During my lifetime I have had several dogs of both pedigree (boxers) and muts. After working with a local vet who was the nicest guy, I found that he was a miserable diagnostician. In fact I lost two dogs over the years years before they should have gone due to his mistakes. I subsequently went to a corporate veterinary service for which one needed a dollar printing machine to keep up with. After a referral I went to Bergen County Veterinary Center and I can sum up my experience as follows. There are all kinds of vets, mediocre ones, average ones, good ones even very good ones, but THERE ARE FEW GREAT ONES (as in any profession). Look no further, BCVC is THE GREAT ONE that people should be searching for. The care is totally attentive, they follow through and look to prevent a problem by doing some prophylactic testing when indicated. (This saved one dog of mine and gave him extra years of life when a blood test indicated there was something wrong.) The vets, every one of them are caring and compassionate but more importantly, they are damn good. I was once leaving the office at the end of the day when a lady (who I knew casually) arrived with a dog that had been hurt. Although it was closing time, they took of the dog as best as possible and further recommended a high quality hospital where the dog could be observed overnight. I know this because I had apparently recommended BCVC some time ago but she had never tried it. She is now a regular client. When I recommend BCVC I am totally confident that the person referred will be totally happy with them. I have not been disappointed yet. read more

I have been taking my Apollo (dog )to Dr. Shiffman for 41/2 years. I only have had positive, wonderful experiences. What can one say about their services at BCVC the staff are designed to support me and my loved one needs, from routine checkups to advanced medicine,or whatever it takes. More importantly, they make a point to deliver care in a way that it focuses on my dog as an unique patient and explained everything and answered all my questions. That means taking the time to get to know me and Apollo on a personal level and developing a sense of trust. The staff and Dr. Shiffman always went above and beyond for me and Apollo. The Professionalism-Kindness-truly caring about OUR well being is upmost in their center. My little boy had serious issues attacked by a dog as well as I . Knee problems, hip etc. during his 41/2 years and always always the staff was there with follow-up calls to see how we both were doing.I even received picture of him getting treated because since he was a rescued dog I never wanted him to be caged again. The staff honored my request and sent me a pic of him getting treated. They are fantastic and awesome. When I read a negative comment I just had to write how wonderful, marvelous, and magnificent they all are at BCVC. I feel the people who write vindictive comments and target specific individuals should be addressed. In the future these people should use the correct verbage and have an understanding. Owning a pet is very expensive try going to your human dr. and see what it cost. Barbara and Apollo read more

Bergen County Veterinary Center Animal hospital PLACE DETAILS Toni ASM In the midst of COVID 19, The Mooch, a "not so feral" cat I've been caring for (almost 2 years) got very sick, twice. The 1st timeI called several vets, by the time I was able to schedule an apt. he started to recover so I never brought him. About 2 weeks later, he got even sicker, scary sick! When my own Veterinarian of many years told me they were "scheduling apt's 2 weeks out, even in his condition." They said to bring him to an emergency clinic. Something I definitely did not want to do. They are in NYS, had just started seeing patients again, the laws are different than NJ, I don't hold this against them. Referred by C.A.T.S. in Westwood, I called Bergen County Veterinary Center. They were "filled up" but when they heard about "The Mooch" & his symptoms they had me bring him in that day and they probably saved his life! I had to bring him back again a couple days later as he was having a bad reaction to the eye gel medication and was getting worse instead of better. Every day I e-mail and I received same-day responses from the veterinarians, all very caring, compassionate and concerned about "The Mooch." They were respectful about my budget and did not run any unnecessary tests they focused on treating his symptoms. They are "The Mooch's" doctors and any other feral cats I pick up along the way will go to them if need be. Highly recommend BCVC read more

I went to Bergen County Vet Center for the first time last week and absolutely loved the experience there. The office is extremely clean, the staff was so nice and helpful, and Dr. Jill Shiffman was amazing!! I brought my pup for her 1 year check up. I guess over the winter with not getting out as much as last summer, my dog developed some nervous feelings towards strange places and people. When we got in the exam room, my pup was cowering in the corner, shaking and growling if they came near her. Dr. Shiffman and the vet tech, Christen, were so calm and patient. They sat on the floor and waited until my dog was comfortable with them, which did eventually happen. This is my first dog, I am home with her all day and never seen this kind of behavior so I was stunned. Dr. Shiffman and Christen not only took the time to be patient with my pup but they also were so informative with me and answered all of my questions as a fairly new dog owner. They never made me feel like they were rushing me out of the office or that they were not interested in what I had to say or ask. Going to Bergen County Vet Center was the best decision I could have made for my dog and myself. I loved it there and we will be forever patients of Dr. Jill Shiffman! Thank you, Bergen County Vet for making my nervous pup feel comfortable and giving her a great experience. read more

