In luray for vacation and my car dies mid trip - recipe for disaster. I call Tom's as soon as they…read moreopen the next morning and they say they can look at it it but they arent sure they can fit in any major repairs that day. I get there, they diagnose i need new plug and coil....within 90 minutes they have the parts delivered and the car fixed. Thanks for saving my trip!

Very good service. Price is outstanding. Did a exhaust repair for $40 and that was 3 yrs ago and no…read moreissues since. Highly recommended

Freeze was so kind and helpful. He quickly assessed the situation and gave us advice, no upselling…read moreor unnecessary services. He quickly calmed our anxieties

Fantastic service and reasonable. Recipe for success and he does both. Has a small plastic front…read morebumper separation because of driver error. ME. Took it to Roger and he said ohh I can fix that. He's not a body shop but wow it came out undetectable. Ty Roger

I needed one used tire and checked several places before finding 'Page County Tire & Auto.' They…read morehad the perfect used tire for my car at $35 total. Couldn't beat the price or the service. Will be checking them out again when I need further work on my car.

They are very good to work with. They spend the time to make sure I understand the problem and how…read morethey have fixed it. When I need an oil change on short notice, they are very cooperative.

Best place in the Valley to get any car work done! The staff are always so pleasant and helpful!read more

We don't trust our cars with anyone but Jimmy. Hands down one of the best around. Honest, fair, and…read morereasonable. 4 drivers in our household and we go to Jimmy for all our vehicles repairs and maintenance.

The staff are honest and helpful and won't overcharge you for service or parts. I've taken my…read morevehicle there a few times and one of the fixes wound up costing me around $25 total. Safety inspections are done pretty quickly as well. I highly recommend them.

We were coming from the Shenandoah Mts. and had car trouble. We made it to Luray and stopped at…read moreLuray Import Service, kind of at a loss. The technician on duty (I wish I could remember his name) was so helpful and kind to us. If you need help with your car definitely stop here. I can not recommend them highly enough.

We are newly retired and were on a 28-day road trip. The second night on the road, we noticed one…read moreof our headlights was out. Yelp directed us to the kind, helpful business. The owner accommodated us immediately and changed the bulb for a fair and reasonable price. I highly recommend!

Garbage work and ethics - posted a 1 star review on Google too after they painted and then the…read moreowner scratched/marred my hood and refused to acknowledge their mistake. Curiously, everyone else was great - just the owner is a jerk lacks all morality. Take your business elsewhere.

Beware! I normally don't write reviews but wanted to hopefully save someone else the headache that…read moreI went through. This shop had my vehicle for 2.5 months after I hit a deer. There was little to no communication from this shop the entire time they had my vehicle which I thought was odd but I just thought maybe they were very busy. Towards the end of the process I called to get an update from the shop only to find out that my repairs were finished 2 weeks prior but that the shop was in a disagreement with my insurance because they decided to install parts that weren't approved by my insurance and performed extra services that were not approved by my insurance. After the insurance refused to pay the extra cost, the shop informed me that I would be responsible even though the shop never sought approval for the parts and services before doing the work. When I explained that I have full coverage and that I have never had to pay more than my deductible for any vehicle repairs, the shop owner said, and this is a direct quote, "Many of our customers that have full coverage pay above and beyond their deductible. " I have never had to pay more than my deductible and really isn't that the point of paying for full coverage? In the end, this shop held my vehicle hostage until I would pay or get a lawyer. I didn't want to spend the extra money or drag this ugly mess out any longer so I just paid the money. I will never go to this shop again and hopefully this review will save someone else from going through the aggravation and being cheated out of their hard earned money.

I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

They quoted me a price and when I go to pay the bill it was double they said 8 to 10 hours of…read morelabour I go to pay the bill. It was 28 hours of labour and then they told me a week and they've had my vehicle for a month. This place is a bunch of crooks. I wouldn't bring my wheelbarrow here.

