Finding an honest auto dealership is always hard. I can tell you by experience that Thompson Family…read moreMotors is as honest as they come. I personally drove from north east Ohio to deal on a car after having a conversation with Steve. Steve deals in used cars, mostly Fords but other types of cars if they have a excellent reputation. I bought a 2010 Ford Taurus that all my friends think is new. I Love this car! I took it to my mechanic and had it put on a rack, the car is solid and my mechanic said I made an excellent choice, and at an excellent price! I will definitely buy another vehicle from Steve, actually I have him looking for a truck for me right now. I feel like I'm doing a commercial, but I've had so many bad experiences with used auto dealerships that I thought I should pass this excellent experience on to help others. Thanks Steve! Pamela Anderson

Thomas Garage Stiffs golfer who hits hole in one at Charity Golf Tournament…read more Mike Klein says they will not honor the hole they sponsored. See picture for full story. Very disappointed that a company that has been a staple in the community would act in such an unprofessional way. You sponsored the hole you advertised on the hole you need to pay for the Hole in one!

Let me start out by saying this. Did I get the used car I needed? Yes…read more Was the remaining part of the experience in purchasing a car miserable? YES. Now, let me explain why. I arrive looking for a specific type of used vehicle. We find only one that has been recently traded. Not ready for the showroom, but we go take a look. I then ask what the numbers are on it and I have to wait 2 days for pricing. Because a mechanic needs a ride to Pittsburgh the next day and will be using this very vehicle. I come back to talk money/insurance a day later. They don't tell you about any hidden fees until you're locked in. Document fee is complete BS. When it comes time to reviewing the bill. Then they play dumb and stare at the ceiling. We finish the paperwork. I request a full tank of gas. They look at me like I have 10 heads. Then I'm told, "We don't do that here." Well then I said, "I don't buy a car here." The sales person gets into the car and goes to get gas. In addition to the above experience, it was then followed by the below. I specifically requested a loan that would not have a payoff penalty fee. I was told NO PROBLEM. Pay the vehicle off - early payoff penalty fee. They don't explain that the title will be an electronic title and charge you $30.50 for title and registration. But when it comes time to give you your title, they claim that's your responsibility to pay an additional fee after the fact. OVERALL: I'm pleased. Because I never have to deal with them again and they provided me with the opportunity to write this wonderful review to tell the world to be wary of stepping foot into this dealership. THE END.

I had a great experience working with Ed Bober when purchasing my vehicle. He was friendly,…read moreprofessional, knowledgeable, and never made me feel pressured throughout the process. Ed took the time to answer all of my questions, explained everything clearly, and genuinely made the experience easy and stress-free. Buying a car can sometimes feel overwhelming, but Ed made sure I felt comfortable and confident with my decision. I really appreciated how helpful and honest he was from start to finish. I would definitely recommend Ed Bober to anyone looking for a vehicle and would be happy to work with him again in the future!

They quoted me $400 trade in for my car when kelly bluebook says $600. They lied to me about…read moreguaranreed trade in value. They made fun of other customers and were rude af! I would never EVER recommend these losers!

I had a broken side mirror after someone went left of center and forced me to hit a sign. The…read moremirror shattered. Stopped by Doan Ford in Morristown this morning and took a chance on them having the parts to fix the mirror. Well, luck would have it...they did. My truck is a 2012 it was the last passenger mirror in stock. Best part, installed for free!!! In this day and age of poor customer service, you have a local dealership who cares about their customers. From the friendly service department to the parts department to accounts payable....Top Notch Team!!! Kudos and Bravo to Doan Ford in Morristown Ohio!!!

Used to be best body shop around has now become one of the worst. I used to take all my vehicles to…read moreDoans. The guys in body shop from Day Day Pyle, Ron Lucas, Bill Porter, the Phillips boys were all local boys you knew and they knew how to do their job. Now you cannot even get an estimate without having it emailed to you. I'm not sure if the new manager can even do an estimate. It is just as bad in the other building.

First time I've ever bought a car online. I was super hesitant because I've never actually done it…read more Drove about 6hrs from MD got a chance to meet the owner, and everything was perfect. Was going to trailer the car home but ended up driving it. Its now been 3 weeks since purchase and Jets reached out twice to see how everything was going and I couldn't be happier. As someone whose been a skeptic all my life about good car dealers I'm thankful that a little faith has been restored after finally feeling like I have a car dealer I can trust. Thanks to everyone at Jet Auto for making this a great and smooth situation!

Drove 4 1/2 hours to look at a 03 silverado at Jet Auto Group in Cambridge,OH priced at $9,997 and…read morewas "immaculate" and a "great truck" that drove great "4.5 out of 5 stars" "carfax buyback guarantee" 153,000 miles 4wd etc etc. well anyways to start out when I first started it the check oil light came on and when I checked it there wasn't any on the dipstick. Had a small oil leak which is normal for these trucks but not enough to cause it to be that low, the dash was punched out (apparently also a common problem because Chevrolet can't make a good dash cluster and it easily frustrates people) Undercoating overspray all over everything including under the hood like they'd never heard of painters tape bondo on the driverside cab corner, "2 wheel spacers (wheels probably would have fallen off on the way home) on top everything of the test drive was the best part! Didn't make it a quarter mile down before the wheel started shaking like crazy. Basically trying to sell a truck for 10k with death wobble so just a warning to anyone not waste your time trying to buy from JET Auto Group on wheeling ave. in Cambridge,OH Defiantly not good business!

Replaced my battery for me at a reasonable price!!…read more Friendly people!! Quick service! Cute grandson

Dropped car off this morning. Needed hatch fixed, oil changed and brakes checked. Just got a call…read morethat its done! They are the nicest people down there and reasonable. I would recommend their services. Update- bad communication. I'm done