Kristin is the most caring and knowledgeable psychiatric NP I've ever had the pleasure of knowing…read more If we had more mental health professionals that were as dedicated as Ms. Stewart is to truly listening while treating her patients as a whole person and not just some diagnosis or dollar sign, the world would be a better place. If you want a kind, attentive, open-minded, and progressive provider to help you with any mental health issues you are dealing with, call this lady and make an appointment!

Kristin is a wonderful provider. Very patient, kind, and intelligent. She goes above and beyond…read more She has even gone so far as to personally escort nervous patients to specialty treatment appointments.

I wish I could go back to seeing Dr. Smith! He was the first psychiatrist I'd ever been to on a…read moreregular basis, and I was so relieved that he actually *listened* to my history, my prior experiences with medications, and worked with me in adjusting dosages rather than just blindly prescribing medications. The only reason I stopped going to him is because of insurance change.

From the owner: Dr. Leslie Smith is proud to offer cutting-edge approach to the treatment of depression. Dr. Smith…read morebelieves that each patient is unique and offers a comprehensive approach in his treatment. "My mission and hope is to provide the best possible care for patients suffering from Major Depression, and other debilitating psychiatric disorders." His care of patients is customized to meet each individual's needs. Realizing that all patients respond differently to treatment, he tailors their care based on a variety of treatment options. These options can include psychotherapy, diet and exercise, TMS therapy, and medication. Dr. Smith's staff is highly-trained and puts the patient first.

Amazing doctor. Been seeing her for several years. It was challenging to find the right medication…read morethat worked best for me. She is very professional, kind, and listens intently to my concerns.

My wife left an honest review of her experience with Dr. Black a couple of weeks ago. (Kara M…read more below) Every single appointment with Dr. Black left my wife distressed and hurt. I have been shocked by the inappropriate and careless things this woman has said to my wife at her appointments. She invalidated my wife's feelings. "I don't see why you are depressed." She continuously talked over my wife when she tried to share about her mental health. When she heard about my father's BPII diagnosis, life struggles, and eventual suicide she said: "I'm surprised he waited that long" and "When you hear about that you don't even feel sorry for them" This woman is supposed to provide a trusted, safe space for people seeking help with sensitive issues. She has repeatedly shown she is incapable of providing this space for people. When my wife decided to stop seeing her we thought we were rid of this awful woman. But no. When she saw Kara's review she called to confront and gaslight her. "I never said those things." And "That's not what I meant" I am absolutely dumbfounded by this woman's behavior. Calling your mental health patient to bully and harass them for a Yelp review??? Bottom line. Audria Black is a danger to Memphis. I am currently drafting a letter of complaint to the Tennessee Board of Examiners in Psychology as well as filing a complaint with the Tennessee Department of Health against Dr. Black. This woman needs to be held accountable for her behavior.

Arif is a great Doctor, really listens and offers great medical advice. Office is always super…read moreefficient, typically I walk in and out within 30mins.

Dr. Mirza has no respect for his patients time. Appointments are ALWAYS running late and not just a…read morefew minutes. I'm talking 90mins late. We've never had him see us on time, ever. When he finally does see you he doesn't even apologize for keeping you waiting and extra hour ++. Very unprofessional. While you are waiting all this extra time you notice that his waiting room is kept very warm. It feels like TN summer year round in there. But his appointment room is nice and cool. He's gone through about 7 physician assistants and many receptionists in the last 4 years. I'm not sure why they all leave. They have all been wonderful. But None of them stick around very long. Again- just wish he would treat his patients with respect and value their time and comfort.

I've had contact with this group on several different levels for several different reasons. Krystle…read moreSmith that offers neurofeedback gets a 5 star rating. She's a joy, knowledgeable, loves what she does and a continual encouragement in all challenges others may face. We only interfaced with one other particular individual who has promoted herself with a title of which she is not. She ASSISTS someone who is licensed, but is not herself. Due to our insurance, we were not allowed to see the licensed professional. This assistants office was filled with items reflecting and promoting personal conduct she engages in, believes in, and only my child picked up on symbolism around the office I was unaware of. In the hour we were with her, she mocked personal beliefs and overtly undermined the role that a parent plays in the life of a child. Due to other circumstances, an attempt to reach Human Resources revealed that the one person lives in a different country and carries out their job remotely. By nature of what that job entails...living in another country means much is missed in the oversight and accountability of personnel. There are many others working here that we are unaware of their care for clients. So that has to be considered when help is sought.

