STAY AWAY FROM THIS PLACE !!!!! Please I Wouldn't recommend…read more The doctor was never able to tell me my daughter had an issue with both eyes after several years, Another doctor from out of town discovered the issue, he raised his eyebrow when i told him she has had an eye doctor in eufaula since she was a little girl , Plus the doctors both always look bother and antisocial same goes for one lady in specific at the front desk and then the older bigger lady who handles the insurance who is always talking loud to the poor elderly people talking about and I quote " if you can't pay today , you can't be seen because your insurance doesn't pay for this " Like LADY chill go to a little room and explain this to them in private , why do the rest of the patients have to hear their business? We definitely need new optometrist in town , a more compassionate one.

The receptionists are so unhappy all of the damn time. Always an attitude. Giving each other…read moreglances like we're in Mean Girls. The times are not accurate on the door-- or they decided to close 30 minutes early and assumed no one would notice or care. They were very rude about my hair being in the way of some things. I can only control it so much, and there's no need to be so curt about it when I'm obviously trying! The single kind person there was the older woman at the glasses station. But I was confused that my glasses didn't seem to need any adjusting...? I simply picked out a frame.

Excellent, professional, and expedient service with a welcoming atmosphere. Make this your eyecare…read morestop.

I was staying in Troy because I had to leave my home in Panama City after Hurricane Michael. I lost…read moremy contact lense prescription and all my contacts so I needed a new script and more lenses. The staff was super nice! Dr. Moring and everyone else was just great. The place is very nice, clean, professional and I would highly recommend to anyone who needs an eye appointment, glasses or contacts.

I went to this clinic for a regular check up and for a new prescription. What I waited 3 weeks to…read moreget was a pair of thick, heavy, prism glasses which I did not want or ask for. Dr. Hornsby examined me. I told the woman that was supposed to assist me that they are not what I wanted, so she told me that they could substitute those with regular precription lens. All I had to do was wait until the replacement glasses came in and they would call me to bring in my own frames and the refit would take about an hour. Well, they did call me and they prepared the regular lens to fit my frame. When I sat down to try the glasses on, the same woman sat down accross from me and immediately accused me of cussing and told me that my conduct was not allowed in the store. I was totally shocked by her accusation and asked where that came from because I did not cuss at anyone at any time and she told me that 2 other employees heard me and told her. My wife was with me and she said I did not cuss at all. The woman then told me that the store has microphones and that she would listen to hear what I said. Well, she never got back to me on that and the new glasses are totally useless because when I put them on, everything was distorted and blurry. I told her that and she said that I just had to get used to them. Get used to them, have you ever had to get used to a pair of prescription glasses? I'm 87 years old and a retired, decorated U.S. Navy veteran and I have had dozens of prescription glasses in my life and never had to GET USED TO THEM. I also have never been treated so badly at any store in my entire life. The woman that said I was cussing and assisted me was very rude to say the least. She would not listen long enough for me to tell her what the problem was with the glasses. Now I'm out $533 and no glasses. I bought a pair of Walmart READERS for about $12 and can read and see better then what I got at this place. PLEASE, don't go to this store for anything.

Drs are great, however service to get contacts or place orders do not work. On my 5th attempt in 2…read moreweeks to get a contact order. Still on hold at 15 min!

I am in Las Vegas, I went to sleep with a contact in one eye. I woke up with a red eye and cloudy…read morevision and it wasn't clearing up. It was SO SCARY! I reached out to Dr. Gordy this a.m. (on a Sunday a.m.!) and he immediately eased my concern and sent a prescription of eyedrops in to the nearest pharmacy in Vegas. This is ABOVE and BEYOND service! I highly recommend Dr. Gordy. He's knowledgeable and he cares!

Gordy Eye Care rocks! The staff is professional, friendly, and very helpful. The office is clean…read moreand pretty. I'm never there for more than 30 minutes, they are quick and efficient. I have recommended Gordy Eye Care to everyone. A+++

Dr. Hamlin is the best. He's genuine, and really cares about his patients. I've been with him over…read more20 years. He took care of my children, as well as myself. My children are good and grown, and they still see him. He's true to his word, and I would definitely recommend him.

I've been seeing Dr. HAMLIN for many years now and I can honestly say he's an outstanding Eye…read moreDoctor. You can really feel that he loves what he does. He's very engaging and makes you feel very comfortable. I will always make my appointments with him as long as he's an eye doctor.... Thanks so much Doc!!! Glenda

Very poor communication from office staff and they are very rude and they falsify documents on…read morepatients profiles and if you are rude back they ask that you find a new care provider very poor business in my opinion definitely don't recommend anyone go here..

Dr. McFaden and his team have always made me feel like they are invested in the overall health of…read moremy eyes and the quality of my vision. They are compassionate and passionate about their care.

I love EyeCare Plus. I have extremely bad eyesight, and astigmatism. I have used them for years…read more I have never had a bad experience. I recently gotten a new pair of frames and lenses. The frame broke, just a fluke and past warranty. I had no other choice but to pay out of pocket; after further review (Tiffany) she found the broken piece was actually a manufacture issue. Within 2 weeks I had a new pair of frames and lenses. They could have easily charged me full price, considering my vision insurance paid only months prior. I would recommend anyone looking for an eye doctor, to contact them.

I love the setup of the facility and how the staff helps with picking glasses, but the front desk…read moreand collections team need serious improvement. They were rude and unprofessional, demanding a copay they forgot to collect from my 18-year-old daughter, then added an unnecessary collection fee for their own mistake. When I asked to pay cash prior to appt to avoid card fees, I was told no and spoken to disrespectfully. Do better with communication and customer service.