I'd give them negative stars if I could. despite telling me on the phone that they took my…read moreinsurance (and double checking with my insurance company that yes, indeed this was true) they charged me out of pocket when I got there (after driving over an hour and a half) and told me they no longer took my insurance. They also quoted me a 45 minute wait time when I arrived, yet after an hour when I asked how much longer they thought it would be, they told me 45 minutes. Totally incompetent front desk staff. Save yourself the headache and go somewhere else.

Wow!!!! Nicest people on the planet!!! We were in town for a wedding. They were so efficient in…read moregetting us in, examined, and diagnosed. Now let's see how quick the pharmacy is in filling the script.

Like any other business, the operation falters at times because of new personnel and differing…read morephilosophies and experience for individual service providers, But, after over 20 years of medical assistance, and a few emergencies, al in all, they are doing their best. I survived COVID and SHINGLES with them, at times with a bit of 'personal' effort. The attention and willingness are important and the results have been more than satisfactory. Improvement in process is always welcome.

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.

just came back from a scheduled appointment time. Did not even get to see the doctor. The…read morereceptionist said there was something not working with my husband's medicare card. Told me to go home and call Medicare and she could reschedule him. I told her that there shouldn't be anything wrong with it because we use it at hi other doctors. They seemed busy so she couldn't be bothered. I came home and called and there is absolutely nothing wrong with it. I will find another doctor to go to where people care about their patients. She could have made that same 5 minute phone that I did so he could have been seen. Shame on them!

Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

My partner was given steroids for an issue and he had a reaction to them. The steroids were…read morehelping, so he called them and asked if he could be prescribed a different kind. Note, he made clear to the dr that he has had other steroids and didn't have that reaction. It was just this one. (Which she then tried to gaslight me on and tell me he didn't tell her that and didn't tell her the symptoms were continuing. I was in the same room. I hesrd him.) Apparently ignoring that, the dragon said he would have this reaction to ANY type they put him on and that he should go to an ENT because they don't have what they need to do further tests that they couldn't do. (For what? She didn't say. We already knew he had an ear infection from his first visit and the steroids WERE helping until he had the reaction.) When I asked if she was refusing further medical treatment at this time she said No! Of course not! If he wants to come in- Apparently having forgotten that she had said before that they didn't have what they supposedly needed to test him. Insurance fraud on top of everything?

The CEO finally returned my daughters call concerning the treatment of my special needs grandson by…read moreone of their NP, He assured her action would be taken , all we can do is hope that happens , so no other family has to go through what my daughter did. I don't see anything good coming from this , due to the NP being untruthful about what happened, we will never use this facility again, and I still advise against anyone with a special needs family member from taking them to this clinic and I plan on letting other families in the community on other social medias know about this NP at this location.

Finding a chiro while traveling can be a real challenge! Initially, the receptionist turned me down…read morebut I was pleasantly surprised when she called me back to fit me in for a reasonable walk-in price. The office was clean and fashionably appointed with modern touches. There is a large selection of homeopathic supplements and a Keurig machine for the patients, but I did not see any analgesic creams. While there are a lot of (eye roll) religious accents in the decor, I did not feel as though their beliefs were being pushed down my agnostic throat. The doc himself is a likable sort with an abundance of energy, a positive attitude, and a wall of accolades. Although extremely opinionated about Big Pharm and cynical of some other colleagues, he makes some valid points and I believe that he does truly care about defending the integrity of wellness through chiropractic care. I was told that he recently changed the name of his practice to reflect that core value. My neck gets stuck in the compacted mode and I was also suffering from a severe case of torticollis. In the south they call this "Slept on my neck the wrong way." Dr Brett got in there and "turned my lights on" when he manipulated my head and neck and I felt INSTANT relief. My headache started to subside and I could literally feel the circulation to my brain start again. He worked his mojo on most of my complaints for a good 10 minutes. Ahhhhhhhh. After three days of swallowing Advil like candy, this was the best I could have hoped for. By the next day my headache was completely gone and I started to get back some range of motion in my neck again. I may not want to drink all of the Kool-Aid that Dr Brett is selling, but I will take a little from anyone that can make me feel this good, thank you very much.

Dr Spradlin has been our primary medical provider for over 3 years. If you can set aside your pride…read moreand recognize that you don't know what you just don't know you will learn life changing things. If you can follow Doc's program and put the work in you WILL see results. You cannot bring a traditional medical mindset into this practice. You won't fit and you won't like what you get. However, if you're fed up with the medical system and you're serious about pursuing your healing you'll love this place! Doc S truly loves people but he doesn't desire to waste his time, energy, or resources on patients who will be difficult or non-compliant. It is not your right to be a patient at DDNH. It is a privilege! If you are ready for serious coaching and get well boot camp then welcome to the family. If you want to be coddled then go elsewhere. As for my personal experience I came to DDNH after seeking help from specialists for years for chronic migraine and a painful unyielding autoimmune disease. The migraines went from 24/7 to 2 in week one of treatment and zero in week two. The autoimmune symptoms went from 9 on a scale of 1-10 to less than 1. I expect to be fully healed soon whereas medical specialists previously told me the disease was progressive and without a cure. My entire family has benefited from this practice. My eldest daughter was cured of chronic fatigue and brain fog. My eldest son was healed of recurring back problems. My youngest son was cured of GERD. My youngest daughter's allergies disappeared. My husband's life-long neck problems are significantly better, he is sleeping better and has energy. Our Great Pyrenees was healed of a torn CCL (avoiding a $5000 surgery). My family is off all prescription drugs and we rarely get sick anymore because of our robust immune systems. When we do we bring all medical concerns small or acute to Doc S - there doesn't seem to be anything he can't handle from jobsite injuries, torn tendons, food poisoning, and covid to sick pets. In closing, Dr Spradlin is a serious medical professional and a legitimate healer! His office manager wife is a delight as is his staff. So if I were you, I wouldn't listen to the negative reviews that would attempt to derail your miracle. Put your big boy pants on and go get your healing!!!