Thank you big to the upfront staff at Texas Pain and Spine for getting my crippled and frustrated…read moreself into the office same day. I really needed to see someone and thankfully they were able to get me in to see the doctor.

Everything about Dr. Gonzales and his staff is great! The front office ladies are friendly and…read morewhenever I have had to call his office about something they are quick to respond and/or call back if I have to leave a message. Dr. Gonzales is very kind and caring and never makes you feel like he is in a rush. I would highly recommend him.

I have seen Dr. Rasheed and Dr. Z many times for my low back pain. I was playing hockey was…read morechecked from behind and herniated a disk in my low back. When physical therapy and chiropractic wasn't enough I went to see Dr. Rasheed. Overall I feel much better and I would recommend pain sufferers to go here to get treated.

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

I started seeing Dr Koning after my twin pregnancy for chronic back pain…read more Dr Koning listened to my concerns after multiple Dr's told me it would correct itself at some point and wait it out. Having young twin babies at home while in so much pain isn't feasible to care for them properly, so that answer just wasn't appropriate. Dr Koning put a plan together to get me into a different position within 6 months. I am enjoying my life so much more and caring for these twins!

So my care quickly went downhill. The injections didn't work and working with Brooke on billing is…read morea pain. My last appointment was in Oct they over charged me and owe me a huge refund and Brooke refuses to even bill my insurance and give them the correct things to process my claims. I have emailed her over 15 times asking for the information to process my claims and she WILL NOT reply with answers. At this point I am filing issues with insurance and hope insurance drops them.

I was charged for botox I never received. I called to reschedule my appointment due to a work…read moreemergency and couldn't get a call back from the receptionist despite multiple attempts. Walgreens pursued me for over a year.

Staff is terrific. Dr is helpful and knowledgeable. Surgery is done in a simple comfortable…read moresetting. IV injections are similarly simple and comfortable. And my pain has dramatically reduced.

I understand that costs have risen, but doubling the price for a consultation feels excessive. I…read moreused to believe this doctor truly had their patients' best interests at heart, but now it seems like they are taking advantage of the desperation many long-haul patients feel. I wish they would consider that most long-haul patients are unable to work, and such drastic price increases make it nearly impossible for many to access the care they desperately need.

I had a mixed experience at Southwest Pain Management (SPM) after flying a long distance and paying…read moreout of pocket for a Stellate Ganglion Block on both sides. I have to give them five stars for their medical professionalism and how closely they monitored me during the procedure. Everything went smoothly with the actual injection, and I was carefully watched for about two hours afterward, mainly to track my blood pressure, which tends to spike after this kind of treatment. But unfortunately, it was my experience in the recovery room that was truly awful. After the second injection, I started feeling pretty overwhelmed. I was dizzy, nauseated, emotionally raw, and really vulnerable. Some people experience emotional releases after this procedure, and I certainly did--crying, mood swings, the whole bit. While the staff had informed me that this was common, instead of feeling cared for, I felt disregarded. The nurse assigned to my care, Dawn, was incredibly dismissive. I asked for simple things to help me feel more comfortable, like a blanket because I felt cold, a pillow to put under my knees, and for the loud music in the recovery room to be turned down, but she just responded with annoyance, saying, "You'll have to give me a minute. I'm a nurse first," and then ignored all of my requests. The vibe from her had me feeling like I was bothering her just by needing basic care. Being in such a stripped down and vulnerable state, it reinforced early feelings of powerlessness and shame at needing care. It was honestly traumatic. Additionally, once my blood pressure stabilized, they told me I could go. No one checked in with me to see how I was doing or told me what to expect next. I had to ask the receptionist what I should do after leaving, and she told me I'd get a follow-up call the next day--which never came. That left a really bad taste in my mouth. The whole experience felt a bit like a medical assembly line--efficient, but without any emotional care or empathy. If SPM could improve their approach and better address the non-medical needs of their patients, it would make a huge difference. Unfortunately, because of the way I was treated afterward, I left feeling worse than when I arrived, which was really disappointing, and so easily avoided.

I have been a patient for about 16 years. Excellent care, respect for patients and their questions…read more Keeps your safety in mind when deciding what treatment is best for you. New Dr. has the same concept in proper care and safety. Dr. Hong has taken over Dr. Shins practice who now is retiring . Dr. Hong is wonderful replacement.

Outstanding! Relieved my very bad back pain through an injection. Thank you, Doctor Shin!read more

I trust Dr. Leila implicitly. She is incredibly knowledgeable and is definitely one of the most…read moreholistically focused practitioners I've ever had the pleasure to receive treatment from. High recommend.

LOVE Dr. Leila Doolittle at Carpathia Collaborative! I hurt my back right before a big trip…read more Somehow her extremely gentle adjustment gave me immediate relief after weeks of pain. She is smart, kind, calm, and effective. Thank you!