I left a 5 * review on the other Portman's page so will summarize here. Not sure why they created a…read moresecond page. Maybe for better pictures. This place is fantastic. I am a 40 year beginner/ intermediate that sometimes takes a break for a year or two. Every time I go here I increase my education of guitars and music. I bought an Acoustic Alvarez that I play every day. They have a great selection of beginning and mid price guitars but also have high end Martins and Taylors. Prices are competitive with Revere and Sweetwater. What stands out for me is their patience and understanding with a beginner. Jeff, their guitar guy has a wealth of knowledge on all types of guitars and amps. The store does get busy! Give yourself some time if you are searching for an instrument.

I don't understand the litany of bad reviews this store received. People seem to not understand…read morethat this isn't a business that simply caters to an immediate transactional need. These guys are not minimum wage cashiers waiting on you hand-and-foot. It appears that most of the reviews come from uptight affluent class customers who don't understand that this is a multifaceted business and things may take longer than 5 minutes. If you are so desperate to get your needs met than do your own research and buy online. This isn't the banana republic or burger king. If you're patient and have the capacity of a reasonable person you will be rewarded with the answers to your questions. I've only ever had good experiences with this store and ultimately saved myself a lot of heartache and time by getting to a dialogue with one of the employees. Go to the right department and if your so inconvenienced by the fact you need documentation and a credit check for an instrument than do the sensible thing and just buy a $150 guitar. I seriously doubt at 7 years old your kid is a sonic maestro or prodigious lyricist. Entitled morons. Portman's is awesome!

I love guitar center. Great staff! I love the whole ambiance of the place. Me and my friends always…read morego to guitar center and have a blast!

I finally made it to Guitar Center. They opened about 5 months ago. The store is much larger than…read moreit appears with an acoustic room and a percussion corner. I needed a cheap glass slide for an acoustic guitar. GC had a selection of sizes and composition by ring size. I took one off the rack for $4.95. It rang up as $6.95. I bought it anyway.Almost bought a capo. Again they had a good selection of choices. They had a large rack of guitar straps I was impressed with the selection of guitars both electric and acoustic. In the acoustic they had a great selection of $100-$350. I pulled a Martin D10e for $795? off the wall and strummed for a few minutes playing a CCR tune. In the corner was a young salesperson playing a soft picking song. Never looked up from their playing to inquire if I needed any help. They continued to play as I strummed. A couple entered the acoustic room and asked a question. They got a quick answer and left for another part of the store for a tuner. Given the lack of personal attention, I would recommend going to Portman's for an instrument. Jeff in guitars is great. Guitar Center needs to work on their customer service. Still for accessories they have a nice assortment and larger selection. I didn't have time to check out the string selection but will return soon and update.

There is far too much negative talk about poor customer service. The staff is solid. I've been in…read morehere several times over the past few weeks. If anything I got the sense that they are all business. They don't get up your butt. They offer help and are there if you need them. They let you shop. They are real.

I've been a customer of Portman's for decades. Kenny is my favorite salesman. He treats me good and…read moregets me the best price possible. They have a good selection. It's nice. The bathrooms are clean and the staff is very professional.

Great selection of low and high end guitars. I was looking in the $200-$600 and he showed me…read moreseveral options in that price range along with several $1500-$2500. I really liked the more expensive guitars but they were well out of my price point. Still, it's a good experience to play on Martins, Larrivees, and Taylors. I asked him about a Jumbo Alvarez that I was interested in selling and he told me that is not a brand that sells well in the South. He said he had sold Alvarez guitars in another store and liked them but they go unnoticed in this area. The store front is very cool and there is a vinyl shop connected that has high prices but good stock. Not sure I could pay $45 for a vinyl. The gal encouraged me to bring in my classic rock vinyls but I probably don't want to part with anything good.

This is place is a slice of guitar heaven. Vintage and hand made guitars. I brought my telecaster…read moreto get the frets crowned. The did a great job. I have been there 3 times, and it seems like there are always different vintage guitars and amps to look at and try on. I look forward to going back.

Zach is the man. Such a great attitude and help with anything you need. THIS PLACE needs to be…read moreyour first stop on a musical instrument, lesson, etc. search.

I needed new violin strings and help stringing my, new-to-me, violin…read more I was helped by Sam and he was super polite, knowledgeable and helpful. He went above and beyond and I left more than happy. I will continue to be a customer for my music needs. It also cost me less than I anticipated.

I'm very pleased with my decision to bring two of my guitars here. Excellent service and work,…read moreBrooks is the man.

From the owner: Guitar and stringed instrument service and supply in Savannah, Georgia.read more

Small shop that had reasonably priced guitars. Don't know much about the lessons but students…read morewalking in and out were all ages from grade school to seniors. Willing to share information and let you play. Don't always follow the 12:00pm opening

The place to find good quality guitars at great prices is Idlewild…read more Selection , service and people to assist with my wide musical wants and needs. This is a must goto music store in the Savannah area.

Brought my new mandolin in for a set up and a new set of strings. They got the work done in a…read moretimely manner, and the mando plays great now.

Knowledgeable staff helped find a case for my mixing board. The staff was courteous and very…read morehelpful, they found what I was looking for, and placed the order immediately.