My husband's Infiniti broke down one evening, so he called Integrity Imports to have it looked at…read more We had it towed there, thinking it was the transmission, which they don't work on, but when they called back he was told it was a dead battery. They completely checked over his vehicle, put in a new battery, and it runs good as new. Honesty was a huge factor in this review.

On December 27th while returning home to Dallas, I experienced an automotive issue (problem…read moreoccurred once before previously in November). Integrity Imports was the closest repair shop. The entire process and experience was a breeze! Courteous, professional, and knowledgeable! I explained what the previous problem was and they went right to it and had it repaired in seconds and the cost was very reasonable! I highly recommend if you reside in the Bossier City-Shreveport area that you consider Integrity for your automotive needs. If you are traveling and find yourself in need of automotive repairs, near Integrity, you are definitely in the right spot! The name alone speaks volumes! I am considering scheduling the repair needed for one of my trips through the area!

Stopped in for an impromptu oil change today -- first time at this place. I was impressed at first:…read morethe price was amazing and the front desk staff were super friendly and professional. I even called my sister and fiancé afterward saying how pleased I was, even though they forgot to put the usual reminder sticker for the next oil change. But here's where it went downhill -- and fast. After leaving, I realized a box of food was missing from my car. My sister had her own separate box in there, and it was GONE. Not something you misplace -- someone took it. I called the shop, and all I got was "this has never happened before." Well, it never happened to me before either. Look, it may seem like "just food," but if someone is comfortable stealing something so minor, it raises serious questions about what else they might take. I really wanted to keep this place in rotation because of the great value and service -- but this experience left a bad taste in my mouth, no pun intended.

This was formerly a GATEWAY TIRE location that I used a few times for repairs and new tires. I…read morealways got great service and I think a good price. I believe they now have a whole new crew since they changed owners. I know I've never dealt with the front guy before. I went in today to get an oil change on a Mercedes Benz GLE350. I didn't want to take it to the 5 minute places because sometimes they check everything and sometimes they don't and the Mercedes dealership in Shreveport is out of their minds for what they have listed on their website for an oil change. The guy was friendly enough but not overly so. As with many businesses today they are dealing with the problem of under staffing. I didn't keep track of how long it took for the service but it didn't seem terribly long, especially seeing as how they had to go to a parts store to get the oil I needed since they didn't stock it. Unfortunately I did not ask them to check the air filter when we started this process. I assumed that that was something that would be checked as part of the oil change. It was not. The guy said since they were short handed they tried to get customers in and out as fast as possible. Sure, I want fast as possible but I also want it done correctly. How much longer would it have taken to check the air filter and replace it if necessary? That was the whole point of me coming to your business was because I wanted it done correctly! The charge was far more reasonable than what was listed on the dealerships website but I'll probably just do it myself next time. I wont be returning to this location to have my oil changed and recommend if you do (1) call before you go there to make sure they have the people and time to do it and (2) express in detail what you want done and checked in the write-up process.

Absolutely love this place and the service. They were super sweet, able to hear me out on the…read moreissue, and gave clear communication. 10/10. Fixed me right up and sent me on my way. Will forever come back to them!!!

They keep deleting my review, and ill keep re posting it. Took a brand new set of wheels to get…read moremounted and they scratched the lip, put it back in the box, and didnt tell me. Its the principle of the matter.

Great service! Quick and friendly. I came here because they also offered inspections which was…read moreconvenient and was happy with excellent experience.

Fantastic ! Fast service. Didn't try to oversell .. will definitely be back highly recommendread more

All of these reviews are so old! I won't be coming back here again. It is now 2025 and every time…read moreI come here, there is a long wait, even when I make an appointment weeks in advance. Seems very poorly managed. I requested a loaner, but when I got there they don't have one ready. Not worth the drive to Shreveport.

One day parts washed car detailing came I drove from Chicago for Family Reunion and needed moldingread more

These guys are awesome. Unfortunately, we have has our catalytic converter stolen twice and they…read morehave replace it for us quickly.

Took another vehicle to them. A 2000 Honda Accord I changed the clutch on and messed up something…read moreputting it all back together. It was running BAD!!. Also someone attempted to cut off the catalytic converter while on the side of the road. They found the problem, fixed the problem and the catalytic converter within 24 hours. They did what needed to be done quick and didn't cost an arm and a leg. Definitely THE place to go.

I came in with a nail in my brand new tire. My car had alerted me but I directed them to the wrong…read moretire. They then proceded to check all the other tires and they found the one with the whole. No charge. I was very pleased!

Been buying tires and other services for as long as I can remember and I'm 75. Family owned…read morebusiness. Best prices and service in NW La.

These guys are Honest as the day is long. I am visiting my son at BFD for 1 week and his truck had…read moresome serious issues that I needed to get fixed before I left. I brought the truck in when they opened at 0800 on a Friday and received a response and a quote within 2 hrs. 5 pretty major things wrong on the front end plus a front windshield was repaired or replaced by noon on Saturday. To top it off they found a recall and ordered parts from Toyota. These guys are very professional with great response time and service is 2nd to none. I recommend them ALL DAY LONG. Awesome