I returned to DXL 2 months after my purchase as there was a manufacturer defect in one item…read more Upon my arrival (it was right at opening on Sunday 10/27 at noon) I was greeted with an extremely rude and indifferent "gentleman" whom I explained my situation too. I am going to look further into this, but I believe he (Chris) could possibly be the manager?? Someone made a poor decision promoting this guy. Besides just being rude and unprofessional, this guy had a Trainee shadowing. Who He verbally reprimanded at one-point during our exchange for trying to help. "Why don't you keep your hands in your pockets, stop talking and listen" Thats what this person actually said to a trainee... I certainly hope that someone "higher up" reads this and gives "Chris" a better suited career path in line with his attitude and his interpersonal skills or lack thereof.

We've been here a couple times and have found each visit satisfying. The selection of clothing is…read morevast, ranging from sweatshirts to suits. They also have shoes. Sizes range from XL to 7XL, and they have tall sizes. Staff are helpful and knowledgeable about products and product location. They measure for suits and have a great selection of ties. The store is well organized and clean. DXL is a definite shopping destination for men who are big and/or tall.

I took my MOB dress to Young's about a month before my daughter's wedding. I bought it online…read morebecause I loved the fabric and color. The top was quite a bit too big, but it was out of stock in the next size down, and I knew I'd never find anything I liked as much. She basically rebuilt the entire neckline for a very reasonable price and in plenty of time, and it fits beautifully. I'm so happy with it and with the prompt, friendly service.

I went to Svetlana at Young's Bridal and Alteration for alterations to my wedding dress last…read moreOctober. She did an absolutely fantastic job and I would recommend their services to anyone! They were very quick to get me scheduled for an appointment after I had been told by multiple other dress shops that they were fully booked through October. It was such a relief to get an appointment with them so fast. I had my first fitting in August and it was very clear from the start that Svetlana knew exactly what she was doing and was going to take great care with my dress. I picked up my dress four weeks later and the alterations were perfect! It was such a relief to have the dress ready to go a month before the actual wedding. It was also very reasonably priced to have all the alterations done. I'm not sure how many future alterations I will need done, but I know I will be going to Young' Bridal!

This place is a hidden gem. Loads of prom dresses to choose from and very well organized. Staff was…read morevery helpful finding dresses for my daughter that was her style. So happy we found this place. I would just recommend if you're getting your daughters formal dress there, take it somewhere else for alterations. The lady the recommend that comes in for alterations was very rude and condescending to my 18-year-old daughter who was paying for everything by herself. No one told us ahead of time that she only took cash and she basically said that she does not deal with children. I have a very responsible and independent 18-year-old daughter at home and she would not deal with because she was there for a prom dress alteration. She kept referring to her as a "child". I will definitely go back for dresses but I will take my alterations business elsewhere

Very rude at my recent visit last week. Also I had a dress for my daughters prom on hold before…read moreCovid and I was making payments on it and then Covid hit and I asked for my money back because they canceled prom and they refused to so I lost my money. I gave them a chance even after that and after this second time we will never return and I have spent hundreds and hundreds of dollars over the past six years there. It's crazy to think that as a business owner you would be absolutely rude to a customer that you have seen every single year that was willing to put money into your store.

Weddings are one of my most stressful things to plan. One of the main things a Vendors in the…read morewedding cooperation is suppose to do, is reduce the stresses for the bride and groom. President Tuxedo failed. I should have pulled out with them as soon as my first appointment was messed up. My fiancé at the time was called THE SAME DAY as our fitting appointment to tell us they wouldn't be at the store when we got there because they were closing early and we needed to come in before they closed. The website allowed us to scheduled the appointments online. But instead the man on the phone was apologetic, Steven, and we got the groomsmen to the store as fast we could that day. Heres the rest of the negatives we came across. 1. the lady who fitted the groomsmen and my father, did not get off her seat to help us look at anything. 2.you couldn't try anything on to see if it even matched together 3.their suits did not arrive on time to the store (manager did give us $50 off). when my father went to pick up his suit, thats when we found out they wouldn't be there on time. NO call or anything. Then one of the groomsman went to the store 3 hours later (he didn't check is voicemail) and they suits were in the store, AGAIN nobody let us know they came in! so the groomsman didn't receive their tux until the day of the wedding! 4. 6 out of the 9 suits did not fit properly to the groomsman, and it was too late for alternations obviously. 5. when my father finally got his suit, he had buttons missing on his vest and on his jacket! He also was ordered suspenders and they didn't come in! 5. MY FIANCE (husband now) tux had GUM stuck in his pants pockets! CHEWED GUM! and missing buttons on his vest. 6. The shoes that we ordered with the suits all were mixed up. Fortunately we did have the right sizes just had to do a big exchange once they all where together before the ceremony. 7. the color squares we ordered were the wrong color. as well as the vests for the father of the bride and grooms step father. 8. we had one groomsman break out from the over kill of starch that was on the undershirts. yes, he has fair skin but it was apparent with all the undershirts that they were overstitched. Some actually had pit stains... I did not have any conversation with the company after the wedding as i was on my honeymoon, But one of the groomsman did. He went to drop off all the suits and when asked how it all went he started to go into detail of what was wrong and the lady (same one who fitted up first) told him he would wait to talk to a manager because she didn't know what could be done now. Also, do not trust what they tell you if you go to any bridal shows and they are there. The prices were not the same! "there was nothing they could do about it" My husband or I have yet to receive any information from the company as to the suit my husband was suppose to receive after the ceremony for free. When he does contact them they say they will have a manager respond and then NOTHING! DO NOT RENT FROM THEM!

