Took a little longer than expected or hoped, but a great final product. Maintained communication during the waiting stages. It was an exterior job, so weather played a part in the delay. Again, could not be happier with the final product. With any professional service, a modicum of patience is needed. Would definitely recommend. read more

We met with Brian to discuss having the entire interior of our home painted along with having two sets of railings refinished prior to us moving in. We met on the job site, he sent us an estimate, and after he told us that our two week timeline wouldn't be a problem, we decided to go with Bella's Army Painting (we booked months in advance). When it was time for their job to begin, there was a crew of people in our house, who unbeknownst to us, had been subcontracted out. We were told by our contractor, who was in our home every day, that the people who were painting our house did not bother to cover the floors, which resulted in paint getting all over our hardwood, our carpets, and to ruining newly laid tile grout. The paint crew didn't show up until 9:30 and often left by 2:30. This meant that our job was not getting finished in a timely fashion, and we were concerned about our timeline being met. When this was addressed with Brian, he showed up on the job site and told us that he insured that everything will be completed in time. The next couple of times that we saw the lead painter, he told us that he needed to "rush our job" in order to finish on time. Obviously, this was not ideal, especially for the amount of money that we would be investing in the project. I should also mention that the lead painter often swore at his crew and yelled at them. We spoke with Brian about all of our concerns, and he was very receptive and apologetic. He also came in himself to help with some of the painting. The lead painter and his crew ended up being out of our house prior to us moving in, but there were many areas of our home that were thinly painted, there were wavy cut lines throughout, and there was paint splatter around our home where it should not have been. Our railings were left as a tacky mess that didn't match what we had discussed with Brian. Overall, we were really upset with the job and respectfully made sure Brian knew. When Brian came to our home to check out the finished job, he agreed that it wasn't completed the way it should have been and told us that the crew who was doing our job usually only did commercial. I'm not sure why they were in a residence, and I'm not sure why weren't made aware of this prior to making our deposit. Anyway, Brian suggested that he send in his guys to fix the work that the other crew had done incorrectly. He also said that we didn't need to make our final payment until things were done to our satisfaction, which we really appreciated and found very professional. We had Tanner, Joe, Joey, Travis, and Lou in our house (not all at once), fixing the lines and thin spots as well as the railings, while we were moving in and unpacking our things. These guys were timely, respectful, and CAREFUL, and I wish that they were the ones on our job from the beginning. They really should have been because we were promised a professional and expert crew when we signed our contract. Brian made us the ones responsible for telling them what needed to be done, which put us in an awkward position; we felt that this process should have been more streamlined by the company's leadership, and we felt that a careful inventory of the errors made by the other crew should have been taken. After two weeks of these guys being in our house, we decided we just needed our house back, so we cut a final check and took on fixing the rest of the mistakes ourselves. All in all, this experience was not ideal. Our home should have been respected from the beginning, and we should have had the high quality crew we were promised working on the job from the start. I know this company is pretty new, but I wouldn't recommend them until they streamline their processes and protocols (and quit bringing in sub contractors without homeowner approval). read more

Sloppy painting, paint on the baseboards and thinly painted areas. Brian sent back the lead painter who was not too happy with having to return. My husband ended up spending an entire afternoon touching up their messy paint job. Never again. read more

If you like paint all over your floors, knobs, walkway, grass, driveway, doors, then I highly recommend. If you like tasks in your signed agreement that were not done, then I highly recommend. If you like your painting crew not knowing the scope of what is to be painted, then I highly recommend. If you want deceived, I highly recommend. Get your painting done by anyone but these people. read more

I would give Bella's Army zero stars if I could. Brian sent out a crew that was supposed to have our painting done in a week. It took 6 weeks to get our project completed. The original crew did an awful job painting. There were paint drip marks, they didn't use 2 coats of paint on the walls, and poor prep work when painting our wood trim. They left a mess each day they left our house. They didn't cover our furniture, so they got paint on the furniture. They also got paint on our carpets/floors and they left my laundry room utility sink a mess when the job was completed. Brian came out to see our job mid- way through the project due to our concerns with the painting. He admitted that the painting was not done correctly, so he should have pulled that crew from the job on the spot. Needless to say, Brian needed to send another crew out to TRY to fix all the mistakes the first crew made. Aaron and Bernard did the best they could with the mess that was left. So, if you don't get Aaron or Bernard as the crew to paint your house, do not have Bella's Army paint your house. I am so disappointed with how the painting looks (especially all of our doors/woodwork), and I was so looking forward to this change in my house. We paid $8,000 and we do not feel like we had a professional painting job done! read more

I had a similar experience as the prior reviewer. Brian was fairly easy to deal with and schedule with but his crew members (or perhaps his hired subs) were not supervised properly and got paint all over my floors, and did not bother to tape correctly in many places either. They also left heavy furniture items out of place and I had to ask friends and family for help with moving them back. read more

This company was the worst mistake I have ever made hiring a contractor. The owner totally misrepresented his company. He never mentioned that his workers were sub-contractors that he hires to perform the work for his company. They showed up unprepared , no screwdrivers, no chaulking. The owner said that three men would come to preform the work ,but only two showed up. They got paint on my carpet throughout my home then cleaned it up improperly. Ruining my carpet. They got paint on my stained wooden stairs. They also got it on various surfaces. Overall I would recommend you steer clear of this company. Also make sure you read your contract carefully, because in Pennsylvania your are limited in the recourse actions you can take against contractors unless it is spelled out in your contract. read more