This is the worse auto purchase and dealership I've ever had. The dealer lied about the SUV from…read morethe get go. The only thing they possibly did was detail it. I could have gone a better job myself. Here's the story. An acquaintance I briefly knew, knew I was in need of a vehicle. Coincidentally it was similar to what I had years prior. She thought she could just sign the vehicle it over to me. She had decided to buy another vehicle elsewhere due to nose the escape made. She took her time giving me a ride out to Luray, VA to pick up the vehicle she had returned by tow truck telling then a lie. She didn't know when a vehicle has a lien you have to go through a "new purchase." She misquoted the financials to me. I am on a fixed budget and have a mentally challenged disability. When we got to the dealer. They had the paperwork all ready for me. It was 100. more per month than quoted. I was stuck I couldn't leave this place I was 2 hours away from my home. No buses, car rentals, etc. she told me she was going to visit her mom she couldn't take me. I was stuck I had no choice but to drive that vehicle home to Arlington, VA. The previous owner knew there was a problem with the right front area. Latter I found out she had gone to Midas to get it looked at. She came back bringing her own parts. The manager told her to leave. Why the vehicle was at the dealer they said they could not find nothing wrong with it and it passed inspection. Shortly after driving the vehicle it started smoking in the right front area. It also pulled to the ground. I barely made it to a parking space. It lost power. I sat there trying to figure out my next step. Eventually the vehicle started and I parked it in my space less than a mile away. I called the dealer and they wanted me to bring it back out. It had been there almost a month prior why wasn't this found.. I can't drive back to Luray as this stuck me as a safety issue. I had it towed to koons ford after looking around but also being jerked around. Thank goodness for my stimulus the repair was 1400.00. They also did a diagnostic. One day while at my cat colony the vehicle wouldn't start. The main reason I needed a vehicle was to get to my cat colonies at a distance from my home. I looked on the ground and found a broken serpentine belt. I had to call a tow truck to get it towed to get I was going back to Koons ford but the tow truck driver said a gas station he knew well could replace it for 1/2 the price of Koons. I repaired it there. I called the dealer and said this vehicle has too many repairs I wanted to return it. Along with all these expensive repairs I still needed to make a 278. Monthly payment and my full coverage insurance. This was in September. I was told she'd have it picked up. The escape was not picked up. It sat in my parking slot for 2 months. So I decided okay maybe they are giving me the escape ( haha) so I started using it again to get to my cats. Shortly than after the vehicle started misfiring, shaking, loosing power. Do I get it repaired or what? I took it back to koons. This time it was another 1100. repair. The good thing about koons is they drop and pick you up to and from the dealer. The next day the vehicle was gone. I lost so much money and I borrowed to pay for part of these repairs. It put me in a bad position. I only get 1214. A month from SSDI. Thank goodness for the stimulus checks. During this time of struggling ti fix the vehicle I believe I missed and insurance payment. I got a letter from Richmond DMV about needing now an SR22., just great. I have had nothing but bad luck since I test drive that vehicle here in my hometown. The guy I walked to at Midas told me not to buy it. I should have listened. This should have been labeled a "mechanics special." I have spoke to the owner of Atkins auto a Shannon Atkins. she said these are normal where and tear and that I wanted something for nothing. After all the work I had done, the stress of paying for these repairs and trying to find the money. I paid almost 3,000., 900. Down payment. I wanted my money back or a portion. She laughed at me. I've had other things going on in my life and it's been about 8 months. I walking, taking the bus, Uber occasionally because I carry a lot to go feed the colony cats. Honestly. I need this money back so I can get a newer vehicle with a warranty. The escape I bought was a 2011 Ford Escape limited. The thing is I really did like it just not the continuing ongoing repairs that should have been fixed prior me taking possession. I dint think they did anything ti it while it was at the dealership for almost a month. I would never buy from Atkins Atkins and I tried not too. But was stuck. I should contact the disability people as I was trapped.

From the owner: Thank you for considering Atkins Auto Deals LLC. We offer deals on used cars, trucks and SUVs to…read morethe residents of Luray, VA and the surrounding area. Customer satisfaction is our number one goal. Come visit us today and find the right vehicle for you.