I have been going to BARKS about four years. My little girl is somewhat an introvert but I trust…read morethem with her. Had my little girl there for boarding and daycare. Both have been great. Thank you!

The Good - Our dog seems to enjoy going to Barks and always comes back 100% exhausted (assumingly…read morebecause he has so much fun). We have had generally positive interactions with the staff and the facility seems fairly nice from what we can see. The cage-less atmosphere is a big plus for us. The Bad- You're almost guaranteed to have to pay additional fees for boarding (for those with traditional work or vacation trip schedules). For boarding you can't do a morning check-in or an afternoon/evening check-out without paying an extra $15 fee for each on top of the $50 per night fee. You can't pick your dog up on Sundays at all unless you make pre-arrangements and pay another $15 fee. The Ugly- We felt pretty scammed on our last boarding. We dropped him off Friday for a 1-night stay and were told we could pick him up anytime before 7pm the next day (the front desk girl even said "Saturday? Anytime before 7"). But we received a call at 6:15pm the next day asking when we were coming to pick up our dog because they were closing (they told us the girl at the front desk made a mistake and they don't stay open until 7pm on Saturdays). We said we were 15 minutes away, our GPS said we would be there at 6:30pm. They said they were sorry about the mistake, but that was too long to wait and we would have to pick him up the next morning. We weren't thrilled, but mistakes happen, ok. First thing the next morning we went to pick them up and the front desk girl (the one who had said 7pm) was very apologetic, but then CHARGED us both for the 2nd night we didn't want AND a Sunday pickup fee. Blown away, I asked "are you really charging us for the 2nd night?". She called what I assume was the manager and they took off the Sunday pickup fee but still charged us the extra $50 for the extra night. Might be a little over-dramatic, but it really felt like they held our doggo hostage and then demanded ransom to get him back. We paid it, but we really lost our trust in Barks with this. We'll probably try to avoid Barks in the future if we can. The ???- every time we pick our pup up from boarding, he drinks a comical amount of water. It's probably because he's too busy running around with the other dogs to drink, but we do hope they have water bowls out for the dogs at all times.

I will never go here again…read more When you walk in you are hit with the stench of animals - kind of like that smell in a pet store when they don't clean the hamster bedding often enough - but worse way worse. They have a candle burning to cover the smell. The candle laughs at the attempt. I was desperate to have my dog groomed and they had a good referral - or I would have walked out right then. They let your dog air dry for hours. They say it's as heat elements are dangerous - umm the heat boxes are dangerous. I haven't run across any reports from dogs getting burned or dying from hair dryers. I picture my poor little dog just sitting there in the cage wet and shivering and scared. I didn't know they made the dog sit there wet to air dry until after the fact. I never would have gone here if they had told me that over the phone. My dog stank like that room smelled when I got her home. I know now it's because she sat there wet just soaking up that smell. The groom job was awful. Uneven. Her nails were left long. They didn't give her a sanitary trim - I had to trim her myself when we got home. I hate to leave a bad review for a place I only went to once. However, I would never take my dog here again and I think people need to be forewarned about this place. I think the good reviews are from when this place had a different owner or groomer or something.

We feel so blessed to have found this excellent dog grooming salon. My dog is super nervous and…read morewas even sent home from Petsmart because they feared he would have a stroke. Not so with Stephanie and her husband Justin. They also did such an amazing job with grooming my big Labradoodle and made him feel safe.

Brianna was so helpful and knowledgeable! Very thankful for employees like her who truly care about…read morethe pets! She made my experience here wonderful! Thank you again, Brianna!

What I love about Pet Supermarket is their rewards system, and that they keep track of your…read morepurchase history, coupons and $$$ spent! Invariably, when I check out from time to time, I receive a discount because of rewards earned. Thank you! If most consumers are like me, you lose your coupons! What has me frustrated from time to time is when they are out of my furry family members dog food brand. This happens more often then I'd like!

Von Trapp is the absolute best facility caring for our pets. My Tillie loves it there and so do I…read more It's a nice feeling to find a place like this that you completely trust. The entire staff is very caring and attentive.

Absolutely the only place I would ever bring my dog Bella for daycare and boarding! Boarding your…read moredog can be an extremely stressful time for anyone but for me it was impossible I never felt comfortable leaving her anywhere without me. From the minute you walk in with your pet you feel an immediate sense of family and absolutely know that your canine will be completely taken care of. Their love for the dogs is completely apparent Bring your dog here...your dogs deserve to be treated like the kings and queens that they are!!

Great groomer! Happy pup!…read more Shadow Moon had his first appointment at this location. Easy to book. Easy to find. The groomer Pauline was awesome! She'd done some research on my breed - Chinse Crested Powderpuff. She gave him one of the best cuts of his life! She listened to me. Did exactly as I asked! She is one of the few groomers who actually cut his nails. No more of that tappity tappity when he's walking. I will definitely be back. I hope she never leaves here! If you are wondering which Woof Gang to go to go to this one! Shadow came out very happy. He came out very very freaked out and hurt at the Woof Gang owned by someone else on Bullstreet.

Took great care of our siberian husky! Great customer service! The groomer answered all of my…read morequestions and very thorough in explaining the process of what they would be doing. I can't say enough about the customer service!

Even though there are a lot of dogs there, they know everything about your dog and its likes and…read moredislikes by the time you come back to pick him up! They definitely give them attention and my corgi seemed to really enjoy his stay! They shampooed and groomed him before he went home. He's never looked better or happier. They were very accommodating to us when we had an emergency and our dog had to stay longer. We couldn't have made our stressful trip without them. They took care of everything so we didn't have to worry

We booked a stay for my dog while we went on vacation and requested that he gets a bath and nail…read moretrim. I am not happy with the results. He has knots in his fur and was still wet. We gave them a time of pickup and was told he'd be ready by time of pickup.

Their spa day package is excellent and a good deal. Personal are very accommodating and caringread more

Tried to make a reservation staff was extremely rude with a lot of different information being…read moregiven out. Would not recommend.

So glad I found this place! My water loving/ bath hating Golden Retriever decided to jump into…read moresome stinky water and was in desperate need of a bath. I don't have a tub in my house and the thought of giving him another "shower bath" didn't sound too appealing. I paid my $18 and got to work scrubbing my pup clean. Everything was clean and easily accessible.. plenty of towels within reach and three types of shampoos to choose from. What I loved even more than the clean store and bathing area was the friendly staff! As soon as I walked in I was greeted and my pup was showered with love and treats. Another cool thing about Tails Spin is the frequent bather club and punch card for Blue Buffalo dog food! I also love the fact that all of their products were priced.. nothing more frustrating than not know how much anything costs!

I visited this location today having just moved to the area and needing to restock my dogs food…read more The selection of dog food was great, I am in the process of switching brands and asked the girls working for help due to all the allergies my dogs have and also being overwhelmed by my own research and multiple vet opinions... they were so helpful and knowledgeable. They recommended a food which I bought a small bag of to try and after bringing it home to further research, it is a great brand. We'll see how my dogs do on it! I would definitely recommend this location!!