Dr. Rachel Black has been my 2 american bulldogs veterinarian since they were 8 weeks old , now 6 years later I wouldn't take them to anyone else. After diagnosing my Nyla with a mast cell tumor on her back in February of 2021 I was devastated, Dr Black was so caring and compassionate explained all possible outcomes and surgery. She started with a biopsy , mast cell blood panel which was sent to another state for processing , x-rays and a sonogram. We scheduled surgery 2 weeks later. My Nylas surgery was a success. She is now on chemotherapy medication for the last 8 months which she is tolerating very well. Her 3 and 6 months blood work came out normal and her 6 month ultrasound clear. Over these 8 months the continuous follow up through emails, and phone calls from Dr. Black and her staff show the true dedication to her patients. When my Nyla sees her she gets so excited and happy ! After Nylas surgery she was crying and whining for hours. Dr. Black took time out and sat in her cage to comfort her , her staff captured this precious moment, when I was sent the photo it brought me to tears. I knew I could not be in the same room because of covid restrictions but was happy to know that Dr Black showed her the love and comfort she needed at that moment! read more

I recently moved into wyckoff and i had to find another vet closer to me, i was very hesitate because i have had such bad experiences with vet offices over charging me or making me do added test and exams and then i found Bergen County Veterinary Center! First off the office is nicer than any human Dr office i have ever been to i was jealous my little min pincher had better Dr office than i had. my pup has diabetes and its been a real problem for our family , the staff was super nice to me and my pup and i felt so comfortable right away. there been a few times where i had questions and Dr Jill Shiffman emails me back and gives me advise on what to do or what i can try, i mean what dr you know does that! I'm completely impressed with the care and love of this office. if your looking for a clean, loving and caring office Dr Shiffmans office is the way to go i promise you will not be disappointed. Thank you from the bottom of my heart to the staff and Drs at Bergen County Veterinary Center your amazing! read more

I can honestly say that the day I learned about Dr. Jill Shiffman (through Kate Pritchard at work) was one of the best days of my life. Trooper is our third Boxer (over a 25+ year period) and is a happy, playful, loving member of our family. He was experiencing some allergies, dry skin, etc. at the beginning when we first met Dr. Shiffman. During our first visit, Dr. Jill took a piece of Scotch Tape and removed cells from Trooper's face and placed them on a slide. I was in awe. i knew I had come to someone who truly wanted to help Trooper! She came back into the room with a diagnosis and treatment plan. A few visits later, we were concerned about a lump on Trooper's hind leg and Dr. Jill couldn't have been more proactive and productive. Within a week, Trooper had that lump removed and another which her assistant found (as she was inserting a catheter)! We were lucky that all were benign, it was the best Christmas present ever, except perhaps for finding Dr. Jill Shiffman :) read more

I followed Dr. Lewis to BCVC and couldn't be more pleased with the care our dog gets every time she goes. She is excited to pull into the office because she knows she will be greeted with compassionate and loving faces. I do not know many dogs that look forward to going to the vet! Our dog can get nervous in new settings, but she is good at BCVC because everyone at BCVC goes out of their way to keep her calm and feeling safe. They are the only people who are able to clip her nails! Dr. Lewis is extremely thorough, has always been spot on with her treatment, and goes out of her way to keep me updated on Maggie's care. She truly cares about our Maggie. We drive well over a half hour to stay with BCVC despite having tons of veterinary options right down the road, and it is truly worth it to know we are receiving the best care for our beloved pup:) read more

I adopted my dog (Radar) and my cat (Abe) in 2017 and was looking for a vet and my friend referred me to BCVC. I have never been so pleased and filled with a sense of security everytime I take my babies there. The Drs, tech's and staff treat my dog/cat like they were their own. I recently brought my pup in for tooth surgery and as routine as something like this is of course I was a little nervous, they just put me at ease, called me right away to give me an update and I picked him up a couple hours later. I've met Dr Schiffman, Dr Lewis and Dr Gess and they all genuinely care and make you feel safe. I cannot say enough great things about BCVC, I am an animal lover and so are the staff at BCVC, I will not go anywhere else when it comes to health and care of my fur babies. Lanya K. -Ramsey, NJ BCVC client read more

Dr. Jill Schiffman is not only a gifted veterinarian, she is also your friend! She is a compassionate, understanding, and highly dedicated doctor that gives her ALL to your beloved pet. There is no one like her! From the minute you walk in the door, you feel confident that your pet will be given the attention he/she deserves. The staff is warm, friendly, and caring. Dr. Schiffman has taken care of three of my dogs over the last 15 years. She is an excellent diagnostician! I had two dogs who became acutely ill in a very short period of time. She nailed their diagnosis and advised me accordingly. I had to put my beloved maltese down yesterday and since I do not plan on having any more dogs, I am sad that I will no longer have a reason to visit her. She is a GIFT to all pets and their owners. read more

