Spouse and I needed new specs. From the exams to the frame sizings, everything was hassle free…read more They also have a great selection.

Dr. Tracy Payne was thorough, made me feel very comfortable... explained the entire process to me…read more..(exam, the dilating of my eyes, etc) ....and her recommendations.....she gave me different options and the staff was great, so pressure to purchase "their" frames if I didn't find what I liked ..first time here and it was a positive experience

Everyone was nice and friendly answered all my questions and very helpful when I needed to get new…read moreglasses and had a very wide range of brands for price :)) Will be going back!

They did not listen to my daughter about her prescription being wrong and the glasses hurting her…read moreeyes from bad lenses and head above the ears, she had sores from them. She ended up going in for three attempts and a different frame and lense selection before she was able to see properly and have no pain from the glasses. I'm not sure what happened to all the wonderful ladies that used to work there that knew how to make the glasses fit properly on someone's head, I'm sad to see how things have changed.

I love it here! The entire staff is friendly and make you feel welcomed. I didn't feel rushed…read morethrough my appointment and they care about explaining everything throughly so you understand what's going on. I've taken myself, my daughter, and now my son here and it all went smoothly and my kids felt comfortable and happy. The after care while getting fitted for glasses and when you need to call with any questions is awesome too. My family loves this office. Dr. Keith is the best!

Another year and another great visit in the books. From the staff to the doctors, everyone is very…read morefriendly. Overall great customer service just like last year. I highly recommend Dr. Jordan Keith!

25 years as a patient. I loved my eye doctor & would go to no one else. Last week, I was given a…read moremyriad of different communications. Two visits in two days, West Omaha to Bellevue. On both days a nurse was rude, condescending and insulting. On the second day I asked for a different nurse because she was so rude the day before.Two receptionists said I was given conflicting information. One receptionists TOLD the offensive nurse that I was given wrong information. I was verbally insulted by this nurse. Mocked by the same nurse. I spoke up & defended myself. I received a letter, unsigned, that I was dismissed as a patient. I asked twice to speak to the office manger, she refused to speak to me. It's poor office communication, poor office management & homophobia. The nurse was rude to me because of homophobia. I felt like I was in the movie Deer Hunter, when the Vietcong soldier kept slapping Jon Voight.

I was scheduled to see Dr. Maw for cataract surgery. I arrived right on time, had my eyes dilated…read moreand proceeded to wait for over two hours. When Dr. Maw came into the exam room - just as I was preparing to leave - I politely and professionally asked why I was made to wait such an excessive time. His "holier-than-thou" attitude popped right out; he immediately told me he would not be doing my surgery-that we couldn't have a successful Dr/patient relationship when I felt the way I did. He then told me I would struggle to get into another practice in less than several weeks and "good luck getting your surgery done sooner than a few months." I left the office, went back to work, called Nebraska Medicine and got into a surgeon within the week. Never, ever would I recommend this physician and his "I went to Harvard" attitude!

I am extremely satisfied with my experience! I was greeted with a kind welcome and my cost of care…read morewas explained before exam. Dr. Herbolskeimer was not only professional but was easy going and it was obvious that he likes what he does. If you need an eye exam or unhappy with your current eye doctor see him and his people, you won't be disappointed!

the staff is high on drugs. Jeffrey tuzzio and other staff take edibles and smoke weed before and…read moreon breaks. help clients. get measurements messed up. I've had to return glasses. I will never return because their bosses don't care. unless their performances don't slip they won't do anything about. BEWARE CONSUMERS!!!!

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!

Have been seen for eye exams by Dr Elwood for several years. He listens to me & has the newest…read moreequipment to check your eyes & prescribe a new prescription if needed. Office staff was kind & accommodating to me. They have several frames to select from if you need new glasses,

smooth operation from start to finish . This business knows how to get things done while being…read morepleasant and thoughtful. I am happy with the results of the surgery performed by Dr Feilmeier

Poor understanding of patient care. Once a good place, now robotic. Questions are seen as…read morethreatening, the staff is forever revolving and the doctor is not caring about the patient.

I really enjoy this place! All the techs are so great, helpful and personable. Dr. Dozon always…read moreseems to remember me, and I trust he cares for my eye health. When I was contemplating Lasik, he answered all my questions, even about lasik providers he hadn't initially recommended. They also have a good selection of glasses and they're helpful in determining how to max your vision benefits. I've recommended this place to many friends who also live in the area!

After trying three other optometrists, I began visiting Aksarben Eye Care about ten years ago. I've…read morebeen recommending them to my friends and co-workers ever since. There's just one optometrist here: Dr. Dozon. I've found Dr. Dozon to be extraordinarily good at listening, good at explaining what I don't understand, and competent and thorough in his exams. He's always contributing his services to the community, so by supporting his business, I feel like I'm also supporting a good cause. Despite the relatively small size, the office stays up-to-date with equipment and best practices. The vibe here is far different from most optometrists. The office is comfortable, unhurried, and personal. I always get the sense of being served, not "processed." The office has soft lighting and soft, comfortable furniture. The biggest downside is when selecting frames. The selection of frames is pretty good, but they are generally reluctant to special order if what you want isn't in stock. To achieve the best vision, it is vitally important that frames fit perfectly; unfortunately, the staff always encourage me to look at style first, and they're often unable to answer specific questions about sizing and fitting. To be honest, you shouldn't shop for glasses here unless you already know your bridge width, temple length, and lens width. If you do visit, be sure to ask for directions the first time. You have to go around back of the building then up to the second floor.

I really like Dr. Abigail Jackson. I had an appointment for a regular eye exam when she noticed…read moreother problems and immediately referred me to a specialist. After lengthy exams they found lymphoma in my eye. That was more than 8 years ago and with continued treatment I have the sight in that eye. I still see Dr. Jackson for my glasses. She is not only a great doctor but a wonderful caring person. I highly recommend her.

Unpleasant atmosphere immediately after walking in. Check…read moreinsurance ahead of time they only take two kinds for eyewear.

I have only just started using this location but for my first experience I couldn't find anything…read morewrong or out of place. The staff was very friendly, the doctor (TeleDoc) was very professional and knowledgeable. Probably one of the faster exams that I have been through though it was thorough and accurate. I did order contacts which came in quickly and they gave me 20 days of trials to make sure the prescription was correct and didn't cause headaches. Needless to say I had a good experience at this location.

If Fusion doesn't work anymore, then rest assured - Fissionworks. If I'm not clear on that, maybe…read moreI'm Nuclear on that. I stopped by Visionworks because Barbie has really awful eyesight (I mean she dates me so) and has had so for a long time and she won't get anything done about it - so I tried to see about laser correction or what kind of other options she has - and they were friendly and it's a nice little place, but it felt like nobody had been in there for ages. Kinda like my ex gf's thingy.