I purchased a Nissan Pathfinder from this dealership less than two weeks ago and paid an additional…read more$500 for a 90-day powertrain warranty. At first, I felt like I got a fair deal upfront. However, since buying the vehicle, several issues have surfaced. First, the roof trim came loose, which I had to glue back myself. Then, I discovered that the rear door handle was broken--a detail I missed during my inspection, so I had to fix that as well. And this morning, I realized the power steering fluid is definitely bad, which may require me to spend $2,000 to $3,000 to replace the pump entirely. It's evident to me that this vehicle was not properly inspected by a certified professional before it was listed for sale. The "computer readout" they provided, showing old diagnostic codes, was apparently from the previous owner, as they didn't even bother to run it themselves. I take full responsibility for trusting these people--Alvin, in particular, was great to work with--but unfortunately, this dealership refuses to stand behind their products. They are doing everything possible to avoid covering repairs that, in my opinion, should have been addressed before the car was listed for sale. Who sells a car with bad fluids, broken trim, and a faulty rear door handle--something that could have potentially trapped my kids? To make matters worse, although I paid for the warranty in full to cover issues like this, they are politely refusing to cover any of the repairs because they "aren't engine or powertrain related." While Alvin tried his best, he has no authority to make decisions for customers, which is frustrating. I wouldn't recommend this place to anyone. I wouldn't call my car a lemon since it does run, but the lack of accountability and customer support is unacceptable. The only reason I'm giving this dealership one star instead of zero is because of Alvin's efforts. So, thanks, but no thanks--save yourself the trouble and go somewhere else!

Beware. Here's my story - I found a car online, I'm quite a distance away - upstate New York, in…read morefact. But these cars are hard to find and this one was what I'd been looking for. The salesman, Alvin, was great and I felt he was trustworthy. He agreed to take the car to a nearby auto mechanic to double check it, at my expense. That checkup found serious issues, and the salesman got the dealership to agree to fix them. Why? I had a great, newer car to trade in. But today, when they finally got the parts and had it fixed, Alvin came in to work to find that instead of taking it for its final check at the auto shop, it had been sold to someone else yesterday. Yes, I was disappointed and I am not pleased. But since they used my report to make fixes to the car and sold it to someone else, it seemed the least they could do was pay for that inspection. The owner, Roger Tinsley, just told me he "wasn't doing that" and I "should have bought the car quicker." Since Auto Fleet's inspection didn't find any of the issues found, and they were the ones who said there was a delay in getting the repair parts, I find that an interesting argument. So - I'm out $250 and I don't have the car I thought I was getting this week. Don't make my mistake. Go find a place that isn't run like this one.

These reviews are disturbing. I am trying to keep my Toyota Tacoma maintenance up. I'm starting to…read morerealize I may need to go elsewhere. There is a huge difference between what "Toyota " recommends to do at various intervals and what the dealer "recommends". When you ask ie serpentine belt failed inspection and you ask what's wrong with it, what did they see the rep says nothing wrong it looks good we just recommend it at 60000 miles. I want to keep up with "Toyota " maintenance recommendations and fix anything that needs it but this seems to be upselling to me services that aren't needed yet PS the windshield people working the bldg are sketchy

Since the ownership changed from Dave Edwards to Spartanburg Toyota the service sucks . Every time…read moreI come for an oil change they try so hard to sell me on things I dont need. In today's economy people dont need this. My last oil change i stopped and changed my cabin filter and air filter prior to arriving and they tried to convince me I needed both. I went off I asked did anyone actually check them because they were just changed less than 10 minutes before I arrived here...no trust in this place anymore.

