I didn't know who Dr. Fredrick was until I read my hospital notes. I remember he was always direct…read morebut kind with me whilst I was in the ICU. What I remember most about him is he always asking for my tv remote :0) to turn down the volume b/c I was using tv as a distraction of being very scared in the ICU. I apologize for having the volume up when you guys came in for your morning consults. Thank you for the great care and kindness you gave me Dr. Frederick I have never forgotten about that even though it was last year.

One of the few things that can comfort a person when they're their most frightened is someone who…read morecarries an innate calm, confidence, and intelligence. That person is Dr Frederick. Dr Frederick and his staff are some of the finest medical professionals I've met, let alone been a patient of. I've been seeing him for over a year now for my autoimmune liver disease and he has been the most reassuring, encouraging, helpful Physician I've seen during this process. His staff are professional and meticulous. If you're a bit scatterbrained like myself, they'll send you helpful reminders and phone calls regarding your upcoming appointment. If your refills run low, it's a quick phone call and an almost instant refill. Most importantly, Dr Frederick takes to heart your unique case. He's unafraid of reaching out to colleagues for input and will utilize all possible avenues to achieve an understanding of what's ailing you and what's most likely to help. I am a very appreciative patient of Dr Frederick's. I know his job must be extremely taxing and stressful, but he makes the effort to appear calm and reassuring in all of his encounters. It's the part of being a physician that can't be taught in a classroom. Even when news of my condition isn't the most positive, he does his best to infuse hope into his explanations. I only wish I could do more to express my gratitude.

PATIENT BEWARE: they charge 3X market price. I met Dr. Ho to discuss my SIBO, and the meeting was…read moretotally useless - ended up being billed $790 for 30 mins. Dr. Ho seemed uninterested in finding solutions. Didn't ask diagnostic questions, didn't suggest options. The meeting ended with a dead end and Dr. Ho saying "I can't help you unless you're dying" and "the best I can do is prescribe you a low dose antidepressant". I appealed the bill and got incredibly rude messages from Stacey Atwood, the office manager. Don't waste your time or money here. You won't get medical advice and you'll get shaken down.

This is a long over due review. A few years back I was suffering with severe stomach issues. I had…read moreseen different doctors and had been misdiagnosed. Dr. Farrell was so thorough from day 1. He was always a pleasure to see and reassuring. Due to his diligence and being on top of updates on medications he concluded what the problem was. I improved dramatically I am now healthier than before. Dr. Farrell is the best!!

Dr. Conlin is friendly, professional and listens to patients. The prep really is the worst part of…read morecolonoscopy procedure. When you meet him, he will put you at ease and will explain everything. Colon cancer is preventable. Just do it!

Saw Dr Conlin for esophageal spasms. He was very knowledgeable in explaining the handful of reasons…read morewhy this was happening and what treatment could look like but understandably wanted an endoscopy to see what was going on. Everything was kind and copacetic until scheduling the endoscopy. I called back to ask just a ballpark amount for this procedure since I didn't yet meet my deductible. Front office demeanor completely changed and I was made to feel that I was asking something offensive. In a series of calls I was yelled at and given lectures on how American insurance works, told "that's not how this works", told that my insurance company would never provide me something like this and nor would they, told I need to call the facility/an anesthesia contracted company/pathologists/a lab on my own, that I needed to somehow know every CPT code they might use (which I got sooner from google than them), tax ID codes to the facilities, etc. What I was never given was a ballpark price. I was asking a rough guess. Not for full accounting charts and graphs. I had no idea if this costs $1000, $5k, $10k. Never got a single clear answer from Dr Conlin's office and they refused to tell me even what their doctors fee was so I could somewhat gauge that portion (saying "what we charge depends on your insurance") Ultimately it was my insurance co that said the average out of pocket cost was $1700-2750 for this area, but Sutter affiliates had higher than average charges compared to other hospitals for this. My gut told me not to go here, but I needed this issue looked at. My endoscopy appt was made for 9am, but the appt reminder calls I received all said to show up at 6am for a 7am procedure time. NBD. Arrived at 6am and presented my Covid test but they said they would not accept a rapid Binax test (the type of Covid test was never clarified prior and this is what the county hospital and SF dept of health use in urgent care). They wanted me to pay to get another rapid test next door. Thanked them for their time and told them this was all the signs I needed to not go here. I felt I could trust Dr Conlin himself but did not have a positive experience here due to the scheduling and front office experience, and distrust of the obscure billing practices under the Sutter umbrella. I unfortunately would not recommend. Ultimately went with another endoscopy center that was more kind and immediately helpful with this info.

Their office would not accept my three insurance plans as payment and insisted on having me give…read morethem my credit card to get an endoscopy. Unfair business practices They had the facility give me the bad news 2 hours before my planned procedure, no personal courtesy to clarify why they needed more than my insurance.

Great caring highly professional really thorough doctor! Can't recommend him highly enough!!read more

Not sure if Dr. Terdiman read my review and so changed his behavior, if I caught him on an off day,…read moreor if he just does better when he has test results. (Of course, just so you make an informed choice yourself: he may also have been nicer because I posted the magical words "risk management" and "tenured law professor" - either of which cause doctors to shift their care. And I also got referred through the VIP coordinator due to my concierge doctor.) I had my colonoscopy done at Stanford, which is usually great, but the doctor didn't have followup til ... three months later! I sent the results to Dr. Terdiman, and he responded by email within a few hours with a detailed analysis. It was incredibly re-assuring, and he didn't rake in the big bucks that doctors get for procedures like the colonoscopy itself. My osteopath, Mathew Gilmartin, says he thought that Dr. Terdiman is very caring and responsive with his other patients. So I stand corrected in my earlier negative review.

