The staff at this Lansdowne St location in Coquitlam are more concerned with talking with each other than helping potential customers with paint choices. There was nobody else in the store! My husband and I were in the store for at least 15 minutes and the 2 employees at the counter didn't even ask if we needed assistance. Better service at the BM store in PoCo. read more

The staff at this location is fantastic-Donna the owner is one of the most decent people I have ever met. After going through a nightmare of a fire that destroyed our home, and after dealing with the crooked and incompetent painter from hell which deals with another Bad -enjamin Moore dealer which I won't mention-Donna and her team really went to bat for me. This idiot painter which I will call Lug, used dirty trays and dirty brushes to paint my suite. When he was finished he always left the blinds closed so I would not notice the streaking left behind on the walls by the dirty trays and brushes he was using. The fellow that hung my closet doors from Windsor Plywood noticed how bad it was, especially in the closets, and pointed it out to me. I called Lug and he told me that sometimes it is an issue with the Benjamin Moore Natura paint. I spoke with Donna and Alex from the Lansdowne store and they assured me that this is def not the case--there are no such issues with this paint. They recommended a truly good and honest painter , gave me a terrific discount to buy more paint to fix the mess the Lug ass left behind and Donna was even so kind as to give me a free can because her heart went out to me because of everything I have had to endure with less than honest people.(Lug even stole a few cans of primer from me and made me order more saying it wasn't enough--it did not end with this guy, he even tried to steal a ladder from out of my suite and then tried to blame the flooring guy-a piece of work this Lug is) I was so moved by her kindness, that it is not always about profit and that she extended this kindness toward me. I will never forget and from now on I will only purchase my paints and supplies from her store, will only go with a painter she recommends (she has integrity and only deals with people of integrity as well). I highly recommend Donna's Benjamin Moore store on Lansdowne Drive in Coquitlam--an honest and ethical businessperson is wonderful to find. With all my heart, again, thank you Donna--and Alex. read more