I would not recommend this place to my worst enemy! My boyfriend and I went to look at a 2022 Chevy…read moreSilverado 2500. Unfortunately in the past we have been burned by other used shady dealerships much like this one, so we got an inspection before deciding to purchase. Upon inspection, they found that there was a steering gearbox leak. Once we gave this information back to the dealership, they said that this should have been caught by the dealership shop before putting the truck for sale. We were then were told that they would take $1,000 off of the price of the truck sold as is (why would anyone want to buy a truck that they would have to fix?). Absolutely not. Then, we were told that they would talk to the repairs department and see if they could get the truck fixed and we agreed that if that was the case we would happily purchase the truck. Unfortunately, 1 day later the truck was marked down by $2000 and the sales associate reached out and said "there was no leak" when you can clearly see that it is still leaking in the background of the photos sent. Obviously, the truck has not been repaired and they are just hoping to get it out the door by any means necessary. Coincidentally, the estimated cost and labor of fixing the issue was around $2000. All in all, integrity and transparency is everything to us and had they been willing to fix the problem, we would have happily did business with them. Save yourself the money and headache and shop somewhere that is not selling cars that they know need repaired.

Unfortunately Everything Sucks Here. From Sales To Service To Management, Bought A Truck In Summer…read moreSaid AC had been charged drove it to dealership and said it needed a AC Compressor lol window motor and new sunroof and back sliding glass and airbag sensor, warranty covered most of but the 4,800$ ac compressor and labor so yea literally screwed without a kiss. They Generally Speaking Are VERY BLESSED I LIVE IN FLORIDA, And I Have Money, Otherwise I'd Just Have TIME To FLY UP and Pay Them a Visit. But Jesus Says I Can't, But I Do Hope They Straighten Up, and Would Not Recommend Even Stopping To Take A Piss Here. Luckily Whoever Had My Truck Before, This Person Was A Tremendous Help. Unlike the dealership who literally would not call my Wife Back still a year later......experience is negative stars please someone fix the damn ratings so I can leave negative stars lol or half a star like on longest yard. Please and Thanks for your attention to these matters. lol save yourself some aggravation and go to CarMax lol my other truck came from there much smoother experience

Efficient, professional service--same-day resolution!…read more Had a great experience with the service department at Park Chevrolet in Spartanburg. My service consultant, Juan Jose Calderilla, was professional, thorough, and easy to work with. He listened carefully to my concerns and made sure everything was addressed the same day. The issue involved radiator and thermostat repairs under my extended warranty, and the process was smooth from start to finish. I only paid the $100 deductible, and everything else was covered--no delays, no surprises. Highly recommend Juan and the Park Chevrolet team for anyone looking for honest, efficient service with clear communication. I'll definitely be back for future maintenance.

These people do not know what they are doing. I went in to get my side view mirror fixed, it was…read moresupposed to be fixed Friday, then was told Monday then Thursday. Went in all those days and they had a new story each time. Most unorganized place I've ever been to, and somehow they keep their job?

Go see Suzanne! She has sold us 2 cars over the past year, and we have had nothing but the best…read moresales service!

From the owner: We specialize in "Buy Here Pay Here" on the lot financing with bank financing available as well…read more Our mission is to serve our community by providing affordable, quality vehicles that our customers can depend on. We are committed to providing our customers with outstanding service, not only when purchasing a vehicle but after they have purchased as well. We realize that it is not the vehicles we provide that are of value, but the customers we provide them to..... We have an outstanding reputation in the upstate for providing dependable vehicles with affordable payments and down payments. Every vehicle we finance comes with a powertrain warranty. 24 Month \ 24,000 mile service agreements are available as well.

We bought 2 Subarus from Vic Bailey. In general, we were pleased by the sale and service…read more However, recently I went to submit a claim for tears in the vinyl of the center console in one car, to Zurich Shield. When we bought the cars, the salesman said that Zurich Shield would repair or replace any tears of the vinyl. The two policies cost us $900 together. Got a call from Zurich Shield, and they said the only tears that are covered are from UV damage. And since the glass blocks UV, basically the policies are worthless. We were definitely mis-informed when we were sold these policies!