My wedding was rescheduled due to COVID-19. President Tuxedo told me to just call and give new…read moredate. My wedding is rescheduled for August 28, 2020 and I have not been able to get a hold of President Tuxedo after trying multiple times to give the new date. All groomsmen have paid for suits in full.

This was a top tier dress shopping experience! They have a very wide range of sizes and designs and…read morethe owner was so nice and helpful! The options are reasonably priced, however several were on the more expensive end. That being said, the more expensive ones were definitely worth the price! Loved my experience!!

Melissa is the BEST!!! She makes every girl feel special and there is NO pressure to buy. BEST shop…read morearound. 10/10!!!

Maybe it's my own ignorance thinking a $500 budget for a MOG dress was plenty, but when I arrived…read moreand informed them of my budget, and I was made to feel small. My sales associate informed me that all of their dresses were on average $1,000 or higher. Disclaimer: when I made the apt online I noted my budget was $500, no one ever reached out and informed me this was not appropriate for this store. I was given an incredibly small portion of the "discount" and damaged rack of dresses to try. When I finally found pale blue-green dress that could work (It was $200 and heavily pilled and frayed in the seems). I took a photo and sent it to some friends and my husband. They all said it looked white with blue floral application. I'm the MOG, I can't wear anything remotely white (or photographs white) to this or any wedding. When I told them the feedback and that I couldn't get this dress, they started to pressure me pretty hard. I had my Mom and Aunt with me, they were pressuring to, because they knew that was the last dress that was in budget and could work. I finally had to very firmly say "I can't". I was pretty upset I was being encouraged/pressured to settle on a damaged dress that "could work" (not the feeling I was going for), because it was the last one in my budget. After that, I just got dressed and just left. I left feeling upset, small, and overall embarrassed. Went to David's Bridal right after, had amazing service, tried on so many dresses, and picked one that was half of my $500 budget! Helpful Hint: if someone makes an appt at your store, notates their budget, and if it's not realistic, please notify them. Also, there are no prices online to even gauge what caliber of price and product you have in the store. Even your "Tips" section doesn't elude to $500 being a small budget being it's considered a bridal boutique. "Bridal salons and boutique stores can range from $300-$2,000"-directly from your website. --maybe put a statement the average cost of dresses in your shop (that's not on the damages discount rack).

Absolutely rude, insanely rude!!! I can't believe they're still in business. Their dresses are very…read moreold and most of them are very worn down. There might be 40 dresses at most when looking through your sizes. The dresses were expensive and lots of them gave a "trashbag" look. The lady "Barbra" that helped us used the phrase "well now i'm waiting for ur opinion" in a snobby tone, because I had told her before what I had and hadn't liked. This was very upsetting and made everyone in our group feel very insecure. If you've made it this far... go to Carrie Karibo. We were also rushed through the appointment and were only able to try on 8 dresses during the appointment. We went over to carrie karribo and we tried on over 20 dresses.

Nothing pretty above a size 8. Walked out without a dress. Customer service was awful. She never…read morehelped us or helped with sizes.

My experience with Emmy's only goes up to actually purchasing my dress, but so far I'm very…read moreimpressed with the selection and the customer service. The dress arrived before they had estimated it, and we're on schedule for alterations and everything else. My dress was EXACTLY what I had in mind going into Emmy's, and it was even below what I had expected to pay. So far, I highly recommend checking out Emmy's.

