simply the best. what an easy transition from start to finish and very attentive to detailread more

From the owner: We have been working in the real estate business for the last 6 years. 5 years experience as…read moreproperty managers and 2 years as a real estate agents with WNY Metro Roberts Realty and working with everybody from international investors, commercial developers and first-time homebuyers purchasing their dream home with the white picket fence. Allow me to continue my passion to help you realize your real estate dreams.

Pillar just took over my apartment complex and I was concerned because of some of the reviews, but…read morethus far they have been amazing about responding to maintenance requests. The front door of our building was broken causing it to stay open - They fixed it within 24 hours. Also, a neighbor had a long-standing request which they resolved as soon as she let them know. This may just be a honeymoon period - but so far things are very good so I thought people should know that.

I am in the process in taking them to court for my deposit because I could not move in due to the…read moremold and fear of asbestos and bugs

No one to talk to, no one follows up. They want you to make appointments no one can keep. Very…read moredisappointed with the experience.

These guys are awesome. Been working with my rental unit for years and have been nothing short of…read moregreat.

Unfortunately, my interaction with Michael was less than stellar…read more He told me that he didn't want to handle a rental that I have due to the "neighborhood". So he's prejudiced against Riverside! Don't use him. There are so many better places to go! This man bought low as he has fond of saying and now he is dumping all of his properties at large profits. He's on his way out, and these are his words.

I have been renting from Maywalt for almost 5-6 years and I have never had any issues. If I have…read moreneeded any help with anything at my unit it has always been handled and taken care of on time and with urgency. I appreciate having a landlord I can call and reach out to anytime for any help or concerns. I would recommend Maywalt realty to anyone!

I've been with Buffalo management for the past two years. I had my first apartment with them in…read moreDelevan and now North Street. They are completely understanding to my needs, communication is great and keep everything smooth running. Jeremy is the best, he helped me with my issues and very professional! Even helped me find a storage unit that was inexpensive. Love Buffalo management group, would highly recommend.

Buffalo management group ... Hmmmmm worst outfit in Buffalo. They want everything plus your body…read moreparts, yet they have dirty laundry facilities, dirty hallways, bed bugs in apartments, they have older people with barking dogs that poop and no pick up. Yet they have problems following through promises they make in the lease. This by far was my worst renting experience ... Left Embassy over 5years still have no issues that Buffalo Management they are the issues. Also have friends that lost jobs during COVID and Buffalo management group got pd from the State of NY and have sent friends of mine to collections to double collect!!! That's against the LAW !! Don't rent from this group unless you want bed bugs and extra charges!!! Worst outfit ever!!

My Grandmother lives in one of their homes they manage, they are very nice and helpful at the main…read moreoffice on South Park Ave. No major issues that I can recall. She has been a tenant for 12 yrs now and very much enjoys living there. As long as you follow the rules and maintain your home inside and out you will have no issues.

In the beginning I was actually excited because my mom viewed the house and really liked it so we…read moredid the application and Diana got back to me promptly (like I applied before I went into work and as I was walking through my door coming home she was calling me.) I got her all the information she needed, never once got an email back. She denied our application (my mom and sister are my co-applicants) because and I quote "not everyone who applied makes the rent requirement per person." I make OVER 2/3 of the amount of rent and my sister is part time so she would make up the rest of the 3x the amount of rent needed. But because I made too much and my sister and mom don't make enough per person we got denied. No where does it say that each individual needs to make at least one months rent - as long as it was over 3x the amount we were good. But nope, got denied and wasted my money applying here. ALSO when you look at the decision page it says to check your email for reasoning why -- never got an email saying why we were denied either. We had to call her and hope she answered. I wouldn't apply here again, especially after reading these reviews.

Maintenance man Jason deserves a 5 for the work he did- came several days in a row to make sure my…read moreceiling was repaired correctly- the four is for how long it took them to get to the repairs in the first place.

terrible maintenance, horrible people working at their offices. apartment was relatively cheap, but…read moreit seems you get what you pay for, including black mold, plumbing issues, and non working appliances. avoid at all costs if you value your health and sanity.