I love the few Aurora doctors I have, but I will NEVER again go to their ER. I was wheeled in…read morescreaming in pain, was made to sit through intake as I'm screaming, and I was wheeled out screaming an hour later after being treated like a drug seeker. Two days later, I was taken by ambulance (still screaming) to Ascension Mercy and was admitted immediately for intractable pain. Apparently, Aurora needs an acute diagnosis in order to provide care and, if they can't get one from an x-ray, off you go. I never saw a doctor, only a PA who was cold as ice. I asked for a neurosurgeon and she said they didn't have one. The ORAL medication given to me while there was laughable. I was discharged because there was "nothing else they could do." Now I'm sure they have their protocol and probably followed it to the letter. But therein lies the problem. I felt, and told them, that this was cruelty to allow someone to suffer so horribly and do nothing. Are the policy makers completely devoid of empathy? Or does the DEA have its foot on the neck of healthcare? I don't care which, the result is the same. We lose. Ultimately, it is Aurora's loss. Ascension had me inpatient for a week, they gave me what was needed to help control my pain, Ascension at Home was there for me when I was discharged, and I am in my third month of PT. Their care was just that...care. Wonderful doctors and nurses. I had intended to change my PCP as I moved a distance from where her office was located. I was looking at Aurora because I had my cancer care there and they were wonderful. I also have an endocrinologist there who I would follow to the end of the earth. But I've chosen an Ascension doctor because I would NEVER again go through Aurora if I needed an ER. To add insult to injury, they've been billing me since January $1000 for that visit. I may reimburse them for the two tablets they provided me, de minimus as that is. I gratefully paid for the cancer care, and all the specialist's copays, but I will not pay to be treated like a fake and a junkie, much less left to suffer. Worst experience ever.

Went on vacation and forgot my critical heart medication. I SCREWED UP! Called my Advocate Aurora…read moredoctor after hours to get a prescription sent to a local Pharmacy. The triage nurse that answered clearly understood the situation and promised a response in a couple hours. They finally responded FOUR DAYS LATER! By then I had called off the vacation, returned home and taken the needed medication. UNBELIEVABLY POOR CARE!

I've been with Dr Duwell since 1992. I've found him to be a great family doctor. He listens well…read moreand explains treatment/ideas very well.

I have had degenerative disc disease since 1996. I have had multiple surgeries on my spine that…read morehave not worked. I was going to Dr. Joseph to see if he could help with the pain. When I got to his office and parked. I got out of my vehicle to a bloody tampon in the parking lot. I walked past that and into the front door to outdated furniture in the lobby. I went to the desk to check in and they didn't know I had an appointment and could not find my paperwork. When they finally found my paperwork and got me checked in I waited quite a while in the wiring room in extreme pain. When I finally got to talk to the Dr he was very dismissive and condescending. He told me I think about pain too much and if I just don't think about it...it will go away. I have been in pain since 1996 when I had my first surgery and thd pain has gradually got worse. What a complete joke. If you are looking to manage your pain with a doctor that has compassion PLEASE STEER CLEER OF THIS PLACE. IT IS A JOKE!!!!

This review is for the office manager at the clinic on doctor's court Oshkosh. I have seen Dr…read moreJoseph in the past over a year and a half ago. Tbh it didn't go well to say the least. The nurse at the time, Courtney, felt bad for me and actually gave me a referral to a Dr that left that practice. Dr Albala in Appleton. Currently I still see him but a problem recently occurred and he still hasn't acknowledged that my explanation is even possible to this day. Too crazy of a story to even get into. Anyway I decided to make an appointment with Dr Joseph once again and figured I have nothing to lose at this point. To my amazement and I mean amazement the office manager answered the phone and I ended up talking her ear off. She was so knowledgeable and more importantly, understanding and compassionate. My story is so complex and I have a series of health problems currently. Everything from a black left foot, recent kidney stone surgery(11mm and yes worst pain ever), to a mass in my right flank(praying it's not the big C). Aurora wanted to do ER surgery and take my appendix out along with some of my large intestines. Thank god I asked questions and stopped them from proceeding but unfortunately I still have the mass. Anyway this young gal listened and let me ramble for more than an hour. I even said I'm sure you don't want to hear what I've been through. She said no please continue. Anyway, I swore she was a doctor. She gave me more information than every specialist I have seen in the past. Even diagnosed my left black foot and she may be right. Mind you this is all over the phone. I just called to get an appointment and said my story is complicated but since I'm trying to clear my good name I wanted an opportunity to do it with Dr Joseph as well. She proceeded to coax my entire health history out of me and honestly I'm searching the internet next to see if she may be right. What a wonderful gal and smart to say the least. I've been there before and honestly barely ever had a conversation with her. I just thought she was going through the daily grind. She should seriously consider doing something else to help people because she has a gift. I'll find out her name and add it at a later time. For now I hope she calls me back like she said she would after she speaks with Dr Joseph. My fingers are crossed and I'm excited that maybe she was correct about my black foot at least. I'd like to thank her is why I'm leaving this review and she also must think I'm crazy because I told her I loved her before I hung up. lol. I'm serious though what a good person. If you know whom I'm talking about and had a similar experience you said leave a review as well. Most people only right negative reviews but should also take the time when someone does something exceptional. Thank you office manager. You have no idea how you changed my mind that there still are some genuine, caring people left in this crazy a$$ world.

I was to receive a head-to-toe skin exam because of my history of melanoma…read more This exam took about 8 minutes. I asked if he could check my scalp. He sat down on a stool and replied, "I tell my patients to have their hair dresser check their scalp." In the time it took him to explain to me why he doesn't check scalps, he could have examined mine. I, also, have an auto-immune disease which can affect the (let's say) "lower" half of my body. (I had no idea this was going to be a part of the exam.) When he heard this he perked right up, had me lay down with my feet in stirrups, and then he sat at the end of the exam chair and assisted me in taking off my underwear. He took pictures. This was an out-of-body experience for me. A few months later I received a letter announcing he was no longer with Aurora Health Care.

I have never had a negative experience with this group. I use many different physicians & Nurse…read morepractitioners within this HMO. I highly recommend them!

My Husbands PC is Sandralee S Quade, APNP. We even had to get another insurance just to keep her…read morebecause my husband loved how she cared for him. Then a month or so he went to see her again and she told him to tell his SOB story to a therapist? What is the deal? Don't like your patients don't be in this career. Very unprofessional.

Screwed up my boyfriend's feeding tube twice, ignored his throat cancer while in the hospital. One…read moredoctor told him to go on hospice cuz he will never make it to surgery. Come to find out they should have started radiation first before surgery. He know will never speak again cuz it's completely covered in cancer. Some nurses cares others don't give to rats butt about the patient. Will never trust them ever again