Great group of straight forward and caring counselors. Setting up an appointment was super easy and…read moreI'm glad their therapists are doing teletherapy right now. All together a great experience

We attempted to schedule an appointment for a minor at Germantown Psychological Associates. What…read moreshould have been a straightforward intake process became a series of administrative errors, inaccurate explanations of federal policy, and unprofessional conduct that created unnecessary barriers to care. Based on this experience, I would never feel comfortable entrusting my family's care to this practice.Save yourself the headache. Explore other providers. Major issues encountered: Intake forms promised via email were never sent, and no clear appointment confirmation was provided -- despite multiple phone calls. And that's if the intake department even calls to begin with after requesting the appointment on the initial call. The intake department had to be called weeks later and prompted to initiate our intake process, which includes several digital forms. After forms were not received, we were informed of a policy that appointments are cancelled if paperwork isn't submitted in advance -- a tricky requirement when the paperwork itself was never issued. If you want a disgruntled young lady with a flat affect to condescendingly explain how your email's spam folder works, this is the practice for you! Spoiler Alert: The intake forms were not in the spam folder even after I learned how to check it, much to my good sis's chagrin. During the multiple phone conversations required to correct their administrative oversight, staff consistently demonstrated a condescending, dismissive tone. Staff explicitly refused to verify insurance coverage and redirected us to handle it ourselves in a dismissive manner. After we believed everything had been addressed, there was still ambiguity regarding whether the intake appointment even remained scheduled. When I arrived in person with a completed copy of the intake form and attempted to confirm the appointment, staff refused to confirm anything because I did not have a Release of Information. In this instance, no protected health information was being requested or shared -- we were attempting to confirm whether an intake appointment existed for a patient not yet established in care. Rather than clarify policy or escalate appropriately, the interaction became argumentative. As tensions rose, the office manager physically raised her hand to silence me in conversation rather than addressing the administrative breakdown. If nothing else, their commitment to the bit was admirable, albeit concerning. At no point was there accountability, clarity, or an effort to repair the situation so that a minor could access needed clinical assessment services. For a practice offering ADHD and psychological assessments, administrative precision, accurate policy communication, and respectful interaction should be foundational. Instead, this experience created barriers to accessing care. We promptly withdrew our paperwork and sought services elsewhere. For something as sensitive as securing healthcare for your family, the intake process should not feel adversarial. I left discouraged that families in our community may encounter this level of disorganization and dismissiveness when seeking care. Families navigating psychological evaluations are already managing significant stress. Administrative disorganization and inaccurate policy explanations should not compound that burden.

DO NOT USE THIS PROVIDER. They told me that they accepted my insurance, I scheduled the intake…read moreappointment for my daughter and waited 6 months. I filled out the new patient forms a week ahead of time and they automatically charged my card, but they never filed an insurance claim. After the appointment I find out that they do not accept my insurance!! They told me "they forgot" to call me to tell me. My health insurance provider is United Healthcare through my employer. Absolute SCAM.

I would recommend this program to anyone and everyone. This isn't your typical "treatment" center…read more It is a life changing experience achieved by a group of enthusiastic therapists; a Dr. who thoroughly treats your individual needs and takes his time on conditioning what works for you and gives you a full understanding of every step, an amazing yoga instructor that teaches you the beneficial purposes (as you will feel personally afterwards), and an always warm-welcoming front desk associate that is truly genuine and made my leap into this IOP comforting with her compassionate heart. The therapeutic benefits I received by every staff member are exceptionally beyond compare to any other therapy I've participated in my journey of healing. Life changing is an understatement, everything I learned about self-awarness, reactionary situations, and every misunderstanding in life became clear in my path to gaining 'true happiness' with myself and everyone in my life. You don't 'get therapy', you gain a "family like" experience with every day and every person in this program as you continue to become a better version of yourself. Not only with the staff, but also, with the people receiving and achieving their own understanding of the road block they're breaking through, along with you, as you absorb a positive attitude and retraining of your thoughts. I gained more knowledge of how to take on the world, myself, my relationships, and every situation I will face in my future. Don't get stuck and keep pushing to find what will finally make you or someone you know happy. I dug myself a deep hole to crawl inside thinking I can be strong and pushing aside what was building a fortress of depression. Get help, and get it right with this program. I am only regretful I didn't get this intensive therapy sooner.