Review is for Chris. She got her supervisor to reach out to doctor to see me despite his no longer…read moretreating my issue.

I went to Dr Stollman for a routine colonoscopy sceening at East Bay Endosurgery Center. EBEC has a…read moreseparate Yelp page, so this is just for Dr. Stollman. My experience was about as good as I imagined for a colonoscopy. Dr. Stollman was very professional and friendly, delivered information at an appropriate level, and was flexible to my preferences. I wanted to do the procedure without sedation (propofol), and the nurse I talked to a couple days before the procedure cleared it with Dr. Stollman. That was a neutral experience. Nice that I didn't get any pushback. But not sure I really got a full risks/benefits discussion--the nurse just focused on the risks. Understandably so, since I explained how I thought I would benefit (eg, faster recovery, memory of the experience). But other potential risks/benefits, like safety, never came up. And I still had to get an IV in the hand (presumably so I could be rapidly sedated if the procedure proved too uncomfortable), which was probably the worst part of the whole experience. The full IV bag just went in the trash after I was done. For whatever reason, Dr Stollman wasn't available to do my procedure at the appointed time, so during intake I was offered a different doc. I had already cleared my afternoon, and was able to reschedule my ride home, so I chose to wait instead (bring a book!). I cooled my heels for an additional hour or so. Not sure I can put this on Dr Stollman. Stuff comes up. And the people managing his schedule (ie, EBEC) have their own Yelp page. The procedure went well. Obviously doing this for years, Dr Stollman seemed very adept and efficient. He narrated throughout the procedure, much like a tour guide, which I really appreciated (he did offer a more silent experience, which I declined). I also feel like he did a thorough job. Dr Stollman gave me a written report at the end of the procedure, including color pictures. Perhaps that's standard (rather than just sending to my primary), but I still appreciated it. Overall, I would definitely recommend Dr Stollman. He was the highlight of my experience at EBEC, and I would definitely ask for him again.

Dr. Stallman stalled me in my healing for years. Back in 2017 I could have found out the real…read moreissues behind my "IBS" symptoms by just doing blood and stool tests. It's not ok to just say that I have IBS and can have some peppermint pills and send me away.

I want to extend a huge thank you to Dr. Binmoeller! ( and Team! Nina, Danielle and others names I…read morecan't remember)This is my second colonoscopy with him and I'm just so grateful. He removed my issues before they were cancer. Literally saving my life. His care and attention in the OR speaks volumes about the human he is. This time I have little to no pain and am inspired to hand write him a thank you note. He REALLY cares, and that's so incredible. I'm just so so thankful. Good humans are still among us!

His amazing skills saved me in 2011 from having a colon resection after a carpet like polyp was…read morefound at the cecum. He is a gifted doctor with a passion for developing new and innovated surgical instruments. He is caring over his talent to his non profit which is admirable combining his two talents: gifted doctor and creative inventor.

Very relaxed and caring; very knowledgeable and diligent. He solved my problems and his support…read morestaff was excellent.

Amazing doctor. I was initially referred to Dr. Mendiola by my OB Dr. Green back in 2010. By the…read moretime I made an appt I was having serious issues. In a flash, he diagnosed the problem and I was on my way to healing. He was very personable and very respectful. Both procedures I've had with him were pleasant and both times, he followed up. He was very thorough.

Kwon...what a rude, insecure excuse of a physician. Bedside manner = D-. Pumping out 4-6 procedures…read morea day at the facility that she has a financial interest in is deeply unsettling. No real interest in resolving your issue. We're all peers, Kwon. I'm the retired attorney, you're the clinician. Now get busy on the differential diagnoses.

This review is purely for the office staff, as Dr. Qwan is very good at what she does. She is…read moreknowledgeable and personable, if you ever are able to actually get in touch with her. I have called AND messaged through MyChart, and weeks have gone by with no response. I can't imagine that she isn't losing patients left and right because the staff that runs her office is incompetent.

Office staff is terribly rude and unprofessional. Almost impossible to get through and when they do…read moreanswer the phone their attitude is snippy and condescending. I had a procedure and tried reaching out. Dr. Cabansag was very slow with replies (despite her claim that she replies in 24-48 hours). I made several phone calls to the front desk; when the lady finally did answer she said something to the effect off 'why do you keep calling' !? Dr. Cabansag also confidently misdiagnosed my condition and thousands of dollars later she had the gall to suggest I redo the procedure with her. Went to another doctor and had my issue then diagnosed correctly. 0/5 for front office. 1/5 for Cabansag, mostly because she gave my a free brochure for a procedure I didn't need.

This clinic sent me to collections after I paid my bill. Shameful. No follow up from them to…read moreexplain or apologize. Now my credit score is impacted because of their incompetence and lack of care. The collections agency is still waiting on their confirmation of the receipts I sent which they told me usually takes them 3-4 weeks(!) to send back. Almost a month to confirm something that was their mess up. Medical experience was fine although the waiting room of the office itself could probably use a deep clean.