Didn't use them but they responded quickly And gave good…read moreadvice and seemed to be knowledgeable Recommend highly

Mike was excellent. Had the needed part and went right to work. Was done in about a half hour. The…read moreprice was reasonable.

Run and run far from this guy he will only charge you ALOT of money and fix nothing!…read moreHe doesn't diagnose anything he just marks his parts up by astronomical amounts. And leaves you with a broken appliance everytime!

He came on time. Looked at our stove and told us to contact the gas company and have them check…read moreour tank. Make sure it's not that before he orders any parts for the stove. He saved us hundreds of dollars! Thank you Ralph!

Joel was pleasant, thorough, and knowledgeable. Open to conversation toward figuring out the…read moreproblem with the dryer.

Scheduler and service tech seemed under pressure to push home warranty at $70 per month, rather…read morethan actually repair my washer. Facts: Evaluation was pricey ($160) and quote for repair was $170 parts $399 labor. A second quote was $130 for parts and $120 for labor, no evaluation fee. I will never use Sears home services again.

DO NOT do business with Ralph's Appliance Repair. We had done business, very satisfactorily, with…read moreAllen Taylor, whose business Ralph bought out. When our ice maker quit drawing water, we called Ralph. He came to our house, installed a valve that he said we needed, and left without ever checking to see if the problem was solved. Had I been home, I would have checked it, myself. When I arrived home, I found the problem had not been fixed. He billed us $60 for the service call, plus $20 for a half-hour of labor. He also charged $62 for a valve that I found online for less than half the price. When I called to complain, he said he was going away on vacation and would call when he got back. He never did. After tolerating a non-operative ice maker for several months (my own fault), I contacted him again and he made a bunch of excuses and claimed he had done nothing wrong. I will be trying to get my money back in small claims court because Ralph refused to fix the problem but kept our money. Save yourself the aggravation I got, and call someone else. I can document all of this, if necessary.

I could not be more dissatisfied with the service I received. Ralph examined my washer and told me…read moreit needed a new motor. He said the machine would run for several more years if this was replaced. I spent 350 dollars on a new motor. It worked for exactly two wash cycles. I called Ralph and he said it now needs a new transformer. I told him I wanted to return the motor and he refused. Now he wont take my calls or return the motor. I am absolutley furious. I am out 350 dollars and my washing machine does not work. DO NOT USE THIS SERVICE. Jack

verry well run company very knowledgable knows what thay are talking about hate to sound like…read morethis but in times like this NORTH COUNTRY is the best bang for MY bucks and there are not too many extra if you know whar i mean NORTH COUNTRY IS THE PLACE FOR ME HIGHLY RECOMENDED PAT , SUE MILANO

This was an overall wonderful experience. We struggled to find someone reliable to install our…read moredishwasher. He showed up on time, completed the installation, and cleaned up afterward! Wonderful company!

James came out to repair my oven. He unfortunately wasn't able to fix it and I had to buy a new…read moreone. He felt bad that he wasn't able to fix it so he didn't charge me anything. Very nice of him.

Great communication. Timely and thorough service with helpful recommendations. Thank you!!read more

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

We needed a repair on our zline oven. It was through warranty. Elliott came over on a Saturday and…read morefixed it for us. Not only was he very knowledgeable of the oven. But he was very pleasant and explained the what the prop was and had the parts on hand to fix it. We will definitely have him back for any appliance issue

We had an unusual problem, with no obvious solution. Above the electric stove top on our kitchen…read moreisland there is an old (Zephyr) range hood with a glass canopy that had been installed too low and intrusive, at least relative to the location of my head when cooking. We had hoped to be able to lift the whole thing a few inches, but had no idea how. Enter Eliot from Applicare. He pondered the situation, consulted a printout of the manufacturer's docs, and discussed with us. The conclusion was that we could probably just eliminate the canopy and retain the key functionality of the hood. 90 minutes of hard work ensued, mostly by him, but ably assisted by my wife and (occasionally) me, and it was done! The charge was entirely reasonable, and we'd be happy to engage him again. And he's a character!