My email to Glen haven:…read more Raj, I have moved the cremation of our son to another funeral home. Unfortunately, your services were very unprofessional. After numerous emails attempting to expediate the cremation, with offers to pay any amounts not covered, I was told today cremation could take up to another three weeks. We have immense grief and want some closure. When I first spoke to you an indication of the time frame should have been provided. Also, as the Ministry informed me that some funeral homes commence before approval the response of "unable" is at best inaccurate. I appreciate you are in a business but I feel we were pushed to the end of the line because it was being paid by the Ministry. I guess when you are extremely busy compassion may not be required.

Having to take care of a loved one's funeral service is probably the last thing one would want to…read moredeal with. I had the misfortune to handle my mom's funeral. Alex and his team at Glenhaven Memorial Chapel did a great job from the beginning. Alex explained all the options. Everything from the slideshow to the wreaths was handled perfectly. He was very accommodating when I kept making changes to the list of names presenting the wreaths. When the relatives arrived, they were impressed. Great song selections and speeches. It served as a tribute to my mom.

I am from California had a parent in law member who lived out in Canada and the funeral Amherst…read moreallowed this to be a smooth and easy process during a very difficult time, especially being in a different location and not being there physically. Their delicate understanding and helpfulness was greatly appreciated. All the glory to God. Thank you to Christian, Scott and jatin.

Efficient service, empathetic people. They know what you're going through, and are attentive and…read moreunderstanding. Note that the actual cremation is in Blaine, Washington. But for an extra fee, they will use a local crematorium. Pricing is fair and comparable to other providers. Timely service. Took about 10 days from when I completed the paperwork, to receiving the ashes.

They were quick to schedule personal meetings to discuss our situation and sincerely cared about…read moreour family & wishes. All options were presented and explained clearly, so that even during this emotionally challenging process, we were all on the same page. Points of contact were always available, quick to reply to requests and the tour of the place cemented our strong belief that this will become the final resting place for my wife. Yes, it was pricey, but having peace of mind during these tough times was also worth every cent.

It's a corporate run company based in the U.S. Please! Need I say more? Look for a family owned and…read moreoperated business that cares that the name is respected in the community they are a part of. It does make a huge difference when the owner actually knew your loved one or went to your church or school.

Just attended a funeral there for my husband's grandma. The staff are really nice and professional…read more When we go there, everything was set up. The chapel is quiet and feels tranquil. The staff gave my 3 year old a bear. That part was pretty funny... he didn't want one at first and after the mass.. another staff approached and tried to give him a bear. At the burial sight, a canopy and chairs were set up. After the farewell, they closed up the burial site, added the grass back on and moved the flowers. The whole process was seamless Apparently, grandma already had her burial plan all set up so the funeral home followed it to the dot.

This is where my dad is buried. It's a nice cemetery, it's pretty well maintained and never too…read morecrowded unless it's a holiday.

I am overflowing with gratitude today, and honestly can not say enough about Mount Pleasant…read moreUniversal Funeral Home and all who work there. Tony Hicks the Funeral Director goes "above and beyond" and I will never forget him or what he has done for my family. I highly recommend contacting them in your time of need. They are the oldest original funeral home in Vancouver and have been at this location since 1927. Tony is a true professional, as well as kind, wise, compassionate, and very insightful. He has been in the business for 30 years. I truly can't say enough. Of course we all wish we didn't ever need the services of a funeral home, but if you do look no further than Mount Pleasant Universal Funeral Home.

From the owner: Mount Pleasant Universal Funeral Home in Vancouver, British Columbia, has provided funeral and…read morecremation services to Vancouver and surrounding areas for almost 100 years. Throughout this time, it has been our ongoing commitment to assist families during their time of need, providing professional and compassionate guidance, care and funeral services. We understand losing a loved one is an emotional and difficult experience, and our services are designed to help families through this stage of life. Amenities: Catered Receptions Chapel Funeral Celebrants Multicultural Funerals to

I would definitely not recommend using this Funeral Home. As other reviewers have mentioned, they…read moredo not return calls or emails. They seem to go out of their way to NOT assist with anything unless you chase after them. Our family has a dozen plots here and I will be informing them of the unacceptable service. In the future we will certainly not do any further business with them. I also mentioned my experience with some church members and none of them had any thing positive to say about their dealings with them. They also do not seem to know exact costs or inform you when there are price increases, which are substantial.

called them today to ask pricing to just cremate and infant, no serice, was told 995 approx, i then…read moreasked that include picking them up from hospital then all of a sudden I am told 6000 dollars. WHAT??? I was appalled you have got to be joking. Ive used them before so this is why I called to inquire and was taken back by the lack of sympathy for one and for trying to prey on a grieving family. When I buried my mother in 2022 i paid a little more than 6000 for her casket and outside service, the plot we already had with my father, and she had already paid for the opening of the grave. I thought that was expensive but to just cremate an infant you want 6000 dollars.??!!! There was no mistake as I repeated myself 3 times what I wanted and that was the price. Go elsewhere people. We found a place that does it for free for babies in the NICU that was given to us by the social worker at the hospital. Or there is a place called Just cremation in aldergrove who are extremely better priced than this place if you are looking for only a cremation and no services by the funeral home.

From my mother: Dear…read moreMark, My family and I wish to express our gratitude on the efficient way you and your family provided in the funeral arrangements for my husband, Laurence. Your professionalism and down to earth approach made a difficult time easier to bear. I was impressed by how you went out of your way to help navigate through the preparations to make sure things went smoothly and I felt a lot of care and sincerity. We are glad we chose you and I have no hesitation in recommending your services. Kind regards, Han, Lee, Lisa & Keen

My siblings and I can't begin to thank George, Mark and the wonderful staff at McKenzie Funeral…read moreServices enough. They were instrumental in helping us through two difficult losses (our father in 2013 and our mother in 2017) by gently guiding us through the steps required. Their genuine care and concern for our family, not to mention their knowledge and experience were appreciated beyond words. They came highly recommended to us and now we know why. For anyone dealing with loss, I would recommend McKenzie Funeral Services without hesitation.

My father passed away at South Granville Park Lodge earlier this month. Kearney Funeral Services…read morewas their preferred funeral home, so that's why I picked this funeral home initially. It didn't take long before someone came to the care home to pick up the body. I requested a funeral director who could speak Chinese as well as most of our guests spoke Chinese. I was delighted to see Alex Huang as he helped with my mom's funeral previously. He explained my options regarding the funeral and worked within my budget. He always replied to my messages in a timely manner. He really took the stress out of this difficult situation. At the funeral, I was pleasantly surprised by the Chinese calligraphy brushes and the brush stand as part of decoration near the guestbook as my father loved Chinese calligraphy. The place was beautifully set up. My father looked great!! Alex conducted the service in both English and Chinese so all of our guests were taken care of. The service went well. I just got my father's ashes a week later. Thank you Alex and everybody at Kearney Funeral Services Vancouver.

We met Mr Methrew Palmer on Friday, February 2, 2024 for the funeral arrangements for our dear…read moremother Mrs. Yin Kuen Lee. My brother Patrick and I were greatly appreciated for his excellent knowledge, patience, compassionate and professional customer oriented manner in assisting us during our most stressful time after the passing of our mother. on behalf of everyone in our family, thank you Mr. Palmer!