I went to the Belk Men's store with plans to purchase a suit coat. There was a large selection of suits and suit coats. There was a major thing missing - an employee to assist in finding the right size and style to meet my needs. I haven't purchased a suit coat in close to a decade, and it is time to replace the one I currently use. I have no idea what size would fit best, or what style would be the better choice. Maybe I expected too much from a department store that I thought assisted customers in their purchase decisions. read more

So I take my daughter to belk this morning just after they opened to purchase a dress for her upcoming performance. The dress has to have certain features (sleeves, and at least knee length) after looking by ourselves for a bit and not really finding what she needed I asked the only employee working in the "young Miss " department (cashier) if she could assist us or call someone that could help us find a dress. Being that there were literally no other customers in that department she was just standing around so after I asked she pointed to where some dresses were and told me that I'd find what I needed "over there". Needless to say, after that I took my business next door to JC Penney's and got what I needed! No more belk for this family! read more

There is a lady in the women's section who is so rude. She refuses to scan coupons yet the lady beside her who is extremely professional and nice scans coupons for customers. Yet the rude lady refuses and if you ask for coupons she says you have to download the belk app! Check your receipts as she does not allow "certain" customers to use any coupons. I will not go into detail about how rude she is as you will have to experience this for yourself. The manager needs to let her go but I assume they are afraid. They should not be let that women go! read more

Happy Father's Day to all the fathers. On this joyous occasion I decided to pick up a gift . Immediately greeted by the staff. I stated I wanted the Polo cologne. She swiftly got it for me and pointed me in the direction to pay. I asked if there was a free bag with purchase. She said normally no because my purchase wasn't large enough. And was immediately shocked because 90 was pretty big too me. But she gave me a bag after that. I left the store with the gift. The store does practice social distancing.. read more

Belk - Department Stores Near Me - Greenville, North Carolina

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I writing today because I went to shop at Belks. I took a friend with me because I have several health problems and I am 72 yars oldc we took my Rollater ( a walker with wheels). We expected a regular elevator but to our great horror we ended up in what was basically a freight elevator!!!! I'm so glad I had my friend with me because I never could have handled that sorry excuse for an elevator. When you spent all that money on renovations to the store why didn't you put a decent elevator in the store. Your store is NOT SENIOR OR HANDICAPPED FRIENDLY!!!!! If I can figure out who to complain to, I will lodge a complaint. BRENDA McALLISTER read more

I am writing because yesterday I was shopping at Belk and received wonderful service ! I proceeded to the mall kiosk site and bought some See's candy gifts and went back through Belk to go back to my car~~~Then my huge paper bag ripped and spilled my purchases out~~a young lady was delivering freight to the ladies department and stopped and helped me pick my candy up~~she went and got a big store sack and loaded my things in to it!! What a sweetheart~~her name is Rebecca and she didn't give her last name, but I wanted to say that she made my day!!Thank you Rebecca ! Belk ~~you have a winner in this young lady~~she is the type of person that will bring me back in to your store!! From a very happy customer!! read more

This is a review I left somewhere else, but it covers everything I need to say about this store. This is an extremely terrible store. The people who work there, over half of them are rude, and would much rather stand around and talk with everyone instead of doing their job. The managers do nothing but walk back and forth all day and the Store Manager is hardly there and always takes days off. The carpets are filthy and have feces stains from where some customers are too lazy to go to the bathroom. I'm not making this up. I've seen it and it's disgusting. One incident I saw was up there on the second floor near the clearance section. There is still a stain there. Same with dressing rooms. They smell and I'm certain the stains on the carpet are not from a drink being spilled. The dressing rooms with carpets smell so bad, I feel like I walk into a gym locker room. There is no air vents in a good portion of the dressing rooms. The scheduling is by far, the worst I have ever seen in retail. Call outs left and right. They hardly have anyone there to cover departments. When there is supposed to be two people, they have one. Or, one person runs an entire department while three are somewhere else, talking up a storm. The only reason you might see more people now is simply because they had like, 20 spots open and scrambled to fill them before the Holiday season. The management treats the employees terrible. They gossip, take sides and aim to get certain employees fired because one of the workers they like doesn't like them, or they just want to fire people just to bring in people they know. They also hardly help out on the floor. When they see a line of people, they much rather call someone else from across the store to help with a line instead of doing it themselves. There is a group of girls who are best friends with the management team. They pitch fits to get a position or want someone moved because the person they don't like gets better sales. It is by far, the worst Belk store I have ever seen. Only a handful of employees go out of their way to help customers. The rest? Not so much. I would not recommend this store to work in, or shop at. I have many more horror stories to tell about this store, but this will just have to do. Customer services is terrible, the store itself is terrible, I would not be shopping there anymore. I'll be paying my Belk Rewards card off and shutting it down. PS: The bathrooms are so bad, the seats slide off. They had a customer there that slid off the toilet because the seat is so loose, no one fixed it. The managers blew it off like nothing. read more

