The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

I went in on a Wednesday about 3:00. I was greeted by a beautiful young asian woman named Sophia. I…read morepayed $50 for a 30 minute session. Sophia was very polite and friendly. She gave me an incredible massage and made me totally relaxed. I have had several massages at this location and am always satisfied with the service I receive. This place lives up to it's name. Makes me feel like I am in heaven.

Fantastic massage I received, super clean and therapists are all excellent! My 3rd visit to this…read morestudio & every experience was outstanding. Please try if your in the neighborhood, won't disappoint!

Thought I wouldn't have to do this again. Once again pay for an hour massage and get a 35 minute…read moremassage and then get told I bought a 45 minute massage even though it was 35 minutes. I come to relax and try to feel better. I'm not a cash cow. Even with the horrible massage I still tipped 20 dollars which I got yelled at for only tipping 20 dollars. Was told I was being charged 60 dollars for the massage and never even got the 45 minutes or the 1 hour massage I was sold. Also I've used Apple Pay at this location and for some reason it was a issue this time

I stopped in last Saturday and had one of my best deep tissue massages ever. Cece, the massage…read moretherapist, worked hard to eliminate all knots she found. She was firm but had a soft touch, you might say a "golden touch". The shop was clean and quiet. I felt welcomed from the time I stepped inside until I the time I left. During the massage we were able to carry on a conversation since she spoke and understood English well. Cece is a beautiful and kind woman. I am planning to comeback regularly.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Just amazing service the girls here really know what they're doing…read more So good that I went two days in a row a couple weeks ago; my favorite "therapist" moved back to la so I haven't been back recently but I'm sure the other girls are great too! Highly recommend

Very good massage, the therapist paid very close attention to my requests and used the perfect…read moreamount of pressure. I'll be back!

Think I just had the best massage of all of Arizona! Really knows the muscle lines well and knows…read morehow to alleviate the pressure points. Good stuff go check them out.

Not recommended masseuse was chewing gum for the whole hour and a very quiet room and you can…read moreimagine how annoying that is I didn't get a massage they just put lotion on my body paid 83$ for deep tissue it's very bad and not recommended at all

The choice of quality ground beef and a chef that knows what medium well done meat should look like…read moreand the temperature it should be when it is ready to be given to the customer.

I have been looking for this service all over the valley. My massage was really nice and so was the…read morestaff my only complaint is that I don't speak Spanish so making appointments is kinda hit or miss.

Found this place on Yelp and decided to give it a try with a group of girlfriends. We all went in…read moreat the same time and enjoyed the one-hour Swedish massage. It was relaxing, professional, and exactly what we needed after a busy day. At just $80 for an hour, it was an incredible value. Honestly, we would have paid three times that amount had we chosen the spa at the hotel, and the experience here exceeded our expectations. The staff was welcoming, the atmosphere was clean and comfortable, and we all left feeling refreshed. We'll definitely be back the next time we're in town!

Nanas Thai Massage is an excellent place to enjoy an excellent massage. The rooms are clean and…read moreprovide a comfortable environment. The staff is very respectful and sensitive to your needs. I went in with a soar back and neck and left very relaxed and pain free. I would highly recommend this place. Make sure you call in advance. They are very busy but well worth the wait.

I'm so glad I got a massage with Gina. It was just what I needed for my very tight neck and back. I…read moreslept much better after getting a deep tissue massage. I am already excited to return for another amazing massage from Gina.

Gina was absolutely amazing!!! I wish I could see here a few times a week. I'm use to going to the…read morebig fancy spas and just don't care to spend that much money or time any more. Seriously the best massage I've ever had. Highly recommend!!!

Very friendly, wonderful services! Massage therapists are…read morefriendly and capable. A gem right near our home.

My friend comes here all the time and I finally got the chance to come with her! Place was great…read moreand staff were great. Susan was awesome, and made sure it was comfortable and that the pressure level of the message was to my liking. Pricing is very fair. Seems like a lot of these other reviews people were just too afraid to speak up about pressure and if you book a full body message they do pull down your undies a tad when massaging your back. Everything was kept very modest and professional. Thank you!