From the owner: Psycamore Psychiatric Programs is a privately owned and operated psychiatric facility serving…read moreDesoto County and the greater Memphis area over the past 10 years treating adults and adolescents for emotional problems associated with Anger, Depression, PTSD, Bipolar, Anxiety, ADHD/ADD, work/school related issues and other behavioral problems. We offer Intensive Out-patient and Partial Hospitalization day, evening and after-school programs.

Dr. Luttrell has been seeing me and my girl for the past year and has been nothing but great. He…read moreand his staff are very friendly, understanding, and has worked around our schedules with no hassle. I would recommend him to my own mother if she ever needed.

From the owner: Mark G. Luttrell, M.D. is a general psychiatrist and addiction specialist. He offers concierge…read moredoctor services 24 hours a day 7 days a week. Luttrell services the Greater Memphis, Tennessee, Eastern Arkansas and North Mississippi areas

I've tried for several business to reach out to the office, but there is no one for me to talk…read morewith. When I call the number for appointment or anything the wait time is long, but the music is good. The phone will eventually disconnect and I have had to call back to start the wait time over. It would help if you could add your fax number, address, etc. to the voice mail you want people to leave a message on. The one time the music ended there was a recording to say that the voice mail box that I was trying to reach was full. HELP, I just want the fax to coordinate care for a mutual patient/client.

Dr Fu charged for days my child was at Lakeside that he didn't take the time to even see my child…read more He told my child that it was 'a holiday' so he couldn't meet with him and yet we still have a charge on our insurance for that day. Another day he did not meet with my child we also have an insurance charge. He also does not like to treat lgbtq+ individuals. He purposefully kept my child for the exact amount of days the insurance would pay for... nothing more and certainly nothing less even though my child was better. This person is scamming the insurance company and probably the state. He does not put the wellbeing of the patient first, he only sees dollar signs and money and making sure he gets every dollar the insurance will approve. He should have his license to practice taken away and I will certainly be making a complaint to the state board! He was very dismissive of my child's questions and didn't even discuss a medication change that he prescribed which is terrible! He's just a Dr. doing the very minimum so he can get paid, he has no real concern or regard for the patients in his care. I would avoid using this Dr at all costs.

I have been a patient of Dr. Bishop on a weekly basis for 13 years. She is not only compassionate…read morebut will take time out of her busy schedule just to call and check in on her patients (myself included) if there are issues needing addressed and you are unable to make your appointment she will call and make sure you are safe and touch base on your problem. I have been in and out of therapy since age 5 with multiple Psychologists but never have I received such empathy. She will make you comfortable enough to open up about anything, almost as though you are speaking to your best friend. I have Medicare and I have found it very hard to find any competent Dr. who takes my insurance. I find this a blessing as I started seeing her when I had United Healthcare. I highly recommend her to anyone seeking any kind of emotional health issues or simply life coaching which she is wonderful with as well. She also referred me to my current Psychiatrist whom I have been seeing regularly for 13 years as well. There is nothing she will do in order to make her clients feel like they are top priority, which is a big self esteem booster. She also treats children and adolescents. It seems that no one is unimportant in her eyes which goes a long way especially if you suffer from trust and abandonment issues. I would and will continue to see her as long as she is in practice. There is no reason to hurt or keep things stuffed inside when there is someone who genuinely cares about all her clients. Thank you from the bottom of my heart for all your help Dr. Bishop (if you see this haha)

I have seen Dr. Bishop off and on for a little over a year....and I plan to find another therapist…read more Nothing terribly wrong; she often interrupts when I am speaking, and often strays away from the points I am trying make. I find it annoying and somewhat maddening. Haven't been back for awhile, and don't think I will be going back to her. I need to find a better fit.