They don't know what the hell they are doing. I'm being told that my apartment lease isn't valid I…read morepay rent to my apartment complex but the DMV has the authority to say my lease is invalid? Not only are they all out of shape, but they are idiots. Go to another DMV. DO NOT GO TO THE JANESVILLE DMV.

Even though most lease agreements are signed electronically now, that wasn't good enough for proof…read moreof residency for the DMV. So I can sign a legally binding contract online, but the DMV won't acknowledge that it's real. But they'll accept an internet bill, or a paystub, that has the same exact information.

I called over the phone with a question pertaining to licensing of a vehicle. The young lady over…read morethe phone answered every question I had. This office is the most helpful I've ever been to.

A good stop for basic DMV services…read more Pros: Service was very quick. Good option for North Rockford area metro residents Cons: Very odd hours, some limitations on services. Better check the DMV website prior to visits Side note: At time of review this facility did not show properly on google maps. DMV facility is located within village hall in Roscoe

Wait , wait , wait no matter what time you go , wait , wait , wait ......never a long wait on west…read moreside in my years , just another reason the east side gets a bad rap

I went to Madison East DMV for CDL testing. Each time I experienced very friendly employees and…read morehad 5 tests to pass. I am very grateful for the help in testing. I have one left! Going today. Wish my luck!!

My family moved from California and needed to get licenses and register our cars here. We expected…read morethe same sadness-incarnate that represents the CA DMV system and were pleasantly surprised that it was nothing like the CA DMV system! Extremely friendly staff, efficient workflow, and a nice peaceful location. Whoever is managing this DMV deserves a hug. Strong work.

It's certainly no fun to go to the DMV and wait. And wait. But it's part of the process, I guess…read more I love the location and ease of access. We didn't wait horribly long, and they processed us through nicely. No complaints, really.

Staff were awesome. I do have to say even with a scheduled appointment I still had to wait 30…read moreminutes but the staff was friendly and efficient.

Ok, it's the DMV. Who wants to come here if they had a choice? Definitely not me. But even so, I've…read morecome to this location twice in the past 4 years (renewing license both times) and in my opinion, this location exceeds what the reviews say. Comparing my last experience 4 years ago to this experience, I feel like they have a better system now with most everyone going to an initial "information" counter, then receiving a number and going to whatever side of the waiting room you need to go to based on your needs. Most of the employees are much more friendly than the movies and stereotypes give them credit for, and I was very pleased by the friendliness that they showed that I didn't expect. Granted, there are a few crotchety employees (what sector of government doesn't have those), but they were the minority in my experience. Also, I think if you treat them nicely, they'll show the same back. The physical place isn't anything to write home about. You can tell it's older but they keep it pretty clean. They have way too many signs on the walls, so you end up not paying attention to any of them. It didn't bother me, but just a suggestion for whoever handles the signs, it's overkill. My wife and I both came around lunch expecting to wait for hours, and we both renewed our IDs in 45 minutes from the time we walked in to when we left. Now, I wouldn't go in with that expectation, but I just say that to say they've become more efficient over the years and I'm definitely a fan of that!

Good substitute for the DMV or if you don't feel like messing with the online services…read more Quick, to the point, and efficient. A small premium for the services provided but you cannot beat the convenience. Would recommend to anyone, for plate renewals. I'm not really sure what range of services are offered beyond so might be worth reaching out. Good family run service and good location.

From the owner: Park License Service is located in Love's Park, IL, and we offer fast service at affordable prices…read more We have been serving the local area for more than 45 years. We offer a full list of comprehensive license services to meet your needs. Our services include: Auto Truck and trailer Boat and motorcycles Recreational vehicles Titles and transfers Snowmobile registration Park License Service also offers Illinois fishing and hunting licenses and notary services. We are located across from Meadow Mart Village on North 2nd Street. Call Park License Service today for more information.

REALID UPDATE! This…read moreDMV is the best! The best service, efficient processes, and shorter than average wait times. I came here on a "walk-in" Saturday for getting my license updated for REALID. The facility opened at 7:30am and I got in the outdoor line at 7:20am. There were probably about 50-60 people ahead of me and after the doors opened it took about 25min for me to get in the building. When I finally got to talk to a human, it was about a 1 hour wait overall. They confirmed I had the proper documents and then it was a 10 min wait to get my photograph taken. From there, I sat about 20 minutes in a waiting area to get my documents scanned and pay the fee ($5 + $1 card fee). Once I did get to the teller, Marcie (who was very kind), it was about 10 min for processing and scanning. After that, a 3 min wait to get my printed temporary REALID, until it comes in the mail in 2 weeks. In and out in just less than 2 hours. I had headphones to keep me entertained. My advice is that if you can get there by 7:00am, you'll have a real shot at getting out of there in an hour. Don't go anywhere else! This is the best. PS. There's a sign hanging in one of the offices that reads, "You don't have to be crazy to work here, we'll train you." If that's not the best example of self-awareness ever, I don't know what is.

Agency worker Ron Serpico very helpful. Understanding and very kind man.wish more people in…read morecustomer service jobs were more efficient and reachable like nr Serpico.

45 minutes to wait in line but it takes 3 minutes to process a license renewal. Just wish that…read morethe process would be faster

It is never fun going to a government building, but this DMV wasn't bad at all. I needed to renew…read moremy driver license and the whole process took about 20 minutes from start to finish. The line to check in moved very quickly. The employees manning the front desk were friendly and efficient. After you check in and get your photo taken, you get a little receipt with a number on it. There are plenty of places to sit while you wait for your number to be called. The numbers are called in order of your arrival. Each time a number is called, it is displayed on two television screens on opposite ends of the waiting area. It shows which number has been called and which desk to go to. This is really great because you can easily track when and where you need to step up. I was called to desk #1 and was assisted by a woman named Becky. She was friendly and helpful. I don't have any complaints about my experience here.

Making appointments online is the most frustrating and ridiculous thing ever! Once it finally gets…read moreto where I can confirm, I hit confirm and the wheel spins forever and times you out! Then you start over and no appts. available! Need to go back to days of walk ins! This system in Illinois is the worst one ever! So angry that we have to do things this way, and the state who enforces everything, is of no help to the people in it! Zero stars!

They went beyond to help me get my tag for my new trailer. It was hung up at the Secretary of State…read moreand they did wonders to get the job done. I thank them very much.