Needed help replacing my screen on my laptop. I was looking for cost effective to delay the inevitable purchase of a new laptop. I sent out the SOS for help via Yelp While there were a few others that reached out, Ben's was the first and closest to me. They were willing to meet up and pick up my laptop. They offered a couple different solutions that could keep the costs down, and when it was determined a new screen was needed, sent me a link where I could purchase the parts and save on costs. The repair was fast (including the shipping for parts) and the price came in under my budget. I would def recommend using Ben's Computer for any repair! Simply the best! read more

Ben's Computer Outlet - Looks as good as new! - IT Services & Computer Repair Near Me - Arroyo Grande, California

Everything went surprisingly good thank goodness for the man who s the most smart man fixing computers !phones!

Carlos was excellent in his kindness and patience when transferring data from my old computer to my new computer. He is prompt and a good communicator. So glad AG has a local computer expert. Came out to my home. Very reasonable prices. Thanks Carlos!! Diane read more

I was having a problem installing my printer to a different computer and called Ben's for service on a Friday. They answered the phone immediately, were very polite and sent Carlos out within 30 minutes to my home. Unfortunately Carlos found there were issues with the hard drive (the computer was 7 years old & had been used consistently). He took my computer back to his shop, replaced the hard drive, reinstalled Windows and made a backup of all my files on a thumb drive. He delivered my computer back on Monday and then installed my printer for me. Everything is working perfectly and the charge was only $284.26. I would not hesitate to call Ben's again for any computer issues. read more

Carlos at Ben's is the bomb! I highly recommend them. He fixed all my problems. He even came to my house but had to take it back to his shop for a long upgrades. He brought it back the next day and hooked it all for me as I'm clueless...... Don't hesitate to call them. read more

Very nice people. Reasonable prices. Explained what he was doing and why. Had to make multiple trips.

I have been doing business with Ben's computer's for 13 years and have had nothing but great experiences with them .They provide quality work, competitive pricing, and most importantly, follow up and reaching out to a customer for any questions or possible delays. Ownership changed about two years ago and lime most people I wondered if their quality and service would be the same and they have not missed a beat. The new owner, Carlos and manager Erica are knowledgeable, easy to talk to, and will take you through the steps of what your project is. I would highly recommend them over any of the big box stores. Give them a try you won't be sorry. Chip read more

This is my go to place, they are quick efficient and always know exactly what the problem is. They are the best priced u can promise you that. read more

ERICA was the computer technician assigned to work on my ASUS laptop computer. I told her of my virus problem and why my laptop kept shutting down, and why it was running so slow!. She fixed my laptop and explained what was wrong and what she did. She gave me some hints on how to keep my ASUS laptop running healthy and smooth. Cost was very reasonable! The technician was very professional and reminded me of a doctor treating a patient! Highly recommended! read more

Carlos was great and helped me solve my computer problem. He came to my residence after hours to help resolve a desktop issue. Definitely recommend. read more

I was very impressed with these folks! They took a look at my laptop right away and was able to fix it within a few hours. Thank you so much! read more

I went in to just grab a cheap monitor for work, but happened to see an IMac desktop sitting there that my wife has been wanting for a while now, i bought the monitor for work and said id be back for the IMac, the next day i came back, he showed me the workings of it so i knew it wasnt junk and it was fast!! I know jack about apple product, im an HP guy so he helped me in making my decision to purchase and was able to work with me a little on the price to seal the deal. I will be coming here for all of my computer software needs for now on. Thank you Ben.... 27 years in the same location is in itself a testament to quality and service of a business to me. Ill be back for sure, highly recommend Ben to anyone needing anything computer related. read more

ITS NOT BEN ANYMORE We have been taking computers to Ben literally since he opened. Probably over 20-25 computers have been through his shop from my family. Called to get a repair quote on a laptop and got quoted $150 in labor, I brought it in and then he quoted me at least $300 in labor... and $175-$200 for the screen. Apparently despite many reviews of thinkpads being very easy to work on, this one is especially difficult which is reason to literally double the labor from the on the phone quote. Well I ordered the replacement screen for $99 and replaced the screen in literally 15 minutes. I have never worked on a laptop before. There was a sign inside that said Ben has retired and this new guy is committed to the same great service. Flat out not true and dishonest. Go somewhere else. read more

Carlos really cares about his customers and goes out of his way to get the job done right--the first time. Thank you, Carlos!