I attempted to make a $350 purchase on the day of a special sale in the cosmetic department at…read moreGalleria Mall Ft Lauderdale. The Head of the department refused my purchase because I had given the sales person a tube of what I needed and she was so dumb she couldn't find the item. I had to go find the item for her then when I wanted my tube back, she claimed she couldn't find it so I said well is she stealing my tube? It took them an hour and a half looking through security cameras, and I kept saying just go look behind the counter and they would not look! So finally, I just went and walked behind the counter myself and there it was sitting right as I said it would be! I believe she was trying to steal it from me and then when I prove this they refused to allow me to make my purchases! I had to call Dillards in other cities, explain how I was treated and then they honored the sale. Worst part about it is she was a Latino woman dressed to look like exactly Kristie Noem secretary of Homeland security in a camo baseball hat. And this is a dept mgr? Wearing a camo baseball cap to work! That is disgustingly! Dillard's services is supposed to be to a high end clientele with those prices, so stop giving ghetto service! No wonder malls are going broke! They turn down sales! This was reverse discrimination. I'm old while lady. She is young Latina! And this is the third or fourth time I've had the same problem in the same store where I am discriminated against by Latina sales people. My proof is the black security officer comes and tells me every single time what they said and did to you is not right! They aren't treating you right in this store and you shouldn't be treated like this, why do you shop here?!!! So the black and the white person is together against the way the Latina sales ppl are treating the customers? This is disgusting ppl.

It's time for you to get to know me a little bit. Now that I've become a fairly visible Yelp Elite,…read moreI've been thrilled to get Yelp friends nationwide. That's so exciting to me. I love my Yelp community here in Indy. Awesome people and they showed up in a big way during my late 2019 hospitalization that ended up leading to amputation of my upper left leg. I like to think that I'm certainly a nice guy. I'm positive. I'm upbeat. I'm an encourager. While I sure didn't think I'd win "Complimenter of the Year," I must admit that I really love giving compliments. But, I have to confess. I'm also a bit of a weirdo. Seriously. Just ask the local Yelpers. I'm socially awkward, a serious introvert, and have a dark, dark sense of humor. I also have spina bifida. I'm a paraplegic, double amputee (above knee on left leg, below knee on right). I have scoliosis, so I have this curved spine and am so short I kind of look like a snail on wheels. Hey, I'm just being honest. Despite my self-deprecating ways (You'd probably caught on, eh?), I'm pretty darn comfy the way I am and have a lot of fun with it - usually at someone else's expense. For a long time, I loved visiting Foot Lockers and asking them if they had my feet. They never did. I actually did this at quite a few shoe stores. Well, I attended seminary in Richmond, Indiana (I know, weird. The church needs more goofballs). My fellow seminarians never believed me when I told them I liked to go to shoe stores and try on shoes. Again, I have no feet. So, one night after a particularly hard intensive a small group of us headed over to Richmond's Dillard's. We don't have Dillard's here in Indy (that I'm aware of) and we enjoyed shopping. Of course, we stopped in the shoe department and an incredibly sweet, unsuspecting sales person was left aghast when I started trying on shoes including high heels. Why not? The truth is, however, that this sales person ended up being so incredibly kind and generous that I ended up spending far more at Dillard's than I would have because I was so impressed with her service. I didn't buy any shoes, though. Dillard's is about the best store in the Richmond area that falls into the "department store" category. It's not fantastic, but it's consistently good and they're service on this occasion and subsequent occasions has always been super strong. They offer clothing (men, women, juniors, children), handbags, jewelry, accessories, lingerie, home goods and, of course, shoes. The prices aren't too bad. It's located in Richmond Mall, is fairly accessible and, of course, they tolerate weirdos in wheelchairs exploring the world of shoes despite not having any feet. I'm not sure I'd call it a destination store, but if you're in the Richmond area it's definitely worth stopping in.

Stopped in here while looking for a prom dress for my daughter. The store is small, and the…read moreselection is even smaller. Don't bother going here if you are looking for a size in the double digits. Dress quality seemed cheap compared to other dress stores. Employees were not friendly at all and we felt unwelcome. Do not recommend this place. Go to Henri's on Sancus Blvd. They will offer you a great shopping experience. (And, no, I'm not an employee of Henri's. Just a mom offering a valuable tip.)

This place is not the place to go if you are getting a dress. We came in yesterday and no one else…read morewas really in there and when we picked out a few dresses to try on the lady wouldn't even help us zip it up or tie it for us. She was just sitting there on her phone and not accommodating us at all. It was the same thing last year. Will not be coming back.