Great value for money. Fabulous food and brilliant bar service. Sooo friendly. Recommend the…read morerestaurant and bar.

My only real wish is that it was open a little later. I stayed in the hotel so the restaurant being…read moredownstairs was convenient. Ate here my first night, the pasta was great and the drinks were even better. Our waiter was very friendly and the service was great

My daughter and I stayed at the Savoy park in Ayr almost two weeks ago. It was a wildly wonderful…read moreexperience. Everybody there was so thoughtful and helpful. I want to give a big thank you to Roddie for giving us a ride to Greenan Castle and for being so sweet to my daughter. The rooms were fantastic and breakfast was always served with a big smile. I highly suggest staying here and, when I return to Ayr, I will absolutely be staying here again

We attended a wedding at the Savoy last weekend and I have to say I was a little underwhelmed by…read morethe place. The food was fine, the location easy to get to and the overall look and feel of the place was as I would expect. What let it all down for me was the service. At the bar, a disinterested bar staff that didn't bother to smile, help or even really engage with the paying customers. Ordering a G&T at £3.80 and then having half a glass, no slice of lemon or lime or anything and a barman that seemed to amuse himself by flinging the empty tonic bottle into a bin. If you are going to use catering sizes of mixers then get glasses that look full when you use them. A paltry effort like this wont make me come back to the bar. The same guy actually served drinks during the meal. Clutching three bottles of wine (red, white, rose) in between his fingers he proceeded to fill the champagne glass on the table with red wine. No idea if this was deliberate, the forgot to serve champagne for the toasts or they don't have a clue. I suspect the third is most accurate. Rolled up sleeves, sighing, no grace or even a sense of how to serve. As I said, the food was fine. It was the service that let the place down. Hotels are not cheap for weddings, and really a friendly and efficient staff should be a given. Needs to improve.

This is THE best hotel in Ayr…read more Run by a lovely couple Alan and Liz they really know how to run a business. Its been here for a long time yet looks as fresh and clean on the outside and inside as it did when it was first built - the owners really know how to look after their property and they do it with pride that is obvious from the outset! Polite staff and accomodating with great views and a smashing position away from all the hurly burly of the town centre yet still close to all amenities and great as a base for exploring Ayr with the beach only a few metres away its got a great location. Car park is more than accomodating for any size vehicle and they provide a most excellent service you wont find in many hotels anywhere else in Scotland - worth it just for a lunch or evening meal and perfect for an extended stay and a base to explore the wonders of Ayrshire.

I have booked this hotels five rooms for next month to arrange a tour with my 10 friends. Their…read moreservice is really very good. They knocked me several times to keep me updated with the booking and asked about everything bad or good related to this tour. I am lucky to get their good service.

This place is a gem obviously well known to the locals in a nice part of Ayr. Had booked in to the…read moreHorizons hotel a bit further along the front, but when we arrived the rooms were grubby, small and not worth £150 for two nights in a family room. Went on the hunt for something better and happened upon The Chestnuts Hotel. A bit more expensive at £180 for two nights b&b for 2 adults and 2 kids, but what a difference. This is a family run hotel and all staff are friendly, courteous and efficient. Nothing is too much of a bother and the place is immaculate. We are not ones for eating in hotels as we like to see a bit if the area but this place is so good there's no need to go elsewhere. It's handy for all decent attractions in Ayr and a short walk from the beach. Even if you don't stay here, pop in for a beer (real ale too!) or some food as its the business. You won't be disappointed.

Great choice of good quality food both in the bar area and restaurant. Good value for money. Not…read moreexpensive. Friendly staff. Our favourite eating place in Ayr. Popular with the locals.

Great customer service, 24/7 bar in the lobby, food service but not all night. If you are hungry…read morelate at night they will order pizza for you or they have near by food just in walking distance. Stay includes great Scottish breakfast. The rooms are standard. The "single" bedroom has two twins pushed together so if you're on a budget you can spilt the rooms and get your own bed. Bathroom is not the nicest and terrible shower pressure. *Four star for the customer service*

This hotel is prolly one of the least pleased hotels I've stayed in while I'm overseas. The staff…read moreis wonderful and helpful but the way they set the rooms up is terrible. The rooms have barely any space for more than one person. The tv cable didn't even work in my room nor was the wifi good enough to even load websites. I'm disappointed with how bad the quality of the rooms are considering we were paying 80 pounds a night. Downstairs in the lobby was nice and the restaurant inside was also good but the rooms were the biggest downfall. All in all I'd recommend somewhere else.

I was in Ayr a few days ago visiting my god daughter and she thought that lunch at the Ellisland…read moreHotel would be great. She was right! There were 5 of us and 4 different lunches were ordered. Everybody said that the food was excellent and to my surprise, it was soooo cheap! The UK isn't the cheapest place to eat in Europe but we had 5 main courses and 5 drinks and the price for all was under 70 pounds. The dining room was beautifully decorated and from what we saw of the hotel, it was on the "posh" side, which was nice. The friendly staff was also a plus. Highly recommended for eating and I would bet that staying there is also a good experience, being just a very short distance to the beach.

Myself, my mum and boyfriend had lunch here today, have to say the staff were very friendly and…read moreaccommodating, great selection on food, lovely dining area. All meals were lovely and served on hot plates, great value for money, portions were too big to have a dessert however would definetly return. The hotel sits on lovely grounds, perfect place for a lovely afternoon x

I haven't stayed here so this review is purely based on the pub areas…read more Serving two or three different and well kwp cask ales, this old hotel is full of character. It's a perfect place to enjoy a relaxing pint in front of a roaring fire (there are many) with a dog sleeping at your feet. Only a ten minute walk from the south end of Ayr beach, there's also a good outside space for the better weather. I didn't have food but it looked really nice.

Very good food, but missing at times atmosphere. Local and regular drinkers prefer to dominate the…read morebar. Can have good nights at christmas and promotional night. Can be expensive.

Pleasant hotel bar here with a couple of handpull taps. Good amount of seating and friendly bar…read morestaff. Hotel in general seemed decent and it's certainly nice and central.