Benning Stitch Brigade is always great quality, they're always ready at a decent time frame. I use them all the time

store employlees and vibes best store in Columbus Georgia not to mention the music in the store is always on point

We had a patch digitized by this company. When the patch was stitched out for approval of bike club I notified Jennifer on 10/5 (we talked with this staff member the whole time) to let her know the size of the patch was wrong. I text her to get the cost to resize. She texted me back stating the same price I gave to digitize. After going back and forth on text 10/5 due to Jennifer did not mention that the patch was already sized. But we wanted to make sure it was a back patch we even looked at another club size and the patch I received was not even that size much smaller. Instead of Jennifer admitting lack of communication she asked for the president to call the store and from day one she was advised I was the president so now she stated for the person who didn't approve the patch call the store. FOR WHAT ...then I asked for her boss name and as of today (10/10) 5 days later, I yet to receive that information. We should not have to pay full price to get resized..to the original size, which Jennifer changed the size from the beginning. VERY POOR CUSTOMER SERVICE FROM JENNIFER...just want our patch resized and we will move on.. read more

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They have been so wonderful to us. They got my sons' school items ready for us quickly, and they look great! We showed up almost 20 min after they closed because I mixed up the closing time. They let us back in, even having to turn the alarm off, just to get my son's jacket to us. He is so excited to have one just like his big brother for tomorrow. Thank you! read more

Completely unprofessional. They told me they would call me when the order was ready. I ordered one piece on a Tuesday morning. They told me it was a 2 day work time and it would be ready Thursday evening. I work nights so when I showed up Friday morning and the order was screwed up, they blamed me for not coming in Thursday night. No apology, no southern hospitality just a natty unpleasant woman. Would never do business with them again. Not very good business for someone who charges that much. read more

Very nice people and I have had many shirts done. I even had them help with a unique shirt design for work. Thanks!

Absolute BEST monogramming service in town!!! Super-fast turnaround, excellent customer service, and lots of options. They've gotten me out of more than one gift giving bind and made the impossible happen - love them for sure!!! read more