The value of the furniture is not worth it paying for the extended warranty is a waste of your…read moremoney don't bother. The sales people don't listen to you. I had to pay over $1000 extra for an order that cost me $1600 a part of that is my fault if the sales associate would listen to the customer instead of doing what they feel like doing that would never happen. Quality of the material is very low quality. There's an area on my couch that I may have sit in a 10th of the time and it's completely degrading. The side I sit on is great.

The Orland Park Bob's furniture store is the worst furniture store I have ever had to deal with in…read moremy life!!! If I could give them negative stars I would. I recently purchased an ottoman from there. I was told by the sales man and their manager on Saturday, the day of the purchase, that I could pick it up on Friday but when I called on Friday, they said it was at the store but I wouldn't be able to get it until I get the email that evening. I never received the email on Friday or Saturday or Sunday or Monday then I received the email on Tuesday that I have to schedule it for the following Friday. I have been waiting 3 weeks for a small most likely crappy ottoman. I had previously purchased a dinning set and work bar that splintered and had paint chipping after 3 months. They have horrible and deceptive sales people who are lazy and incompetent and their customer service tries to help but can't because of the store sales and management.

Hometown thrift is one of the most reasonable resell shops. Really great for vintage furniture. Do…read morestop by if you are in the area.

Small things lead to big discoveries. I have been driving past this place completely unaware to the…read morefact that it was a thrift shop, that was until the owner craftily put up a very large new sign. There are some great goodies here at rock bottom prices! Everyone is super friendly and what I appreciated most was how clean, organized, and odor free the place was. I will definitely return.

Unfortunately, since you can't leave a no star review...... . Their associate didn't wipe the paint…read moreoff the can and it stained my coat. They are refusing to replace it!!!

I find that the employees ar most helpful. Having a SKU# for an item is helpful but even without…read moreit, they can usually find the item.

Went there today to get a couple of 7 1/2 watt incandescent night lights they want $5 a piece for…read morethese stupid things and at Ace Hardware want 2.29 a piece which back in the day they used to be 59 or 79 cents a piece, They're going back a couple hours I'm not paying $5 for a stupid light bulb. They should be ashamed of themselves.

TERRIBLE CUSTOMER SERVICE!! After waiting over 1 hour for an employee to get 2 windows down I was…read moregiven a discount for waiting so long he wrote it off as damaged item. Once I get the windows home ready to put in I discover there is no screen for one. The store REFUSED to correct the situation saying I was given a discount...FOR WAITING AN HOUR not for a missing screen. I was told to remove the windows and return them, then purchase 2 new windows at full price. WHAT??!!?!! TERRIBLE STORE! I HOPE a manager will rewind the tapes in the windows department between 6-7:30pm Saturday September 3, 2022 and see how long I stood there just to be RIPPED OFF WITH MISSING PIECES!

No nonsense approach to repair and service of appliances. Quick service and fair pricing.read more

Roland, was highly recommended by a competitor when they knew they couldn't service our dishwasher…read more He was unbelievably friendly professional and quickly scheduled the service for one of his expert technicians to check our dishwasher. Today, Eddie cam to our home and he was incredible, professional and got the work done quickly and explained everything to me. We will definitely be using Appliance Depot again! THANK YOU!!