I'm continually blown away by Butch's craftsmanship and service…read more -He's fixed a broken headstock on my Gibson Les Paul Standard flawlessly. He faithfully restored my father's 1961 Gretsch Tennessean to daily player status. He's done numerous setups for me on all my quality guitars, and they're always spot-on! I make the trek all the way up from Los Angeles to SLO because he does the best work I've seen. -So when my grandmother asked me if I knew anyone who could repair the guitar she bought as a 25th wedding anniversary gift for my now-departed grandfather, I was excited to see how Butch could turn the family heirloom around and restore it to its original smooth playable glory. -The vintage 1966 Martin D18 needed quite a bit of work (neck reset, re-fret, bridge repair, pickguard/finish repair). It was used (and abused) for years in my grandparents' bluegrass band. Thankfully Grandma was the original purchaser, and Butch was happy to put in the leg-work to make sure her guitar was covered under its 43-year-old original factory warranty (even though the factory's reimbursement rates aren't quite comparable to what he could have made on the project if he'd charged out-of-pocket). What a guy! -I picked the guitar up on Tuesday after a couple weeks' turnaround time, and it's an understatement to say my confidence in Butch has been reaffirmed! The Martin plays like a new guitar, only with the same full vintage tone and priceless history. -Butch has already followed up via email to make sure we're fully satisfied. He actually cares! The only way the family could be more pleased would be if Grandpa was still here to pick a little "Turkey in the Straw" on it himself. -He's also got a fine selection of consignment guitars hanging in his shop at perfectly reasonable prices as well. And if Butch is vouching for them, you know they're quality instruments. -Do yourselves a favor: Trust Butch.

Butch Boswell is the man. Not only is he a down to earth…read moreauthentic person. He is THE guy everyone goes to who wants quality work done on their guitars. He's always been fast to finish an order, and it's always done with quality workmanship.

I met Joe as a repair technician in the early 90's. I was impressed by his technical knowledge,…read moreenergy, and sincere desire to help me with a saxophone issue. I have since purchased a good deal of music gear from Just Joe's Music where Joe is absolutely focused on my needs and satisfaction, above all. Joe has been a key influence to the Jazz scene in Bend - hosting professional jazz shows at the local Community Theater, active playing in a number of College bands, and bringing a more intimate night club feel with smaller combos at his retail location. I am deeply appreciative of his knowledge and continued support of me and others who strive to be better musicians.

I was in town for about a week recently and didn't have my trumpet with me. I gave Joe a call and…read morehe gave me a short term 1 week rental for a very generous price. He was extremely friendly the whole time and seemed genuinely passionate about helping another musician out, even though I was coming in just before he closed up shop. Trumpet played beautifully, and I couldn't be happier with the experience.

5 stars all the way for the cutest little FRIENDLY female positive shop! Also Kirk is the world's…read morebest kept secret. That man is a legend and fixed my ukulele in record time and let me watch AND let me bring my cat!

Ordered a guitar online arranged the financing guitar was reported to have been shipped…read more After several unanswered emails concerning the tracking number , A phone call was made and I was told that I would be emailed the tracking number , no number was provided again next day I called again and the manager said he would have to check with the shipping clerk, and he said he would call me back within the hour no call the next day I spoke with my financial institution and they suggested I dispute the order. I made 1 last attempt to call and 3 unanswered calls followed. So I left a message telling them I was going to dispute the purchase and immediately got a text telling me to check my email. Basically they told me that they never had the guitar to sell it was a remnant from 2024 ! These guys lack integrity to say the least ! They maybe a great brick and mortar store but online they are very unprofessional BEWARE!!!!

Good in stock audio equipment. I had no problem with the lady clerk. The whole place has a vibe of…read moreprivate ownership. Not at all like big box stores like guitar center. They do care about product damage, but were very open to helping me when i needed a hands on inspection of a closed box item. All i had to do was ask. They also accepted a return which i carefully tried and repackaged for exchange after a few days from purchase. This is the only game in town and i appreciate they are here. It is convenient to have an outlet other than online to get audio equipment at the last minute.

Great selection of drums and equipment. Bryan and his wife very knowledgeable about their stock and…read morelady used to work for Remo, so knows what's goin on with drum heads. I bought a set of Tama drums and very happy with them

tiny store - you'd think it would be easy for the owner to say 'hi' or 'can I help you'. I've been…read morein there a handful of times and he might have said 3 words to me total. Glad I bought my $1k+ guitar somewhere else.

I selected Bend Brothers Moving based on their excellent references, and I am extremely satisfied…read morewith their services. Stephanie (co-owner) has been very helpful and informative throughout the process. Ryan, Tristan, and Lucius arrived early and were very careful and service-oriented. After completing the move, Ryan asked if there was anything else they could do for us before they leave...which is such a nice way to treat a customer. Bend Brothers Moving has definitely earned their great reputation!

I would give them a less thsn 2 star but thats not an option. Horrible customer service from the…read moreestimator that came out.

Robert has tuned my 100 year old player piano twice now. I've been very happy with his service and…read morehe knows his way around my old piano and how to make it sound wonderful again. He's my #1 man for piano service.

Robert did an amazing job tuning our piano. It sounds incredible and he was so nice and cordial and…read morehe even plays really well too!