Always amazing too bad I no longer have insurance coverage with them I had to go elsewhere i highly recommend them . Not sure why negative reviews . Ebony and Eric are the best . Always a positive attitude and experience go above and beyond for you. read more

Incompetence would be a compliment for this company. We have been trying to get hearing aids for my 86 year old sister for months now. We demanded that the owner, Joseph Rindner come out, as his as we could not get any information regarding the visit by his associate. He confirmed that my sister had a 70% hearing loss. And promised my sister would have hearing aids in 2 months. This promise was made on July 29th. Still no hearing aids. In fact, they haven't been ordered yet. Something about a prescription. This prescription was discussed on July 29th and Mr. Rindner said he can "work around" that requirement. What to do? My sister is on Medicaid, living in assisted living, and not mobile. Beltone seems to be the only audiologist/hearing aid company that will come out. read more

This place is awful to deal with. I had my hearing test in January and it is now May and I still have no hearing device. I was originally told it would take about 5 weeks to receive them. I have left messages for managers, and several staff members. They used an excuse that my doctors office wasn't calling back. I asked for the name of who they spoke to, they said a name of Stephanie. There's no Stephanie at my doctors office, we verified they were calling the right number. My doctors office is extremely responsive and never received a call. They also never contacted me to see if I could help expedite it. Once I heard of the problem the info was sent in an hour. Next I have to wait for authorization from insurance. They told me it should take a week. So I follow up in two weeks to give them time. It was never submitted. They assure me they will handle it right away. I wait another week. Never sent again. Left messages for the manager. Never called me back. Finally it gets submitted to insurance.... It's been 3+ weeks and I haven't heard from them. I don't know how this business survives but they should be ashamed of how they handle business. ZERO communication to the client. ZERO concern for my hearing difficulties. I have never written a negative review. But want everyone to stay clear away from Beltane in Ocean. read more

Very accommodating, professional, and good prices The staff is warm, and the hearing aids make a world of difference