How did Rothman's Chalfont branch lose a patient 0f 3 years? Others, in a recent rating, viewed…read morethem as 1.72 stars, out of 5! BAD! Because of my unfavorable experience, I rate them as 1.50 stars. Their website states "that most customers are generally dissatisfied". It also comments that they have ".... mixed, often poor reviews regarding administrative services". True! Further, ".... patient complaints include long wait times & poor communications". Also true! My bad story follows: in Oct., 2025, I received proper knee shots for arthritic knees by Dr. Schroeder, who did an excellent job. As per practice, the nurse scheduled me for an appointment in 6 months. However, the appointment date was rescheduled 2 more times by Rothman, making the interval time 6 1/2 months in which my knees suffered during the "extra" 1/2 month. Consequently, I sent a complaint email to the President of Rothman on Apr. 14, 2026. although no reply was received from his staff, my visit on May 4th experienced retaliation by the Chalfont staff. First of all, I was not taken "in order of entry" following the Kiosk ap[plication. Next, D.O. Rosero, unlike all previous times in which I sat on the table with legs dangling, had me lay down which is also also a first time. Why? He then injected both knees in a method that has not been done before! That is, for my right knee, he did not inject the ORTHOVISC shot in the front, right side of the knee as before, but instead into the rear, right side of the knee. Why? Was the different shot method also retaliation? On May 11th the last of 3 consecutive weekly shots were administered by the D.O. and the right knee is still experiencing soreness, 10 days afterwards! I hope that such does not continue for the next 6 months, until the next shot is received. Anyway, a Rothman physician will NOT perform the service because I am going to go to another, non Rothman doctor for the shots.

Don't love the way they run their practice. Doctor refused to give results over the phone after we…read moregot the mri . They force you to come back in for results but the issue is they cant get you in for a week or more leaving you to fend for yourself with your injuries and no guidance. My son continued to play sports even though they had the results and knew he had an injury . Not ok ! Just a money grab to get a follow up visit out of you. A simple phone call advising him not to play would have been helpful as we waited for our follow up appointment .

Dr. Stephen Remus and his staff are awesome. Dr. Remus came to see me in the hospital on a Sunday…read more Between surgery and a wound vac my foot infection has cleared up. The office staff is wonderful and they treat me well.

Ryan Shaner BUTCHERED my feet and toe nails. Left me with several bleeding toes from hitting my…read moreskin with a grinding tool he was attempting to use on my nails. Also encouraged me to agree to services that I didn't need or want because "my insurance would cover it". Completely and utterly unqualified to be trusted to treat patients.

Doing a great job on my lower back and legs. Helps with whatever I need. Everyone there very…read morefriendly.

My healthcare provider recommended the Bensalem location for its proximity to my home. The setup of…read morethe facility was odd and lacked any overall privacy. The spacious interior was not put to good use with the design. Also, anyone who came in and sat to wait could watch patients in their routines. Male therapist at this location became irritable when I had advised him that my doctor did not want be doing a certain exercise that he had recommended. Pride has no place in improving a patient's health and overall quality of life. I've been to other PT facilities, and would not recommend this one.

This facility helped through my car accident injury for last 9mos. I received physical therapy…read moreand treatment from their chiropractor on duty. I also seen Dr. Deshuttle for guidance in my time to help recover. I recommend this office and facility to anyone who gets injured in a car accident. I also had 2 hand surgeries during this 9mos plus therapy with a recommended Dr from this office. I have nothing but praise from the front desk Brittany. She handled all of my appointments, dr visits, testing and her warm comfort ing personality was very much appreciated. Dr. Jess the chiropractor was helpful with her expertise. Jess the medical assistant was helpful as well. The others in the accounting as well. I thank everyone for their help. I am on my way to recovery. Thanks to this team.​

From the owner: Bensalem Orthopedics, PC, specializes in a wide range of orthopedic treatments and procedures,…read moreoffering comprehensive care for individuals suffering from various musculoskeletal conditions. Our board-certified orthopedic doctors will help regain your mobility and return to your active lifestyle. As one of the most reliable orthopedic clinics, we understand that every patient is unique, and we tailor our treatment plans to meet your specific needs and health goals. We pride ourselves on our cutting-edge technology and advanced treatment options. We continuously invest in the latest equipment to ensure that our patients receive the best possible care from our team of doctors.

Dr Aland is caring and committed to you as a patient. The staff is very professional and return…read morecalls quickly. I am so happy I went with Rothman!

Dr Aland performed miniscus surgery on both of my knees now. Great staff (minus office mgr who…read morewasn't very nice to me) and personable doc. Highly recommend!

I came here because my eye got poked. I figured they could do an exam and recommend something. I…read morewaited over an hour for them to be too lazy to even exam me and just turn me away to go to the eye emergency room over an hour away. Very a quick to turn people away at an URGENT CARE.

This was my 2nd visit within a week. The first dr who was flustered and my chart that was…read moredisorganized, this dr was so frazzled that he referred me to his colleague, Dr Sward. The tech person got right on it and updated my chart and logged in the important documents that need to be in the system. I asked him if the office calls to confirm appts and he said that they do. We checked my phone number and my number was keyed in incorrectly. That was fixed! I met up with Dr. Seward..HUGE DIFFERENCE!!!!This dr and his intern was attentive, caring and they both LISTENED to my concerns and did not dismiss them. Tests were ordered and documentation was noted..Looking forward to my next professional and caring visit

I wish I could give zero stars. This place has been extremely disappointing…read more Waiting 30 minutes to an hour in the lobby seems to be the norm here, which is frustrating enough--but then you only see the doctor for about 5 minutes. Despite that, the billing reflects much longer visit times, resulting in extremely high charges for what feels like minimal care. I've seen three different doctors here, hoping for better results, but my condition has not improved at all. It feels like a revolving door with no real solutions. Overall, the experience has been frustrating, expensive, and ineffective. I would not recommend this practice to anyone looking for attentive or meaningful care.

I hope the surgeons at Rothman are more skilled and knowledgeable than the telephone scheduling…read morepersonnel. It took two days and over two hours to schedule a simple telephone appointment with the doctor. In this regard, Rothman is as bad or worse than all the customer service call centers of pathetic corporations such as Comcast, Verizon, IRS, etc. TOTAL FAILURE. Has me beginning to rethink using the Rothman surgeon. Disgraceful.

From the first time you call...to making an appt pre surgery...to walking into the door the first…read moretime... to start treatment post op...this place is the place to go to for all your therapy needs. Ed and his staff are wonderful. So knowledgable and friendly. I had bilateral total knee replacements done in September of 2024 and was apprehensive about the therapy I was going to go through. It was a rough start to a phenomenal finish. I am doing great and it's all because of Comprehensive Sports Care Specialists in Warminster. I highly recommend them for ANY needs related to physical therapy. This place rocks!!! Dana Steele

John and his staff are fantastic! I had pain from surgery that the doctors couldn't figure out and…read moreI went to Comprehensive Sports for 10 weeks and I feel 100%. I've used them for rotator cuff surgery and they did a great job as well. I couldn't recommend them enough! Rick McLaughlin