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    Richard T. Frederick, M.D

    5.0 (5 reviews)

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    Daniel R Conlin, MD

    Daniel R Conlin, MD

    4.0(81 reviews)
    0.7 mi•Pacific Heights

    Dr. Conlin is friendly, professional and listens to patients. The prep really is the worst part of…read morecolonoscopy procedure. When you meet him, he will put you at ease and will explain everything. Colon cancer is preventable. Just do it!

    Saw Dr Conlin for esophageal spasms. He was very knowledgeable in explaining the handful of reasons…read morewhy this was happening and what treatment could look like but understandably wanted an endoscopy to see what was going on. Everything was kind and copacetic until scheduling the endoscopy. I called back to ask just a ballpark amount for this procedure since I didn't yet meet my deductible. Front office demeanor completely changed and I was made to feel that I was asking something offensive. In a series of calls I was yelled at and given lectures on how American insurance works, told "that's not how this works", told that my insurance company would never provide me something like this and nor would they, told I need to call the facility/an anesthesia contracted company/pathologists/a lab on my own, that I needed to somehow know every CPT code they might use (which I got sooner from google than them), tax ID codes to the facilities, etc. What I was never given was a ballpark price. I was asking a rough guess. Not for full accounting charts and graphs. I had no idea if this costs $1000, $5k, $10k. Never got a single clear answer from Dr Conlin's office and they refused to tell me even what their doctors fee was so I could somewhat gauge that portion (saying "what we charge depends on your insurance") Ultimately it was my insurance co that said the average out of pocket cost was $1700-2750 for this area, but Sutter affiliates had higher than average charges compared to other hospitals for this. My gut told me not to go here, but I needed this issue looked at. My endoscopy appt was made for 9am, but the appt reminder calls I received all said to show up at 6am for a 7am procedure time. NBD. Arrived at 6am and presented my Covid test but they said they would not accept a rapid Binax test (the type of Covid test was never clarified prior and this is what the county hospital and SF dept of health use in urgent care). They wanted me to pay to get another rapid test next door. Thanked them for their time and told them this was all the signs I needed to not go here. I felt I could trust Dr Conlin himself but did not have a positive experience here due to the scheduling and front office experience, and distrust of the obscure billing practices under the Sutter umbrella. I unfortunately would not recommend. Ultimately went with another endoscopy center that was more kind and immediately helpful with this info.

    Richard T. Frederick, M.D - gastroenterologist - Updated September 2026

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