I would give a zero review if possible. I brought my computer in to Carlos's business and before we even got started, he slammed the computer on his hard desk three times trying to open the back up to find out what year it was . Thank god he did not crack the screen. He then proceeded to tell me that the computer was a piece of shit and would I like to donate it to him. I had a bad feeling and said I will take my computer back then I brought it over to the other computer repair place around the corner And come to find out it was not a 2013 computer like Carlos told me it was in fact a 2018 computer , so he lied to me about the year because I had bought it off craigslist and he told me it was a piece of shit and come to find out the other place said it was an amazing computer, so I would not recommend anybody taking their computers to Ben's for repair or work he does not know what he's talking about. He's a complete idiot. Also I called him up and told him that he was wrong and thank God I didn't listen to him and donate it to him and he argued with me and hung up on me. Bad bad bad business. read more

I own a home inspection business here locally and my computer was failing and could not use it. John managed to clone my hard drive and transfer data to a new computer with all data restored to original format including many important files. I was very thankful that he basically saved many years of hard work and important files on my hard drive. Carlos was also involved in the important steps taken to make sure that my new computer had the correct internal parts and was ready to go upon completion. They also did a great job rebuilding my son's computer with new internal parts and case brought in. I highly recommend their services and will be returning for other computer related services in the future. Jeff K. read more

I would not take my computer or printer to anyone else but Ben's Computers. I have been going to this company for years, as I have always been delighted with their services - great work, fast, ready at time promised, prices extremely fair. Highly recommend them. Ann Richardson read more

I was in Grover Beach on vacation and i had forgotten the adapter for my brand new travel laptop. My friend called Ben's because it was nearby and I walked to the store later in the day. Ben was friendly, helpful and had a genuinely caring demeanor. He had an adapter for me and proceeded to make sure it worked with my device before i left the store and told me to call or come back if i experienced any issues. I had no issues with the adapter but visited the store twice more during my stay. Once for a potential second issue with the laptop and once just to thank him for his excellent customer service. I would recommend this place to anyone experiencing any range of issues with their computers and for decently and fairly priced solutions and repairs. read more

Outstanding service and workmanship! I am not computer savvy; still, I heavily rely on my computer for my Etsy shop. I have a great editing program for my camera and when I needed to get a new computer, I brought it to Carlos at Ben's. He was able to save my editing program in addition to setting up the new computer just the way I wanted it. Carlos was patient and understanding, and I could not have asked for more. I have recommended Ben's Computers and Carlos to my friends or anyone who asks, for that matter. You won't be disappointed. read more

I am so happy to have found this place in Arroyo Grande. The owner has been exceptionally helpful on two occasions now. The first one was to somehow retrieve photos of my son's trip-of-a-lifetime on my old crashed laptop. I went in recently because I thought the wireless switch on my computer was broken. Some repair companies might have just replaced it, but Ben did some troubleshooting, and found out that I had two antiviruses mistakenly installed on my computer. Once he deleted one, my wireless miraculously started working again. And he didn't event charge me. I can't say enough good things about this place. I highly recommend. read more

No way!!! Do you know what John did today? John called me again, 3 times! John left several long winded messages, explaining and complaining about my review. What a jerk. If I hear from him again, Ben, I'm going to find every social media and website on the internet and I'm going to post this entire review. I knew John had poor communication skills; apparently he is lacking in common sense and impulse control as well. read more

These guys are the best! Ben, John and crew totally saved me from a total disaster this week. Without their attention to detail and complete professionalism, myself and my company would have been in a world of hurt for a week plus... I highly recommend their services, from small items to massive overhauls on your computer equipment! read more

I would give Ben's more stars if I could. My laptop was fried and I needed something fast as well as having the existing data restored. Ben was kind, helpful and professional. I am not a computer genius and he devoted a generous amount of time offering me suggestions and explanations. I purchased a Lenovo (IBM) from Ben's at a reasonable price (I checked) and he set it up to perform just like my previous PC. The turn around time was 24 hours or less. I love doing business locally ..................thank you Ben. read more

I needed an laptop diagnosis and repair to determine why is was slowing down. He quickly diagnosed it and had it repaired for me in 1 day. His prices are great and now my laptop is running faster than ever! I will definitely use him in the future. read more

Just brought in my tower HP system, which only had 15 mg of memory left, according to the annoying screen messages. I had a crypto virus which was replicating data all over, leaving me nothing to work with. Ben managed to clean it off, preserve my data, install a much faster solid state drive, and I'm good to go. Saved myself $1400-2500 for a new computer, which I wasn't prepared to do right now. Thanks Ben - awesome service! read more

I have taken my computers to Ben on multiple occasions. He is fast, professional, and exceptional at diagnosing/repairing computers. I would highly recommend him to anybody needing tech-support, personal or business. He previously upgraded one of my computers and has helped me recover lost data from my old hard drive after it crashed. Most recently, he installed data from an old hard drive into a new computer. My brother also uses Ben for assistance with his business computer needs. read more

My wife's (10+ year old) MacBook Pro would not boot up. I took it to Ben's at 11:00 am. They tried to resurrect it but the motherboard was gone. By 3:00 pm they had transferred everything to a refurbished MacBook Pro that had 4 times the RAM and a more powerful processor. Her specialized software still worked great! Thank you Ben's! Great work and prompt service. Price on refurbished MacBook was great too. read more

500.00 later new hard drive windows 10 still can't get to my email. Ben's computer really let me down.

