This place is really bad. They really don't help you. They just give you a bunch of exercises and…read morethen stand around watching TV and joking. They spend all their time on the computer when they should be literally working with patients. It's basically a glorified gym. If that's what you're looking for, great, but if you're looking for physical therapy from a physical therapist, stay away from this one.

Received an email with time and location. Stood at a locked door for 20 mins just to have the staff…read morecasually stroll up. Was told my appointment was a different day then the email stated. I had already paid to have a sitter watch my newborn for the time discussed on the phone and in email. They were unable to accommodate me with the originally scheduled time. I found the entire encounter unprofessional and most certainly unacceptable. If they can't get something as simple as scheduling correct I can only image how they run their practice.

My first session with Jules was out of this world. The discomfort from my shoulder and neck finally…read morereleased after our 90 minute session. As I write this I can tell you this was the Rx for my body. Jules did a great job locating and treating the affected area. I usually get massages for relaxation. This one not only was relaxing but also the Rx needed. Thank you.

Very professional Massage Therapy. Focused on health. The therapist, Tonya, is focused on your…read morespecific issues. That is why they do a customer intake form. Communication is timely, professional and friendly. Their technique are not run-of-the-mill. Totally custom. We are visiting from Miami and will be back next time in HP. Thanks Malia & Tonya

I love this place! If you had never had assisted stretching before, you are definitely missing out!…read moreGive them a call and tell them I sent you! That will score you a free stretch session! The staff are amazing and so friendly! They have early morning and evening appointments to fit any schedule. My day is definitely off to a great start and I'm able to get stretched and then go into work. I can already tell a difference after just a few sessions! I even get to DJ my own music during my stretch session since I'm usually the only early morning person there. I highly recommend this place for your Health and wellness.

I hate to be the lone bad review. Honestly an experience has to be pretty bad or good before I…read morewould even write a review. But my experience with this location was not good. On two separate occasions I booked an appointment and received confirmation only to arrive and find that I didn't have an appointment after all. Not one single time did I actually see the specific person I had booked with as they handed me off to someone else. I will say that I did get a good stretch there. But all that within the space of two months made me decide to take my business somewhere else. At this price point, I believe I can do better...

Dr. O'Toole with Novant Health Brain and Spine ordered X-rays of my spine due to my complaint of…read morefoot and sciatic pain. The X-rays gave the unexpected diagnosis of Scoliosis in the lowest part of my spine. I was shocked and nervous. Luckily, mine was diagnosed sooner rather than later. Dr. O'Toole and his staff were lovely. He suggested core strengthening and flexibility exercises. I requested guidance on exercises and a referral to Novant Health Rehab, in the same building. My Physical Therapy Team is Erika and Ryan. They explained that this won't cure Scoliosis but my strengthened muscles will better support my spine and hopefully slow the progress. Erika did my evaluation and explained the first batch of exercises and gave me an elastic band and printed instructions with illustrations, so I could also do them at home. She was so nice and helpful. Ryan has been doing the actual PT with me and I've been twice. He added more exercises and gave me the revised printed instructions with illustrations. Ryan has also been very nice, efficient and thorough with explaining new exercises and he patiently answers all my questions. I do my at home exercises everyday and my flexibility and core strength is improving steadily. I really appreciate the spacious and clean facility and all it's equipment and tools, especially because it is close to home. The overall atmosphere of the PT area, other staff and other patients is very pleasant. I actually enjoy the appointments. After every appointment they update MyChart so I can read all their notes about my progress. I hope you don't, but if you should ever need physical rehabilitation, for health or injuries, I highly recommend them.

My spouse was referred to Kernersville Rehab Specialist for PT for TMJ. We were not sure if they…read morewould be able to help but went anyway. We were sure amazed at how much better her jaw felt after just 10 sessions. Tom Fish was excellent at determining what the right course of therapy was and she went from pain in my ears and clicking in my jaw to no pain at all. Highly recommend giving it a try if you suffer from TMJ pain.

I went here for rehab after knee surgery. When I walked through the door and was greeted by Terri,…read moreI immediately knew I was in good hands. They are so professional, knowledgeable and caring. They pushed me to work hard at getting better. Thanks

Repeat customer!! Love the care I'm receiving here!…read moreThey are a lot more detailed than any other physical therapist I've seen They offer a lot of different services.

Was having major lower back issues and this was the only place that could help. Did a combination…read moreof PT, ultrasound, massage, and stretches that was perfect for me. I referred them to others and their courses of treatment were totally different, and included needling, taping, and other modalities.

During the day, excellent staff response. All of the different therapists were very kind and really…read morelistened to me. From 6:00 pm on, staff service very iffy. 15-30 minutes or more to get help, meds, etc. Appears they are very understaffed. Food, what can I say, HORRIBLE. Breaded items were either soggy or dripping grease. There were several meals that I had no idea what the meat was suppose to be. Most of the time, meals were cold. As far as condiments, nothing to flavor but pepper. No salt or Mrs. Dash. Fish served with mayo. All bread was stale and hard. Not a place I would go to again.

Gave wrong meds, had CNA's giving meds, doesn't answer call bells, food bad. Please don't place a…read moreloved one there.