This is our go to for Airport Shuttle Service and all out other limo needs. Our drivers have…read morealways been professional, courtesy and on time. Reasonably prices, great value and great service!

It may seem ridiculous to have waited so long to write this review, but honestly my experience was…read moreso disappointing it's taken me a while to want to write anything here. I booked a 12 hour limo van for my 15 year wedding anniversary last December. Prior to booking we called the company and explained all of the places we planned to visit in New York City at Christmas time on a Saturday. We provided an itinerary that was detailed with addresses. The reason we booked through this company is because they assured us they could accommodate that itinerary and that they were experts at navigating the city. We also asked if there was any in vehicle entertainment to play movies, which they told us they did via DVD player. When the driver arrived we asked for instructions for the video components. Unfortunately none of it worked. It was disappointing because they said they had this available, but we tried to brush it off. Our first stop on our trip was uptown around 75th street. I verified with the driver that he had all of the correct addresses, but as we neared the city I realized he was taken us in via the Holland Tunnel which is for travel downtown and far out of the way from where we needed to be. We had paid for tickets to an event at our first location. When he showed me his GPS he entered the wrong name of a location instead of entering the address we had provided. Unfortunately we missed out on our first stop, couldn't get a refund, and were stuck in traffic as he took a route that took us through midtown close to Broadway. Due to him going the wrong way we had to completely reconfigure our route and plan for the night. We had two stops planned after our first stop that we abandoned because of the intense delay. We decided to then go to Rockefeller Center. He dropped us off, and when we asked to be picked up he gave us a location that I immediately recognized would put us in intense levels of traffic. From when we asked him to pick us up, to when he did, was an hour. When I called him because this seemed like a grossly long delay, he snapped at me on the phone, was rude, and refused to give us further updates as to where he was. We stood in the cold waiting to be picked up. From there we had a location downtown. I can't emphasize this enough, he decided to drive down Times Square on a Saturday evening in December. We are very understanding and aware that NYC at Christmas is busy. But mistakes, the driver's demeanor, and the misleading agreements when we booked the trip could have been avoided. Anyone even remotely versed in driving in the city would have taken a different route. We missed the reservation we planned and had to contact the restaurant to see if they could accommodate us. This was an expensive evening, one in which my husband and I saved up for and chose to do because of the information given to us by the company. To be honest the vehicle felt rickety, and our driver when on the highway was in my opinion driving recklessly. Please avoid booking through this company. I never contacted them afterwards because I knew if they could mislead us so deeply before booking they wouldn't offer anything that could resolve the hundreds of dollars we spent and the ruined evening we had spent months planning. Of the 7 locations they told us they could easily get us to in 12 hours we went to a grand total of 3. We lost money on events we had prepaid for, truly this was an awful experience.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

It was great! Last night we had a business dinner. Our driver Ovidio made it worth it. Very polite,…read moresafe driver and most of all PROFESSIONAL. Ask for Ovidio. He's a must!

Nahamia G is incredibly professional, kind and personable driver. This morning is the first time I…read morehave experienced the gift of meeting him. We use J and J for vacation (airport) transpiration. My husband has been utilizing their services for business for twenty-years. The drivers are punctual and we are always pleased.

I want to say that your taxi service went above and beyond what I expected. My driver Al was very…read moreprofessional and courteous. He drove me to my destination, and returned 5 days later to bring me home. A very pleasant experience, and I will only use your service in the future, if needed. Gloria B. Easton,Pa. 11-26-2023

My gf and I needed a ride to and from Newark Airport for a Florida vacation trip. Couldn't have…read morebeen happier to find these guys. The SUV was immaculate and well maintained and Alex the driver was prompt, courteous and professional. He tracked our ETA on the pickup from Newark and was there when the plane landed and made sure that he was easy to find. Great service and would recommend to anyone who needed a smooth, stress free ride to the airport.

They are rude and not professional. I called to ask for price to jfk. WHAT TIME YOUR FLIGHT? I…read moresaid 7am, THIS NO GOOD FOR YOU then slam and ended the call. I want to ask what other options abd what would be the cost- NADA, NOTHING. Very unprofessional. How it should be handled, "can i be of any further assistance? " or ask if I have any other question. You just lost my business, not because of cost but simply the treatment of customers on the phone.

We used these guys for recent travel in the north east area via our travel agent. After them…read moreagreeing to billing for multiple long haul trips over a period of a couple of weeks, excluding an automatic tip, which I find a bit presumptuous anyway - we tipped cash - healthy tips - directly to the driver. Then we got their bills which added gratuities!! And now they have declined our travel agents repeated requests to reverse the billed gratuity. VERY POOR!!!

I have used Infinity Limousine for years! It is the only company I will ever use for airport…read moretransportation. I have had multiple drivers, all of whom are friendly, professional and on time. They are experts in communication, reliability and service. The owner, Andy, is a star! He has come through for me on multiple occasions with last minute requests and a heartfelt concern for emergencies that have brought me back to Reading on numerous occasions. I highly recommend this company for any of your transportation needs. Thank you!

Our driver Jim was very professional. We had nice conversation on the way down. Would have loved…read morefor him to be our driver upon our return tomorrow but he only enjoys night driving. We understand that. Looking forward to our phone call from tomorrow's driver soon.

I've been using the services of Royal Limosine for years. Dealing with their business is…read moreprofessional and easy We just took a trip to New York City and this month we return from Jamaica Both trips we used Royal's service Jeff was an awesome driver and is always professional and a safe driver. It's always been a pleasure working this company please consider supporting them and their services Their transportation is always clean. I want to thank Abe and his entire staff for always making our events special

As I stated in my 2017 review, I will continue booking with Royal. I've since used them again, and…read morethe service was just as professional and superb as before.

Do not use this company. possibly the worst service/price…read more Was stranded at ABE as uber wouldn't come. Paid part cash, part card. Said it was going to be a 5% credit card fee, ended up being charged 13.5% instead. AVOID!

AVOID AT ALL COSTS!!! WALK FIRST…read more The worst taxi service ever! They are a rip off. I was told I'd be charged abou $20 to the ABE airport from my mother's house that is 3 miles away. It was 6:00 A.M. dark outside scary enough. The driver charged me $42 dollars!!! I wasn't going to argue I felt afraid. I disputed the charge with Chase they were useless.

has a pick up at Newark airport. perfect timing. very friendly. reasonable costs…read more I highly recommend them! George was great!

I DO NOT RECOMMEND THIS COMPANY! Un-flipping believable! I got a confirmation number 2 days ago…read morefor a 4am pick up this morning (I would post a photo of the text confirmation but it has my personal information on it). No one showed up. I called at 410am to be told I didn't confirm yesterday and they had no one to take me to the airport. No one called or texted me yesterday for a confirmation. I would give it 0 stars if that was possible.

I have used this service twice, and both times were for personal use for concerts. Both of the…read moredrivers were very professional, very courteous, and accommodating. The vehicle was spotless each time, and had an awesome sound system! My husband left his glasses in the car and they were very responsive when I contacted them. I highly recommend this company for limo/car service needs!

Thanks to the Yelp community for helping us find this excellent service while visiting PA. The…read morelimo arrived 15 minutes early, and the vehicle was spotless both inside and out. The driver was professional and courteous, and also a very good driver on the road--a skill that seems to be on the decline in this industry. A great experience, and highly recommend to others.