While my experience with Ben's Computers started out well, it did not end up on a good note. Ben's worked on 2 of my computers: a 4 month old Dell (hard drive crash) and a 6 year old HP (diagnostic & virus cleanup). After spending $200, my new Dell is being shipped to the Dell Depot & the HP is up & running slowly. I'm not sure about the competence of the work performed, but the attitude of Ben & the young man who rang up my services was rude & unprofessional. I wish I could write a more positive review because I really prefer to frequent local businesses. Good luck with your computer needs. read more

I forgot to mention. Ben does not charge 3 hours for $195.00 as one reviewer (Karen G.) states. Ben charges $39.00 for an estimate if you do not know what you want done. If you know what has to be done there is no estimate charge. That estimate fee is waived if Ben makes the repairs. He quotes parts and labor separately and has a flat rate no hourly charges. Me thinks Karen G. is shilling for a competitor. read more

They fixed my lap top in less than 24 hours, and I was pleasantly surprised by the low price! Will definitely go back!

I don't like to post negative stuff but in this case I have no choice. I took my system to Bens a few weeks back. I had two simple issues which were for the most part taken care of. Yes, he charged $39 but let me tell you, you get what you pay for. When I got the computer back, he had forgotton to tighen up the back panels. There was also software on my system which I didn't put on there and the internet didn't work when I got it back. I will not use this person again. read more

So, I brought my Lenovo in for repair, I had spilled juice on the keyboard but it worked fine with an external key board, when I never heard back my wife went in to check on it and was told that it had motherboard problems and could not be fixed. So it has sat in a closet for a few months until recently I needed some files off the hard drive, tried to boot it with an external keyboard with no luck, decided to disassemble, low and behold the usb controller had been disconnected. I guess this explains why he wanted to buy it from me. Very Shady! read more

First time there, friendly service fast turnaround. Although they could not fix my tablet they tried and at no charge. Thanks Ben.

Unless this place recently had a magical change take place in their staff all of a sudden, I actually wouldn't even bother with this place and go to a more reputable place for repair ^^. My desktop wouldn't work any more all of a sudden. When powered up I couldn't get windows loaded completely etc. Took it in and was told by a tech there that after he had inspected everything, he was able to find out my mother board was fried and needed a new one and began tossing prices out to me for replacements. I ended up just taking my desktop home with out paying for anything except the 35 dollar fee for inspection ............... ^^. I took my comp to a friend who knew computers also as his schedule opened up and it took him all of 5 minutes to simply hit a reset switch that had tripped on the mother board and walla.....all was fine.....0.0......has been emailing, videoing and gaming just fine now....I'll never ever go back to this place and always recommend against it. Good luck if you go here...^^ read more

Great service, friendly and knowledgeable staff. I've taken my laptop here 2-3 times for different problems/reasons each time, and I have always received back my laptop in a timely manner, and with the problem resolved! What more could I ask for? They don't try to "steal" my money, they're just honest people doing their job. They get straight to the point. They also offer good advice on computers and software. Also, they offer computer recycling. You just take your old computer to them and they will recycle. read more

If you're on the Central Coast in California and need your computer repaired, take it to Ben's Computer. This man is the real deal in his professionalism, workmanship and follow-through. I've had to take several computers to Ben and I have never been disappointed in his knowledge, price and turn around time. Don't go anywhere else because you'll eventually end up having to go to Ben's Computer to help you out. I like Ben. He's genuine and I know my computer is safe with him. Thanks, Ben!! Another job well done. J. Mello read more

Living in a smaller town, one gets to know a reputable shop fairly quickly. In my case, my hard drive was crashing on my desktop HP computer. I stopped in at Ben's Computer on Grand Ave. and explained what was happening. I am self employed and without my computer, I am unemployed. I spoke with Ben, and he understood how time was of the essence. In less than 24 hours, I had a new solid state hard drive and was back in business. He gave me my old hard drive back in case anything ever went wrong. The entire staff was friendly and understanding of my situation. I took a chance on a shop I had not been in before, and everything was fantastic. I will definitely return in the future. John S read more

Due to recent local bad weather, I was unable to use my computer. My friend told me to call Bens Computer Outlet as has been using them for over ten years. I called up Bens Computer Outlet before you know it, they were at my door step! They diagnosed my problematic computer and gave me easy to understand options. The repair was quick and painless. I would recommend everyone to call or bring their computer to Bens Computer Outlet if they have trouble. They are extremely fast, wise and knowledgeable, and had the best price! read more

This place is terrific. It is so reassuring to have a local computer shop that can give you a real answer on what is wrong with your computer (even if it means that it isn't worth fixing). We've relied on Ben and his staff over the past 3 years (3-4 times) with different family computers. Each time they diagnosed the problem on the same day and I had the computer back the next day. They are knowledgeable and fair. My sister was looking for an older basic computer to run some old software on. She found it at Ben's and they even loaded the software and helped her configure it. These guys are really helpful. read more