A+ Audiology, Patti are excellent, but sometimes their entry personnel can get a little insulting,…read morewhen giving advice, otherwise Patti is very good at customer service and audiology overall.

The receptionist Claudia was very rude, Hopefully the Doctor in charge read this. I will absolutely…read moreavoid doing business at this particular location. La recepcionista era muy grosera. Espero que el Doctor a cargo lea esto. En un futuro absolutamente evitaré ser paciente en esta locación en particular.

My husband has been having a hard time with his hearing, to the point of being withdrawn from…read moresocial events. He drove by Miracle Ear in Harlingen, Texas and got set up with an appointment for the next day. Upon arriving he was greeted by the wonderful staff. Clara was the hearing instrument specialist that was going to be helping him. She was very profesional, knowledgeable and understood his hearing needs. The best part was that he walked in not knowing what to expect and walked out being able to hear the birds chirping. What a wonderful feeling for someone that suffer from hearing loss. This place is a life changer. Thank Clara for helping my husband out.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

If you need new hearing aids, or if you want your current hearing aids worked on this is the place…read moreto go. They are excellent and will spend the time necessary to get your hearing aids working well. They have opened a second office in Brownsville off Price Road.

I chose this place in hopes that they would help my mom get her hearing aids, and I have to say for…read morethe most part the staff has done their basic job of doing so. What I'm not happy about is their lack of concern for the paying costumer. I came in to pay my Mom's bill and I waited over 30min before someone came to help me. I even had to knock on the wall and say "hello" in order to get the attention of someone. The lady came out and told me she was with a patient after the patient had left already and even knowing I was there waiting, she still didn't come out right away until I said something. I completely understand she was with a patient but she could have asked what it was that I needed and inform me how long it would take. It literally took her no more than 2-3min to charge me and give me the receipt. The way you conduct your business is everything. We are the costumer and as a medical professional and in my job, I take this very seriously! Always be courteous to your costumers!

My husband got hearing aids from this center and all was well...at first. Then one of his aids…read moreneeded repair but we were in the process of moving to another state. He went to a h/a center where we now live and after the repair they needed to settings (to save us the cost of a new hearing test). I called and asked them to send that information and they gave me "the runaround." To make a long story short, they did not send the settings for well over a week and not until after several phone calls from us and the new hearing aid center. They gave every excuse in the book ("we're too busy today" "they want us to send the entire file" (this was NOT true), and other inane excuses). So I would say that maybe if you continue to be their customer/patient all will be well, but don't expect them to help you out if you are not longer in McAllen.

Once you get into the office the care quality is fantastic. Gracie is great. She spends a lot of…read moretime with you and explains everything as she goes through the examination. Two stars are for the one-hour wait. I can't recommend this office because of the wait time - ridiculous.

office is clean and very friendly. The service is top notch. I have purchased and use two hearing…read moreaids. U can get service through out the states. My only complainf is with their over the ear device. I have a big head and the main clear wire that goes from the top of the ear to the inner ear is to short. It keeps falling off, especially when removing my cycle helmet. If u ride I don't recommend the over the ear device. My other in the canal device is perfect.

I went here years ago for throat issues and I saw Cesar. I never liked him or the care he gave me…read more He was always sarcastic and rude when I was struggling with issues. When I just needed help. The receptionist was great, and I love that she recognized me whenever I walked in. The other doctor/PA Jonathan was also good to me. But both Cesar and Dr. Glatz never treated me good and would exaggerate my attitude and tone when writing/recording their notes. Highly don't recommend.

Visiting with our daughters last summer, they told me how much better everything sounded for them…read morewith their new hearing devices. They both mentioned how much they had missed out on for years. So that prompted me to think maybe I should get my hearing checked. When I saw Dr. Steel I asked him if he could recommend a good audiologist. And he set me up at the Mackie Clinic. When I arrived I had the normal paperwork to fill out and after that was promptly ushered to see Dr. Mackie. The first thing he did was check my ears for ear wax. And boy did he find a bunch! Then I got to visit the audiologist to see if there were any deficiencies in my hearing. Sure enough, I was showing problems with high-frequency hearing loss. Visiting with the audiologist Marco Pulido we discussed the various devices available. Then we decided on a set of devices which I must say are working fantastically well. In fact, they are so good I hate to go without wearing them. And the follow-up visits are great too as he continues to fine-tune them for me and gives me additional pointers on the proper care for them. So, even if you are not sure you are having hearing problems, just to have things checked out you might consider giving the clinic a call.

I have used New Sound for several years, having purchased two sets of aids. The staff is friendly,…read morehelpful, and attentive to any problems I have brought to their attention. I recommend them to all my friends and family.

From the owner: NewSound Hearing Centers provides comprehensive hearing healthcare services including…read moreconsultations, tinnitus testing, ear cleaning, and hearing aid repairs. Our dedicated specialists ensure personalized care, addressing all your hearing needs with expertise and warmth. We offer advanced hearing aid technologies featuring rechargeable options, wireless connectivity, AI integration, and smartphone compatibility. Book a free, detailed hearing consultation effortlessly by calling or scheduling online. Experience compassionate care and cutting-edge solutions at NewSound Hearing Centers.