I have only positive things to say about BCVC and the care Dr. Jill Shiffman provides. She diagnosed my rottweiler with bone cancer when other vets missed it, and in the past few years has treated him for pneumonia, removed foreign objects from his digestive tract, and removed his spleen due to tumor growth. There is not a single other veterinarian I would trust to treat my baby. I drive over an hour just to know my dog is in her expert care. She is caring and compassionate, and takes the time to explain everything she is recommending. She surrounds herself with kind and competent technicians, and when my dog is in her hands, I know he is being treated as if he were her own. I am lucky to have her as our vet, and am consistently amazed by her genuine passion for her job. read more

I decided to bring both my English Bulldogs to Bergen County Veterinary Center from a place that slowly started to treat them as dollar signs. I wanted my pups to be treated with the care they deserved and this is exactly what I found here. Dr. Shiffman and Dr. Lewis are beyond great. They both take their time examining my babies and answering all my questions. They provide me with knowledge and give me a lot of suggestions. James is fabulous as well. He always answers all my texts and emails when I have silly questions as a first time dog owner. He has so much patience with me, god bless his heart. Cathy and Nicole are also wonderful. I am beyond grateful to have found a place who really cares about each pet that walks through their doors! read more

My dog a small 9 lb rescue was treated so well by the entire staff. What was wonderful was that I called the night before my furr baby's neutering, I was put at ease by Denise a wonderful person who answered my call. The day of the procedure, Christina came out to take my baby in and she was so sweet and reassured me, that everything will be fine. I was sent 2 pictures of my baby before and after the procedure, which made me feel so comfortable. When I went to pick my baby up, they told me everything was great. Doctor Santo and a vet tech Morgan spent time with me explaining what to do once we get home. I was so happy with the caring nice staff that me and my baby received read more

I have been bringing my animals to BCVC since they opened. The staff and Vets have always made sure to take amazing care of all my furry babies. They get us in if there is an emergency and they are honest. I have never felt more at ease with a Vet as I do with Dr. Jill Shiffman. The prices are great too and they are safe with the new covid restrictions. There are animal hospitals close to me, but I choose to travel the extra 15 minutes because I absolutely love this place. When you have an animal, you want to trust your Vet, I completely trust and recommend all my friends to go here. The facilities are all brand new and high end. read more

Dr Shiffman provides outstanding service, she treats both of my dogs with great care. She takes time to carefully examine and leaves no stone unturned. My little one is shy, once in the exam room with Dr Shiffman and her staff, she gets all happy, they do a great job ensuring little or no stress to the dogs. They obviously understand how important my 2 dogs are to me. I wouldn't trust anyone but Dr. Shiffy and her staff for any of my dogs health and wellness needs. I can't wait for her new facility to open (I hope I don't need it to soon however). I couldn't recommend anyone higher then Dr. Jill Shiffman. read more

Bergen County Vet Center is a breath of fresh air! I'm so happy to have found this practice! We had a very traumatic experience with our prior vet, so I researched ALOT before selecting a new one for our fur baby. Thank you to Dr. Jill and her entire staff for the very warm welcome! Sadie felt right at home in your office. Dr. Jill truly cares for her animals, I could tell the second she walked into the room! She immediately sat on the floor and played with our dog to make her feel more comfortable, she even gave her a toy to play with and take home! So happy to have found Bergen County Vet Center! read more

I have taken several pets to Dr. Shiffman over the years and she is always so compassionate and yet practical when there are difficult decisions to be made. I have always been confident in her diagnosis and care. I was so happy when I first heard Dr. Shiffman would be opening a practice in Waldwick. When I finally had to go (because my dog was sick) I wasn't disappointed. The office is beautiful and Dr. Shiffman and her staff couldn't have been nicer and more accommodating to both me and my dog. I highly recommend the practice - you won't be disappointed. read more

I have been using Dr Shiffman before she started her. practice in Waldwick. I Cant say enough positive things about her and the staff at BCVC. Unfortunately I have boxers and they have a lot of health issues. Not always the common ones either. Everyone there is caring.,compassionate and works with you to give your pet the best treatment possible. I have recommended a lot of my friends to this practice and they are all happy with everyone they have seen. If you care about your pet I highly recommened BCVC to all. read more

I am a technician at BCVC and I am so impressed by this hospital! Ive been a tech for almost 20 years. Ive seen good vets and bad vets and have worked in a few hospitals. Ive never worked for a hospital that I cannot find something to complain about. Every Dr here is so compassionate about what they do and they all work so beautifully together. The medicine is top notch and they also care about the comfort of the animals in their care. I cant imagine working anywhere else now! read more