People searched for Damage Restoration 125 times last month within 25 miles of this business.

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    Vigilant Restoration - This ceiling was totally replaced and a new light and air fan and vent were put in

    Vigilant Restoration

    (4 reviews)

    They overcharged my insurance company the vanity that they put in my bathroom now has to be…read morerestored because it's falling apart. They tried to take me to court when I never got bills and I tried to explain to them I didn't want the work done and I didn't want them in my house I couldn't even use my bathroom when they put the fans in there the second time I had to call them.

    We had catastrophic water damage at our home. I wasn't sure who to call, so my first instinct was…read moreto check with some of the larger well known restoration companies. I did not like the many negative reviews I was seeing, but thankfully I stumbled across Vigilant Restoration. They had stellar reviews so I decided to set up an appointment to have them come over. My first meeting was with Jeremy. He was very compassionate and understanding, concerning our situation. After speaking with him for 10 minutes I decided Vigilant was the Company for us! They handled EVERYTHING from dealing with the insurance company to being able to repair every single problem we stumbled across. Once we committed to letting Vigilant handle our repair, we met with Maria, Tim and owner Fred who reassured us they had the experience and knowledge to get us through this tough time and repair. We actually had to move out of our home for 3 months. I could tell they really cared, and it was more than just a "job" for them. Here is what you really need to know. Some of the repair was covered by insurance, however, much of it was not. We discovered things that had to be paid out of our pocket. Fred, the owner, sat and worked with us and tried to save us as much money as possible to lower our obligation. I was so impressed that he went over every detail and found a way to save us money. He did not have to do that. I was like, WOW, he really has OUR best interest in mind! All work was handled professionally and on time. And keep in mind, in this line of work, sometimes things come up that may slow the process down. Fred and the team were on it! And as picky and impatient as I am, I couldn't believe the hustle in these guys!! I certainly hope I won't need their services again anytime soon, but if you do, I can assure you these folks will get it handled better than anyone on the Beach!!! Thanks again to the Vigilant team!!!

    SERVPRO - SERVPRO does home repairs in Horry County as well.

    SERVPRO

    (12 reviews)

    So I resubmit this to the insurance company. Obviously the unit owners insurance company was NOT…read morehappy. Tge insurance adjuster contacts ServPro. I was then essentially accused of lying by the insurance adjuster of asking them to pad the price! Like what?!!! I had no idea what needed to be done to fix my issues nor did I have any affiliation with anyone at ServPro! The insurance adjuster reply to insurance company in regards to quotes Hi X, I was able to speak with Kelly at Serv Pro of Myrtle Beach today. We have been playing phone tag for more than two weeks. Kelly indicated that they are not aware of any estimate or scope for this address or claimant. They have not completed any scope of work at the loss location and have no service agreement with Lauren Meader or (2nd fl unit owner) Kelly also indicated that they would not stand behind any estimate provided by David Brothers or any bid lacking a service agreement. As we knew previously, the estimator, David Brothers is no longer working for Serv Pro. The contested items within the estimate provided by Mr. Brothers are abundant. The scope of work suggested is more in-line with damages from a CAT-3 water loss which would include contaminated water and the risk of possible organic growth. The water that caused this loss is from the supply line for the toilet in the unit above. The leak was from the supply line and never entered the toilet; furthermore, there is no reported sewage back-up. This would be a CAT-1 water loss with no contaminants. The incorrect scope continues with misidentified ceiling texture, over scoping of repairs and an unnecessary/exorbitant pack out. The estimate received from David Brothers reads more like a requested scope of work with instructions from the claimant." So thanks "KELLY" whoever you are. Accusing ME of influencing YOUR WORKERS? Holy hell...WHO is Kelly? And how can you not stand behind your own company estimates? AND there was never a question of it being Category 3 water. Keep in mind I had a 2nd estimate from Daniel Crosson at ServPro...a CURRENT employee and he copied like 6 people at ServPro! So I had an UPDATED estimate that was HIGHER than David Brothers. Servpro ignored any further requests or communication from the insurance company. I had to fight and prove scope of work and damage and basically say regardless of whatever the fuck drama is going on at ServPro their miscommunication and blatant lies and denials THEY PROVIDED UP TO DATE ESTIMATES! I DO EXIST! I sent screen shots of texts, phone call log, emails proving everything. Their inaccurate response and interaction with the insurance caused me added stress and arguments with the insurance company! To claim I dont exist yet I have quotes then to not stand behind them unless and until I sign a contract? That is so sketchy! I had other quotes from other contractors and it took months to argue my issues and get it settled with the insurance. For a top rated company, the behavior and treatment (with the exception of Daniel Crosson who was the only nice and comminicative one in the company) was DISGUSTING! Thank GOD for paper trails and my diligence and communication but to deal with this for 7 months was CRAZY! I did get my issues mitigated PROFESSIONALLY by Restoration 1 They were outstanding and did an impressive job. They communicated well. Worked clean. Came in less than they quoted me and were honest. They worked around my pets. Returned calls and were never RUDE. Very happy customer of them. Daniel Crosson if you see this, maybe switch companies! You deserve to work for better people. I do appreciate your help when we were in contact

    Jacob and Robert were great throughout the process of drying out a pipe leak and scrubbing the air…read morefor any mold spores. They were prompt to bring out the equipment and checked on it regularly throughout the time the equipment was in our home. I feel confident that the house is now dry and mold-free. The price was reasonable especially since we called and they were onsite within an hour. I would have expected an additional fee for an unscheduled immediate service call, but we just paid the basic rate. Highly recommend ServePro if you have any water damage that you need remediated. Mold is no joke in South Carolina, and ServePro is equipped to handle it.

    Total Roofing Solutions and Construction - Commercial Metal Roofing  720 squares completed in 5 weeks

    Total Roofing Solutions and Construction

    (1 review)

    After receiving multiple quotes from different roofing companies I went with Total Roofing…read moreSolutions... they offered a very competitive price and the project manager (Levi) went out of his way to answer my questions and ensure I was comfortable moving forward (selecting shingles, color, custom drip edge, decking repair, scheduling... everything). Throughout the process Levi was extremely courteous and helpful, to the point of referring me to a sub-contractor at the last minute to finish another project. When construction day came, the crew was professional and efficient, finishing exactly on schedule. At the final walk-through I was stunned at the result. Better than I could have imagined. They even color matched the vent pipes to coordinate with the roof and flashing. Who does that?? I've worked with MANY contractors over the years, and there are times when you come across a company that surprises you... integrity and quality across the whole team. Total Roofing Solutions is one of those companies.

    From the owner: We are a well-respected company. We strive to Complete every job with 100% customer satisfaction…read more Total Roofing Solutions & Construction was founded in 2005 by Frank Aufiero. Since then we become a well-respected company. We strive to Complete every job with 100% customer satisfaction. The owner makes himself available to every customer at any time and addresses any concerns immediately. We accomplish this by adhering to the philosophy of " Integrity above Profits" and we settle for nothing less than a high-quality experience for our customers. No matter what your roofing needs, Total Roofing & Construction can help. Along with metal roofs, we offer composition shingle installs. If you have a roofing need and demand the highest quality of work, TotalRoofing Solutions & Construction has the best roofing solution for you.

    Belfor - damagerestoration - Updated August 2026

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