This review is based on my communications and purchase via email and in person with Steven…read moreDarchiville. Go to Steven to buy your next car!!!! I was in the market to buy a new car and I like to do all of my communications via email. I reached out via their website and Steven got back to me quickly with a solid OTD number for a new vehicle. Actually, three years ago when I was searching for another car I talked to Steven too! Back then, I did not make the deal with Steven but I am glad I did this time around. We went back and forth several times on pricing and in the end Steven had the best pricing amongst the other dealers that I was working with in the area. The price was very competitive. Steven was very very very responsive and on top of things. Every email he wrote was personable and kind, which is exactly how he was in person too. I'm sure he treats every customer this way but we felt like valued buyers instead of a number to him. Heck, we'd hang out with him as friends if he lived in Charlotte! He's that cool! I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. I'm a pretty thorough buyer with a lot of questions but also wanting to get the best deal I can as it is a huge investment and purchase. With that.. i may be a little more to handle than typical customers.. haha! But Steven handled it all with grace and poise and I cannot wait to work with him again in the future when I search for another new vehicle. Oh.. and yes we DID buy a new car from Steven!!!! Woo hoo! Thanks Steven + team!!!

nate is a manipulating thief who will tell you he's owned every car under the sun - at the same…read moretime - stop already you got the sale rodney is a racist and have no clue about finance and how things work stay farrrr away from this company and i'm just getting started bbb here i come

Nightmare! Never have I experienced a horrible salesman in all my experience of buying a vehicle,…read morenew or used! Stay far away from there! The salesman (female) will run your credit before your EVER shown INSIDE OF A VEHICLE! SMH They made an appointment earlier AM & the salesman wasn't even at work. It was his day off as they claimed! SMH. Then the woman bragged about how she sold used vehicles that had never been inspected before placed on lot to sale, at the car lot she co- owned with husband own in Anderson. Got up & walked out Sales manager came out & tried to apologize. But after she saw it was a done deal she tried to downplay the actions & practices her sales lady used. They never opened the doors on any cars or got keys. They were only good for the bottle water that offered. I would give them minus 0

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

Bottom-line Up Front: My van was damaged in service, and the service department refuses to take…read moreresponsibility. Background: I purchased my 2019 Promaster new and from this dealership. Other than its most recent oil change, in my driveway with no jacks or lifting equipment needed, this van has been serviced only by this dealership. I converted it to a camper, so it is parked 99% of the time and has low miles (15,700 at the time of this review). In the past year and a half, the van has hardly been used at all due to moving to a new home, my own cancer treatment, Hurricane Helene (we experienced significant damage to our property), and my wife's cancer treatment. It is normally parked in a position where the damage is not noticeable. Discussion: I took-in the van today for an oil change, and pointed out the damage I had noticed, which is obviously the result of incorrect lifting/jacking. They stated that too much time had passed since they last serviced the vehicle for them to do anything about it. They did not accept responsibility nor did they refute it. Truly, their answer is a ridiculous deflection. The amount of time that passed since the vehicle was last in their shop has absolutely nothing to do with their responsibility for the damage. If they ever make it right, I will edit this review. In the meantime, if you use this shop, beware.

We came here with high hopes. We were not disappointed. Devin was fantastic and he did exactly as…read morehe told us he would do. Best car buying experience ever, by far. Would definitely recommend. And ask for Devin. Great dealership!

In spite of the really catchy jingle, I've never shopped at an O'Reilly. After today, I'll never…read moreshop at one again. The lovely guy behind the counter decided to be very combative and rude. I told him I needed a yellow bulb for the headlight on my 2017 Volkswagen Jetta. He told me most head lights are white. I said mine are yellow. He said "then it's not a headlight." He walked outside of the store with me only to confirm that it was indeed a headlight. Unfortunately his ego was bruised so he decided to say "that's not called a headlight. That's a head lamp." Headlight is of course correct colloquial English. Most people refer to it as a headlight. Even if the part itself is technically the head lamp and the beam of light is the headlight, most people, including this jerk, know exactly what you mean when you say "headlight." He just chose to double down after being aggressively wrong. I've never had an experience like this at Advanced or Auto Zone. I'll stick with those guys I guess.

Family member went to this store to get a part to work on a single mom friends car, which he was…read moredoing for free. He happens to work for a competitor and his store does not sell what he needed. He didn't even think about the fact that he had a work shirt on. They refused to sell to him and then the manager had the nerve to tell him he was the competition and to get out of his store. Unbelievable!