Ok, so I arrived at my 9.30 appointment with a few minutes to spare - I walked up to the counter and the counter manager told me to have a seat as the girl who was going to be doing my brows wasn't in yet. I sat down feeling a bit awkward so I tried to make a bit of small talk with the girls who were standing chatting. They smiled and got back to their conversation about their night out leaving me feeling even more awkward. By this time, the girl who was doing my eyebrows had arrived. I explained that I liked the thickness of my eyebrows, I was just in to get a tidy and reshape. She explained what she was going to do and was really quick with the wax.
I was really pleased with my eyebrows but the level of professionalism from the counter really put me off. I'll head to HOF next time. read more