GREAT customer service and selection! I went shopping for some E Newton bracelets at Bev & Co's…read moreSkaneateles location. I am a really picky customer, but Beth was so helpful in letting me take my time to pick what I wanted and offering insight into the brand and its wearability. The selection was impressive--it's not easy to find this bracelet brand up north but Bev & Co carries it among many other cute things! I will definitely be coming back!

I recently purchased a pair of Liverpool ankle jeans from Bev & Co. I wore them once and washed…read morethem once. When I took the jeans out of the wash, I found a gaping, threadbare hole at the bottom of one leg, and the very beginnings of a hole near the bottom of the other leg. I immediately returned the jeans to Bev's and requested a refund. After a week had passed, i got a call from the manager who told me I could only have a 'credit' because either my washing machine ripped the jeans or I had bleached them. I explained that my washing machine has NEVER put holes in any article of clothing (much less jeans) and that I don't, and didn't, use bleach Then the manager said, "Well, it's your word against mine." Really? Apparently it's common practice for Bev & Co. staff to call their customers "liars." Most legitimate businesses will stand by their merchandise and respect their clientele. Not the case at Bev & Co. I don't know what was wrong with these jeans but they were unquestionably defective and it was not my fault. I currently have 5 articles of clothing in my closet that I purchased from Bev & Co: One by Ttibal, two by Habitat and two by Clara Sun Woo. Not exactly a fly-by-night customer. However, I guarantee you that I just made my last purchase at this so-called boutique. And that's no lie.

My daughter and I made sure to stop here after reading the reviews. We picked up 4 purses; a top;…read moreand flower earrings. I'm most excited about the practically new "Travelon" RFID cross-body bag I got for $15. A really great deal. Our cashier was a lovely young woman in a yellow dress. We had a nice conversation. She was helpful, informative, and kind. What a great experience coming to this thrift shop. Will return when back to Ithaca.

Very pleasant used clothing store. They only have women's clothes, no children's or men's…read more Prices aren't dirt cheap but reasonable. Clothes are all in excellent condition. The shop is in a Victorian house, so layout is a little unusual - tops in one room, skirts in another. You should totally check it out if you haven't been.

Stumbled into Serendipity while visiting Ithaca. It's a great place to look around. There's amazing…read morejewelry and a plethora of evening dresses. Everything is priced very fairly and there are definitely hidden gems to be found.

I was walking downtown, and wanted to try some Cornell ice cream. So, I picked out tried one…read moreflavor. After two bites, I had to throw it out. It was a processed strange flavor. That was unexpected. When I purchased this ice cream, they did not accept cash. Strange- are there a lot of robberies in Ithaca? I would much rather pay for my goods in cash. The very nice cashier was apologizing to me. I told him that it wasn't his fault. It was pretty perplexed, because around home, businesses love when customers pay in cash. The store had a lot of Cornell stuff.

Came here when I was in the city of Ithaca, NY to get a few souvenirs while I was in town for…read morenephew's graduation. Located in what is essentially downtown Ithaca, this store sells all things Cornell University. Shirts, hats, pens, magnets, sweatshirts, pennants, mugs, books, you name it!! They even sell Cornell ice cream here, which is in a freezer. So, if you're looking to represent the University of Cornell, this is the place for you!!!

The only place in Cortland, NY where I can find shoes that fit me; They are pleasant, Helpful…read moreandmake my life easier

2 of 4 customers in store. Barely greeted. 2 employees in store talking loudly (heard throughout…read morestore) about personal family issues, being forced to work weekends, trashing other employees and political beliefs. One customer left and another came over and asked me if I thought it was appropriate behavior. She then said after we heard the political comments "I can't buy anything here" and left. Just as I glanced at them, the one - who later identified herself as "the manager" asked if I needed assistance. I said "thank you for finally asking". She said.. "we were just venting."- I continued.. "oh yes, we ALL have heard it-- there have been 3 of us in here and 2 have left because you have carried on a personal conversation that can be heard throughout the store! She then proceeded to tell me she had the right to refuse service as I was being rude to her! Refusing service?? She didn't provide any! Needless to say, my husband left the 3 pairs of shoes he was going to buy and we left. So possibly 5 sales lost but definitely 3! If the sales are tanking, this type of erratic, unprofessional behavior may be why. No wonder stores are closing when this is the type of employees representing the store. Corporate will be getting a call.

Ithaca is probably the most beautiful, cleanest town in New York. I always enjoy the food and this…read moreunique shop Homegrown. We drove an hour and a half for a great dinner and some new kicks. The owner is very personable and the prices are fair. Sneakers are unique and for any women not sure of size, the owner lets you know the women's size since all sneakers are sized for men. That makes no difference since most sneakers are unisex! We will be back during Xmas time! One love!

Rude owner. Me, first time in, interested skateboarding kid…read morewith me : "hi, do you have kids' shoes?" Owner: "no, we start at men's 8." Me: "men's 8! That's big. What about women's sizes?" Owner: "no, this is a skateboard store." Women and kids: I know you skateboard ! Forget this rude place and go to Zumiez where every single salesperson has been super friendly and helpful.

First of all, Nancy is amazing!!…read more I am from out of state and was in need of a bridal gown. I had four days to find one for my wedding day. My original dress was not working out. I walked in and told Nancy my dilemma. She was quick to start pulling dresses for me to try on. Nancy was very attentive and accommodating. She listened when I told her what type of dress I wanted. I was thankful to be able to find a beautiful dress right off of the rack. For being a floor sample, all of the beading was intact and did not need to be dry cleaned. Lucky for me it did not need alterations, although I needed it bustled. Nancy was able to have my dress ready the morning of my wedding. She did a wonderful job. I found a dress that I felt beautiful in. And the bustle she did looked so elegant. Nancy is a life saver!! If I ever need anything when I'm the area, I would use her.

Nancy was incredible. I messaged her via facebook for her hours b/c it was a holiday weekend and…read moreshe responded shortly after, which was so appreciated. I went in with my sisters and mom and she was so attentive in such a warm and friendly fashion. I really appreciated her policy that you need to go away for a little bit and think about the dresses you've tried on before making any commitment. The selection of dresses were beautiful and a wide range of styles. Nancy herself was so welcoming and I felt very comfortable with her and the store.

I purchased a cross-country ski set online. Larry was so nice about answering my inquiries about…read morehow to get it properly set up.

Seasonable selection of sports/outdoor gear is good. Staff are helpful, honest, and knowledgable.read more