Eric was fantastic to work with for two home purchases. He looked out for my husband and me by…read moreproactively reaching out about a refinance opportunity at a lower interest rate. His expertise really stood out, he predicted that rates would drop at the end of 2025 and advised us that they likely wouldn't change for another year and a half. As of today (3/18), that has proven to be exactly right. We're so grateful for his guidance and highly recommend him to anyone looking for a knowledgeable, trustworthy loan officer!

I would first like to apologize to Rosella for taking so long to write this review, but we have…read morebeen so busy working on our new house that you were so helpful in getting us, we haven't had time. Rosella was just the best "Mortgage Mom" anybody could ask for. She did everything in her power to get us the best first-time program and best rate we could. she made sure to put us on the right track to save so we would have the money we would need for closing. I'm not sure what other reviewers are talking about, but my wife and I had a million questions and every single one was answered in a timely manner with pinpoint accuracy. This is a very important factor as a first time home buyer and Rosella made us feel really comfortable with the entire process. And lets not forget Paul at the front desk. He has to be the nicest guy I have ever met. He made sure that if Rosella was with another client, he would get her our question or concern or message right away and have an answer for us in what seemed to be minutes. If or when we decide to purchase another home, Rosella will be our first call. Thank you for everything..................

There is a point in everyone's life, where you'd want to rely on the professionals. My wife and I…read moreunexpectedly found a new home for us. We immediately fell in love with this house, and we wanted to get things moving fairly quickly. That is where we turned things to Sam Melkonian from the Boston Mortgage Solutions. Sam was Fantastic from A to Z - very professional, subject matter expert in his field, personable, extremely consultative, friendly, and very dedicated. I do not think my wife and I had similar experiences in the past. We were shocked how easy it was to go through this process. Sam, our Mortgage Broker, did his magic with the mortgage process and got us a very competitive rate. The experience and execution were flawless. He made sure throughout the process that we understand all the details behind the process. Sam kept us constantly informed and was open for any of our inquiries and addressed all our needs. I think he is the most positive person I have ever met. My family is in the great place, thanks for the professionals who made it possible! Once again, we were very pleased with our experience. Thank you, Sam!!! It is great to work with professionals that make your busy lives easier.

My boyfriend and I applied for our first mortgage through Sam. He talked us through the process…read moreand made it easy and manageable. Sam was very responsive and explained each step along the way. Since purchasing our home, he has also been available for any follow up questions we've had. I highly recommend Sam and Boston Mortgage Solutions

I have worked with Brian and his team on my last two house closings as well as a couple refinancing…read moreoptions in-between. With how stressful the home buying process can be his team is very attentive and communicative through each step which helped alleviate a lot of the headaches and worrying. Most importantly, Brian maintains the relationships with his clients well after the job is done which is always nice. Whenever I need financing advice Brian is my go-to guy. I would highly recommend to anybody embarking on their home buying journey or who may just need general advice about financing options.

This guy and his team: Brian Cavanaugh. You know when getting a mortgage is so confusing and…read moreexpensive and you don't know how you're gonna pay for this mf home? Do contact the rest of the mortgage companies because they provide excellent higher interest rate context... before you finally reach out to Brian for the rate you are actually going to sign for. Brian's using his network of private banks to get the best rate. His rates were much, much lower. His team was great too. Class act.

I have done business with Eric many time over the last 25 years ,…read moreI could not find anybody's more professional, make getting a morgage easy with all requests morgage companies ask for today. As they say, He hold my hand through the procedure. Thank you Eric. I hardly recommande him.

As good as ever. Used him for another new mortgage last summer and a refinance this month. Alan is…read morefair, honest, friendly and reliable. He's realistic but conservative when going over options with you....and he always goes the extra mile to keep his customers happy. I recommend him enthusiastically to my friends and my fellow yelpers.

Bruce, George, Nicole and Wayne made my first home buying experience super easy! I trust them with…read moreall the intricacies of the home buying process and will absolutely return when I buy a house again in the future! Thanks Bruce for helping me buy nonna and nonno's house and keeping it in the family!

Absolutely top notch service, from the day I made my first inquiry call through the closing of our…read moredream home. Mark answered every question I had (pretty much 24/7), and Bruce checked in often, even joining us at the closing! I highly recommend Drew.

I strongly recommend Geof for anyone looking to purchase a home…read more As a Realtor working with buyers in an extremely difficult market to do so, I can tell you that Geof made a huge difference to the success and ease of our deal. His professionalism made him a pleasure to work with, his communication on urgent matter ensured everything went as smoothly as possible, and his knowledge ultimately put my clients in a home they absolutely love. Thanks you!

Geof is one of the best mortgage loan experts in the business. He responds in a timely manner to…read morequestions. He knows how to communicate with folks which is important.

My wife and I had a great experience with Schaefer Mortgage Corp out of their Mansfield office. We…read moreworked with Jonathan, and will absolutely be contacting him for any purchase/refinance needs we have in the future. He could not have been more accommodating through the entire process. We actually had many delays in the process of buying our house, and he was always ahead of the game, locking new rates for us, and extending locks as needed. He came to our house to collect paperwork for us, and to sit and go over everything with us. It really helped put us at ease. Highly recommended.

In my opinion, dealing with Chris Niland cost us the house of our dreams. Failed to meet deadlines…read moreand commitments - did not return calls - with no follow thru from Guaranteed Rate - they made a stressful situation so much worse. And yes I am well aware of what is going on in the market and how many people are refinancing. While I appreciate all of the above - I need someone in my corner who keeps commitments or if they can't, gets ahead of it and communicates - someone who understands a business interaction from my perspective (as the customer) - its how I treat my clients. I'm also a big boy - and understand that we might have lost anyway - but the broker we used is on the same team as the sellers broker (though was my buyers agent) and she told me we were fine on price - it was the conditions (e.g. financing). FYI - My FICO and major credit scores are all in the 800s. Update March 26, 2020 I called Guaranteed Rate customer support at their request in response to my review. Was told my case was reviewed by some mysterious higher ups - and that they had discontinued offering pre-underwriting. I asked as of what date. They didn't know. So I asked why I could be told that on 1/29 and Chris Niland not only didn't notify me - he ignored me until I chased him down. Customer Support promised me an answer end of day today. Silence. In my opinion, this is exactly the kind of sleaze that led to the 2008 housing crisis. Looks like I am going to have to file a complaint with the Massachusetts Division of Banks who issued these clowns their license.

I give three stars, and not fewer, because of Rick Waldron and his fantastic work. Rick was…read morereliable, creative, very personable, and worked so very hard to help my husband and i obtain our first mortgage, on shaky ground, with moderate income and not great credit. Rick went above and beyond for us. Unfortunately, the underwriting policies and other staff working with him made clear to us that our possible loan was pennies to them, that we weren't worth their time or effort. I realize now that a big lender really isn't the right place for people in our situation. They'll eat you up and spit you out. At one point, they actually told me that I had to provide confidential client information (confidential per HIPPA laws) in order to back up my mileage log, that they also requested. Once I realized they were actually asking me to risk my livelihood to obtain, the loan I wouldn't get if I ended up losing my job... I decided to cut bait. We went with a small credit union and got a fantastic loan with a significantly more manageable payment and rate than we were offered with Guaranteed Rate. They weren't working with great circumstances- this is our first home, we have moderate income, a ton of student debt, and marginal credit history. But the way the staff handled us, we felt like second class citizens. That is, with the exception of Rick.