What can I say about Belk's...Well Jessica Simpson purses (REAL) for 20-30 dollars. Its like Chicago's version of Carson Pirie Scott. I loved it I got two purses and saved 130.00 what a damn deal!!! Not a deal you would find in Chicago thats for sure. A girl's dream come true. I didnt really care for the shoe selection or the mall it was in but I will be going back when I have to visit NC for business again. read more

They really need a dose of reinvestment to update the store. Depressing to visit. Unorganized set up. Archaic fitting rooms with musty smell. Lots of great deals but you have to go all over the store to find them. The Men's and bed & bath departments are located separately in different parts of the mall. Fortunately, they have very nice staff. read more

McKenna, working in active wear, was a huge help to me! I went in looking for the rain hats. Although they weren't in her area. She was able to find them in the accessories. She, ever so kindly, walked me there and took me to the exact spot they were in. She was super nice and didn't seemed to be bothered by my many annoying questions.I will definitely come back! read more

I love coming to belk, but i will be getting my clinique makeup elsewhere. Not into being forced to buy anything I'm Not comfortable with. Over the years it seems as if they can't keep the same staff. Overall belk is a great place to shop. read more

My Mom ordered me a comforter for my birthday(Jan 20) on 1-10-18. She received a UPS tracking number On my birthday we looked up the tracking # that said unavailable info. After I called bell they assured me I would get it overnight and they would credit my Mom $10.16. I did not get it the next day. I called again they said the guy Percy did not do it right so Tessa did it over and sent it out overnight which I did receive on 1-24-18. When Percy put the credit in he put it in as $1.01 which my Mom got. Belk sent my Mom another email saying $9.16 would be credited. I called today and Donna said oh they put it in for $9.06. So Donna put in for another $.10. I verified with my Mom that the only credit she received was $1.01. I am now on the phone with Dominique that is speaking to the supervisor. I have been on the phone with Belk customer service every other day since 1/22/18. The comforter is pretty but the time and effort I have spent since 1-22-18 has left a bad taste in my mouth and my Mom's. Now every time I look at the comforter I see nothing but regret. Poor customer service. read more

I just attempted to buy sone men's shoes in your Belk Greenville, NC at 10:30 am Wednesday, March 29, 2017, I walked out dissatisfied with the clerk in the shoe department. She was rude and seemed disinterested in making a sale or helping me. She was standing there sullen when I sat down to try on a pair of walking shoes. I asked her if she had the shoe in an 11 or 12 and she turned and left without saying hello or good morning. She sent to the back and handed me a box of 11; no mention of a 12 size to compare. Then she walked away without a word. Her attitude seemed liked she did not want to be working. Then I asked her if Belk could order a size 12. She walked away, when I asked her again she rudely said : I, m checking on it.. I put on my shoe and prepared to leave as I walked away she in a harsh tone said she could not order it. I walked out. I will now try to order the shoe from Amazon. I did not appreciate this rude clerk, her lack of help, her unpleasant attitude toward me. I want go back. Now that I know the size and model number I can order from Amazon. Bad experience.. Thomas Allen read more

My girlfriend wanted a pair of Frye boots and I wanted to make it a surprise. Brenda was a great help in the shoe department. Very knowledgeable and made my decision easy! read more

I had an encounter in the store and I call Bonnie the store manager. I explained to her what had happened during my visit. She talked with Marcy the manager of the fragrance department. I was able to receive the merchandise I initially went into the store to purchase. Thank you so much! read more