We have been Germania customers for over 35 years, we have been through 3 agents retiring from the…read morebusiness and now Dean Smith has retired as well....So, Will Sneed with Pratus Insurance has taken his place and I have to say I am extremely impressed with the customer service I am receiving! It's like we're old friends- he listened to some unique needs we had, he researched the situation, presented us with what Germania looked like and then listened to my concerns with that, picked up the phone and called the underwriter to make sure they understood and we ended up with better results. Because he took the time to listen to me, and be my voice to Germania, I am still a Germania client and I am proudly a Pratus Insurance client!! Thanks Will- well done!

After moving to Burnet this past month, our auto insurance was coming up for renewal and was…read moreexcited to be able to do business with a local agent, so I chose one, Dean Smith Insurance. I spoke with Rebecca in his office and as she was taking lunch and needed to call me back, I emailed her with details so she could work on my quote when she got back. She called, I told her I emailed her and she said she would contact me if she had any more questions. She did email me with a few questions, I replied before 3:00 pm that same day. I have not heard back from her since, and it has been two full business days since I first called her.

I was hit in a parking lot by a local Texas Farm Bureau client on June 15, 22…read more Its now July 11, 22 and I still do not have an estimate from Wyatt T. an agent in Burnet. I called the body shop, they left messages, we need the estimate, and no returned call from the Farm Bureau agent. Called the office today, Wyatt is not here, he's working from home, will not return a call.

I have always found farm bureau to be air and honest. I have been doing business with them for 50…read moreplus years. as far as employees their is not much anyone can do about an employee suspected of a wrong doing if that were the case not many of us would have a job

Tommy is such a good insurance agent, nice friendly and easy to talk to. He's always been helpful…read morewhen I stopped in his office asked questions. It's so much nicer to be able to talk to someone in person then deal with people over the phone. His family has grown up here in Marble Falls and are local. I recommend stopping in and just having a talk with him. You can say hello to his dog that is always there. A golden Labrador, not very golden anymore, more of a gray and I swear that dog must be 50 years old.

From the owner: Relax...You're insured.read more

John & Melissa Anderson are the most honest insurance agents you'll ever meet! They have one rule:…read more DO WHAT'S BEST FOR THE CLIENT. Instead of trying to sell you the most expensive policy they have so they can get a big commission, they do the exact opposite and help you find the lowest priced one where you can get the most bang for your buck! Who expects THAT from insurance agents? What a refreshing change! Whether you need life insurance, annuities, disability or a good affordable health plan, check them out before you go elsewhere. They really care, and they can really help almost everybody get something they can afford. I speak from experience!!!