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    BenchMark Physical Therapy

    5.0 (4 reviews)
    Closed 8:00 am - 6:00 pm

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    2 years ago

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    Lorraine S.

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    5 years ago

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    Tennessee Orthopaedic Clinics - Post OP - 2022.

    Tennessee Orthopaedic Clinics

    2.9(10 reviews)
    2.6 mi

    I will not go any other place for my physical therapy needs/ the staff is kind and polite and do a…read morejob well done/ if it can be fixed they do it/ the supervisors I have no special words to say about them but, "Awesome "!!

    I had a surgery in October of 2022 at Tennessee Orthopedic Clinic (TOC). Five months post surgery…read moremy figure started to become disfigured, and today I can't even put my right hand into my pocket because the finger is bent/ disfigured. They have refused to see me, answer my emails, answer questions on my patient portal, or return calls. TOC's reason for not wanting to help? I owe them money. My insurance company paid $16,449.53, I paid $1,219.13 (10/20/22) before the surgery took place, and have made multiple smaller payments on the account since. I even went in and spoke to someone, offered to pay cash to have my finger looked at, and they declined to see me. Feel free to look at my other reviews. I HATE leaving a bad review for anyone. I have a right hand that's barely functional without an enormous amount of pain, and negative reports on my credit, all for a surgery that was suppose to fix my broken finger, not make it worse. The images of the bent finger are from 3.25.2024, and I cannot straighten it. Patient Portal picture is multiple emails sent with NO response. Pictures with stitches were post op.

    Photos
    Tennessee Orthopaedic Clinics - How my finger looks on 3.25.2024.

    How my finger looks on 3.25.2024.

    Tennessee Orthopaedic Clinics - How my finger looks on 3.25.2024.

    How my finger looks on 3.25.2024.

    Tennessee Orthopaedic Clinics - Post OP - 2022.

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    Post OP - 2022.

    South Knox Family Care

    South Knox Family Care

    3.0(2 reviews)
    0.3 mi

    I have been here multiple times and have had a horrible experience every time. This office is…read morenurse practitioners which is fine but one of them, Rose, does NOT care about her patients. Everytime I went in, she assumed what my condition was and never did a thorough job with asking questions or running a diagnostic if needed. Lana I liked a lot but I couldn't see her often due to work conflicts. She actually was the one that inspected me physically and found a cyst whereas rose just thought it was an infection and didn't bother to look or do any testing so I was taking meds I didn't need. I am NOW getting medical bills for visits back in AUGUST 2024. When I asked about them, I was told that rose is going through paperwork and making sure everything's correct. One of the bills is something I have NO idea what it's for because it wasn't explained back in my visits in August. I got an email as well saying I owed rose $150 and I paid them via care credit. When I called the office, the receptionist said in a nasty tone "she's going through her paperwork." I explained that I had paid for it via care credit and her response was "ok well she'll have to look over it and call you back". That was last week-nothing. The receptionists are horrible at communication. When I worked at a vet, we would at least leave a message for the dr. They have the option to text but never respond to that either. Just a horrible business.

    This is one of the most top most notch doctors I have ever been to in my life. They really care…read moreabout you if you want a good doctor come here.

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    South Knox Family Care
    South Knox Family Care
    South Knox Family Care

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    BenchMark Physical Therapy - physicaltherapy - Updated September 2026

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