Great group of therapists to work with! Very professional and an amazing adolescent day treatment…read moreprogram.

Outstanding experience with the therapist and front office staff. I highly recommend this Marriage…read moreand Family Health Services in Eau Claire for treatment.

I transferred my kids from MFC to PH because their pediatrician is now at PH. She is great as…read morealways (Dr. Husain). But OMG some of the front desk ppl need to knocked down a notch or 7 with their attitudes. My daughter needed an appointment but the person on the phone said the her ped wasn't taking anyone for the rest of the day and didn't know when she would be open again. She recommended we go to PH UC so we did. I did file a complaint already with financial services (so that is done) and the pediatrician called me back to find out what happened and has already put in notes about the experience so it hopefully doesn't happen again. The snobby lady at the front desk with short blonde/white hair (old woman on first floor) got up from her desk when I was trying to check my daughter (after she cut me off several times) in to UC. The other lady (younger, long hair and nice) was checking me in after the crabtree left the desk. Then the old bag brought back someone from administration that repeated herself like a broken record with every question I asked. She was completely coached and wasn't even answering my question. They must be worried I will sue them, I would sure like to. I did video all of it. It was so disgusting how my daughter was treated and spoken to by the appointment coordinator. Anyway, we ended up going out to the car and skipping UC. For kicks, I tried calling pediatrics again and got AN APPOINTMENT literally minutes later since I was in the parking lot. We walked right up there and got checked in no problem. That lady on the first floor made a mountain out of a mole hill. Just do your damn job; pandemic crap is hard enough as it is. Stop the power trip already lady. If I find out her name I will be posting it here later.

Always accommodating. Professional. From the receptionists…read moreto the nurses and doctors, everyone had been great. I was seen twice for a sinus infection.

I have received care from Steve at Marshfield Clinic Urgent care many times. He is thorough and…read morepatient . Makes pt. feel comfortable. Easy to talk to.

Terrible Customer Service! Several problems (1) Overbooked appointments with numerous people in…read morewaiting-room and exam rooms with one chiropractor (Monday afternoon). In turn the appointment lasted over an hour. (2) The doctor started with me and left the room to attend other patients leaving me attached to the stimulator for about 20 minutes with the alarm going off six times beyond the setting time. (3) I was prequalified by the VA , as the VA called them in turn Red Cedar called me validating approval and asking for a time. At the conclusion of my appointment the doctor went to the lobby to tell the clerk, to set an additional appointment for Friday and that cash should be the billing. This was in front of a full lobby of 6 people as I walked into lobby from the exam Room! The clerk set the appointment and the said to me the VA is bad with paying their bills we have to seek other payment method. Again this is with all eyes on me in the lobby. Terrible way of doing business! I told her you were contacted by the VA , you are one of their listed providers, they called you in-turn you called me and you now tell me you have a problem with VA restitution, then remove yourself from their list. She said ok she would talk with the Moses, I went home and canceled the next Appointment. Sad as I thought he was a nice professional!

Very friendly environment. They explain what they are doing. They take the time to go over options…read moreas far as what's best for you and your needs. I actually have been to many chiropractors but this one has been the best thus far. I highly recommend them. Kudos to them for such a helping me and many others.

I ordered contacts and they were accidentally delivered to my old address. I called and Kurt was…read moreincredibly kind and helpful. I got the contacts delivered to my new apartment quickly and with no extra charge! Everyone was informative, efficient, and made me feel like a valued customer. Thanks guys!!

I have been using Shopko at this Eau Claire location for several years now. Always easy to get and…read moreeye appointment and very thorough with exam. I had Kim today to help me pick out frames. She was great and very knowledgeable. Great place for your family to try and they help you save on frames and plans needed for accidents with glasses. Give them a call today. They even have Saturday appointments!!

Yesterday my glasses fell off our swimming raft and went to the bottom of the lake! I'm pretty…read moreblind without them. Dr. Frie and her staff were awesome! Was drove there without an appointment. Within a half an hour I was getting a new eye exam and picking out new glasses! Thank you Dr. Frie and staff!!!! Your service has made me a customer for life!

Dr. Frie is great! Very personable and answers all your questions and explains findings and options…read morethoroughly.

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

Best Dr. Good service. Keeps pt. Informed..The staff at the cancer center are caring and helpful.read more