I spent a substantial amount of time on the phone with Dan today changing my homeowners and auto…read moreinsurance to State Farm. He was very patient,thorough and best of all saved me money. Highly recommend Dan!

Thanks Dan Leslie for working so hard at getting us the best coverage at the best rates! Appreciate…read moreall the time you spent going over all our questions. I'm sure we will be with State Farm a long time!

Matt is great to work with and Lori in his office is an amazing help!! Someone who has your best…read moreinterest in mind is hard to find and Matt goes above and beyond for his clients

Knowledgeable and client-focused service! I would highly recommend Matt!read more

I have been a customer of Greenleaf Trust for 10 years. They are talented, knowledgeable,…read moreconsiderate and totally focused on my family's needs. They have and continue to do an admirable job of handling my investments. Because of Greenleaf I no longer worry about my finances. I highly recommend them! A+

Jake is an amazing financial coach. My wife and I went through financial sessions with Jake and it…read morecompletely changed our lives and the way we thought about money. On Track Financial Coaching is highly recommend!

I've been here for 30+ years. Checking, savings, credit card, car loan, mortgage. I trust them to…read moretake care of our family. My kids all got a credit card here, their savings and debit. I've also worked here in the past and received great training and supervision. I could not trust them more!

A new employee of ours--an 8+ year member--was approved for a loan pending income verification. She…read morehad not even set up direct deposit yet and simply provided paycheck stubs generated through our payroll system. Instead of contacting the employer to verify (which would have resolved everything quickly), she was accused of submitting "fake" paycheck stubs, told she might need a lawyer, and the loan was denied. The situation escalated unnecessarily and caused her significant fear and stress. For context, she has been with us about a month at a $120,000 salary, and previously worked 18 years at her former employer, earning $195,000 on her most recent W-2, which she offered to provide. I emailed the CEO directly to ensure this didn't happen again to her or to other employees who bank there. There was no response. We are a small Kalamazoo-based company that employs caregivers serving veterans (through VA programs) and elderly clients so they can live safely at home. Because of how this was handled and the lack of follow-up, we have reviewed our payroll relationships and identified 31 of our 128 employees who currently have direct deposits going to this institution. To top it off, one of their branch offices came to one of our employee meetings about a year ago to offer their services, which is why we have a large number of employees banking there. Based on this experience, we are moving away from sending payroll direct deposits there and recommending our team consider other banking options. We expected due diligence, professionalism, and communication--none of which were provided.

This credit union has always been helpful to me. They're more then willing to help with any problem…read moreyou may have. I lost a debit card once and they were able to make me a new one right there at the branch in around ten minutes. I've also had an auto loan, and they were easy to work with.

Scott and his team are very friendly and knowledgeable about insurance, I highly recommend them.read more

I really don't think I can say enough good things about Scott and his team. I ended up moving my…read morepolicy to them by chance because I was living nearby when I first moved to Kalamazoo but I would say I got extremely lucky. They are very responsive to all of my questions and Scott always spends extra time to ensure we understand what is included and not included in our policies talking us through the standard recommendations for coverage and his recommendation for us but ultimately allowing us to make our final decision without pressure. I have since moved to Grand Rapids and the level of customer service they are still able to provide is impressive. When we need our yearly review, Scott meets my husband and I at my work place in GR. Any time something needs a signature, Scott travels to GR to get it from us. I highly recommend Scott and his team!

This was our 1st time seeing someone at Liberty Tax on Westnedge in Kalamazoo/Portage area for…read moresomeone to do our taxes? We were extremely pleased with them, and we saw Chuck Miller for our tax preparation. He was very personable and knew his business very well! It only took us about an hour and the staff person greeted us and was quite helpful before and after we visited their location! We will certainly plan on going back for our tax preparation needs in the future! Sincerely Dr Michael Schroeder and wife Kathleen