I've been using the services of Royal Limosine for years. Dealing with their business is…read moreprofessional and easy We just took a trip to New York City and this month we return from Jamaica Both trips we used Royal's service Jeff was an awesome driver and is always professional and a safe driver. It's always been a pleasure working this company please consider supporting them and their services Their transportation is always clean. I want to thank Abe and his entire staff for always making our events special

As I stated in my 2017 review, I will continue booking with Royal. I've since used them again, and…read morethe service was just as professional and superb as before.

Great communication from reservation to the completion. Drive one day to Philadelphia overnight…read morestay to next day pickup return to home. Same driver Stan who was prompt and a great driver. Would definitely use again!!

Excellent service! On time, courteous, clean, comfortable vehicle. Takes the headache out of your…read moretrip to the airport. Highly recommended!

This is our go to for Airport Shuttle Service and all out other limo needs. Our drivers have…read morealways been professional, courtesy and on time. Reasonably prices, great value and great service!

It may seem ridiculous to have waited so long to write this review, but honestly my experience was…read moreso disappointing it's taken me a while to want to write anything here. I booked a 12 hour limo van for my 15 year wedding anniversary last December. Prior to booking we called the company and explained all of the places we planned to visit in New York City at Christmas time on a Saturday. We provided an itinerary that was detailed with addresses. The reason we booked through this company is because they assured us they could accommodate that itinerary and that they were experts at navigating the city. We also asked if there was any in vehicle entertainment to play movies, which they told us they did via DVD player. When the driver arrived we asked for instructions for the video components. Unfortunately none of it worked. It was disappointing because they said they had this available, but we tried to brush it off. Our first stop on our trip was uptown around 75th street. I verified with the driver that he had all of the correct addresses, but as we neared the city I realized he was taken us in via the Holland Tunnel which is for travel downtown and far out of the way from where we needed to be. We had paid for tickets to an event at our first location. When he showed me his GPS he entered the wrong name of a location instead of entering the address we had provided. Unfortunately we missed out on our first stop, couldn't get a refund, and were stuck in traffic as he took a route that took us through midtown close to Broadway. Due to him going the wrong way we had to completely reconfigure our route and plan for the night. We had two stops planned after our first stop that we abandoned because of the intense delay. We decided to then go to Rockefeller Center. He dropped us off, and when we asked to be picked up he gave us a location that I immediately recognized would put us in intense levels of traffic. From when we asked him to pick us up, to when he did, was an hour. When I called him because this seemed like a grossly long delay, he snapped at me on the phone, was rude, and refused to give us further updates as to where he was. We stood in the cold waiting to be picked up. From there we had a location downtown. I can't emphasize this enough, he decided to drive down Times Square on a Saturday evening in December. We are very understanding and aware that NYC at Christmas is busy. But mistakes, the driver's demeanor, and the misleading agreements when we booked the trip could have been avoided. Anyone even remotely versed in driving in the city would have taken a different route. We missed the reservation we planned and had to contact the restaurant to see if they could accommodate us. This was an expensive evening, one in which my husband and I saved up for and chose to do because of the information given to us by the company. To be honest the vehicle felt rickety, and our driver when on the highway was in my opinion driving recklessly. Please avoid booking through this company. I never contacted them afterwards because I knew if they could mislead us so deeply before booking they wouldn't offer anything that could resolve the hundreds of dollars we spent and the ruined evening we had spent months planning. Of the 7 locations they told us they could easily get us to in 12 hours we went to a grand total of 3. We lost money on events we had prepaid for, truly this was an awful experience.

It was great! Last night we had a business dinner. Our driver Ovidio made it worth it. Very polite,…read moresafe driver and most of all PROFESSIONAL. Ask for Ovidio. He's a must!

Nahamia G is incredibly professional, kind and personable driver. This morning is the first time I…read morehave experienced the gift of meeting him. We use J and J for vacation (airport) transpiration. My husband has been utilizing their services for business for twenty-years. The drivers are punctual and we are always pleased.

They are absolutely wonderful. Drivers are prompt, polite, well dressed…read moreand helpful. The fees are very reasonable. Would not use any other limo service bit Corporate.

Used a limo service for the very first time. Day trip to New York City and back. Our experience…read morefrom the beginning to conclusion was wonderful!! Jennifer from the office was very helpful, professional and communicated every step of the process to day of event. Our driver, Dwight was very skilled, professional, kind and we could not have asked for anyone better!! Thank you all for making our special day even more wonderful!!

For a $700 ride to and from the airport, there was nothing luxurious. Up pickup, the driver had to…read moreask where we were being dropped off even though he had the flight details. They were 90 min late to pick us up and I had to reach out. the van had a cracked windshield (I can see past that) but the used cups in the cupholder and lack of communication leads me to think uber would have been better.

Drivers were professional and on time. Vehicles were immaculate. Easy to book and the gentleman…read morethat I spoke with on the phone was very pleasant. Will use again and I highly recommend.

My entire family of 13 people had one of the vans take us to NYC to see the Rockettes. The service…read morewas great and would highly recommend A & A Limo to anyone needing transportation to and from any location. The driver was a very good driver and had to circle around many blocks to pick us up because of the crowded streets. Would have A & A Limo drive us on our next day trip.

Driver was 45 mins late and customer service was extremely rude. Will never book through them again.read more

From the moment I called to reserve a limo for my son's Senior Prom, the service I received was…read morenothing less than spectacular. The communication on time and address for pick up was great. They reached out the day before to confirm the details and give me the name of our driver. Mike, our drive was not only on time, he was a few minutes early. He gave me and my wife a full brief of the limo, showed us around, and verified when and where our son was supposed to be dropped off. When he got over to my son's date's house, he took her little brother and sister for a short ride while she finished getting ready. Once the kids left, he took them to a local park and took pictures for us. Mike got them to the school right on time and even offered to take my wife and I around for 30 minutes since we still had time left. I can't say enough how much we appreciate the service and the driver we got. Elite Rides will be our first choice whenever we need a limo service.

Absolutely incredible service and employees. We used two buses all day for my wedding and the…read moredrivers were so accommodating and pleasant. They were with us for 10 hours and never made it feel like they were working. Cannot recommend their services enough.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.