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    Benson Pantello & Morris LLP

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Benson Pantello & Morris LLP

    Divorce law

    Family law

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    5 years ago

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    Shilts & Setlak

    Shilts & Setlak

    2.5
    (2 reviews)

    I went to see Michael Setlak for divorce information and consultation. He was extremely…read moreknowledgeable in all of the questions that I had off hand. He provided a comprehensive breakdown of costs and how I would be billed.

    I checked reviews prior to hiring an attorney to represent us and didn't come across anything that…read morewould lead me to believe I would have a miserable experience by hiring an attorney with this firm. I had an initial meeting to be quoted a price for our case. I was quoted a specific amount for guardianship to be filed and hired an attorney from this firm, paid in full in advance, etc. This was to cover all expenses, including hiring a guardian ad litem to cover my child. My child has level 3 Autism and is non-verbal, among a multitude of other diagnoses. The initial hearing was set prior to my child's 18th birthday which I found out ONLY from a document that was mailed to my child from the court. My attorney NEVER told me when we were scheduled for court, EVEN after I sent an email to inquire since I hadn't heard anything. Unfortunately, we ended up in the emergency room on the initial court date and it had to be cancelled. This was communicated to the attorney. The hearing was set for another date which in the meantime required a court order to get a psychiatric admission until our next court hearing was to take place due to an extremely violent outburst with property destruction and aggressive behavior. I was told verbally when the hearing was and never received anything in writing. Then, I called prior to the hearing to verify and was charged to speak to a paralegal/assistant to find out when we had court. Then, our court hearing took place and the attorney and GAL had to go back and discuss the case privately with the magistrate. I was informed that "this happens all the time" and awarded only temporary guardianship since my child wasn't served. Unfortunately, the reason for the temporary guardianship was ONLY due to my child not being served as he was now over the age of 18 which requires him to be served. Had the attorney known the statute and/or paid attention to detail, all would have been done on the initial hearing date because he could have easily had my child served due in his inpatient stay. I then had an additional bill around $450 with everything that occurred to date (and only temporary guardianship). Fast forward to February, there was nothing filed for permanent guardianship so now we would have a gap in guardianship which could cause issues with the unpredictability of our child. So, I called and asked to speak to a manager because clearly the attorney didn't have his shit together. I was told one of the owners would reach out. The next day, I received, an email with a new petition to sign and a hearing date which was 15 or so days AFTER expiration of our initial temporary guardianship. In court, there was NOT a proposed order drafted so it had to be submitted before the magistrate could sign anything. It was for be submitted on that day along with our notorized oaths. The oaths and proposed order were then submitted but the oaths were not notorized (even though the GAL saw us sign and could have notorized it). I was told by our attorney that he submitted it because he just wanted to get it in instead of waiting. Nothing was signed that day because the magistrate's clerk was out for the week. I called the following Monday and the magistrate was out. Due to the importance of having this done, his clerk messaged him and got the order signed. So, I took off of work early and went to the courthouse to get a certified copy of the guardianship on Monday. This could not be issued due to no notorized oaths, an issue that could have been prevented had the attorney known that it is required. So, I called their office again, requesting a manager and was told one of the owners would reach out the following day. So, I went to get the oaths (emailed to me) notorized and the one listed for me had my husband's name in one of the three locations that lists our name on the document. I had to call and have a corrected copy sent to me so the bank could print it and we could get it notorized. That was done quickly, thanks to Karli. Then, I walked to the courthouse to once and for all get a certified copy of the guardianship only to find out that my attorney also hadn't filed a Letter of Guardianship which MUST accompany the order signed by the magistrate. Fortunately, the clerk filled it out so I was able to wrap up this six month process! I would never recommend hiring this firm for any type of guardianship case. The owners don't care enough to address issues cause by their staff.

    Benson Pantello & Morris LLP - divorce - Updated August 2026

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